Russell & Russell Solicitors LLP

01204 707926

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...

Also known as - Russell & Russell

Address
86 Market Street
Farnworth
Bolton
Lancashire
BL4 7NY
01204 707926
www.russellrussell.co.uk

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Accreditations

Other locations

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Available lawyers at Russell & Russell Solicitors LLP

Michelle Benson

Daniel Dickinson

Chartered Legal Executive (FCILEx)

Inaam Haq

Jane Penman

Gurjeet Kaur

Louise Rance

Jilal Mahmood

David Kitchen

Elizabeth Groom

Emma Wood

Ian Robinson

Catherine Egan

Fee Earner (non-solicitor)

Ella Chorlton

Jamie Brooks

Jean Flanagan

How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%

Overpriced 1%

About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 5

79th / 4632

Company & Commercial

1st / 5

106th / 4392

Housing & Property

1st / 2

200th / 4260

Family Law

1st / 2

111th / 3858

Wills, Trusts & Probate

1st / 24

18th / 3518

Commercial Property

1st / 1

133rd / 3339

Regulations

1st / 10

24th / 2587

Personal Injury

1st / 47

11th / 2387

Crime/ Criminal Defence

1st / 17

17th / 2120

Clinical Negligence

1st / 3

49th / 945

Welfare & Benefits

1st / 7

31st / 821

Charities

1st / 4

18th / 570

Driving offences

1st / 6

28th / 359

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1196
Very Good

84
Average

17
Poor

10
Awful

60

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

David

January 07, 2025

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Collected on:

I requested a will

Friendly service, everything was explained clearly, all my questions were answered, my will was written to satisfaction

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 10 January, 2025:

Thank you for your wonderful feedback, David! We're so glad to hear that you received friendly, clear, and thorough service by Gail and that your will was written to your satisfaction. We truly appreciate your trust in us!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Ellen

January 07, 2025

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Collected on:

Amendment to Will

Very professional service, friendly and informative

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 10 January, 2025:

Thank you for your feedback, Ellen! We're pleased to hear that you received professional, friendly, and informative service from Gail and the Wills team. We truly appreciate your kind words!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

December 23, 2024

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Collected on:

Bereavement Case

Very efficient, explained issues in a clear and simple manner which was easy to understand. Good communication and was very approachable. I would definitely recommend others to use this company.

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 09 January, 2025:

Thank you for your positive feedback! We're delighted to hear that you found our Wills service efficient, clear, and approachable. Your recommendation of Gail and the team means a lot, and we appreciate your trust in us!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Linda

December 23, 2024

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An understanding approach to a complicated situation

I initially consulted Gail with a query about my husbands Will. She was compassionate and understanding. She advised on the complicated situation and sorted out my problems. I would highly recommend Gail and also Louise Rance who we initially consulted over obtaining legal Power of Attorney for my husband and I.

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 09 January, 2025:

Thank you for your thoughtful feedback, Linda! We're so glad to hear that Gail and Louise provided compassionate and effective support with Will and legal Power of Attorney. Your recommendation means a lot, and we’re grateful for the trust you placed in them.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Mrs Bibby

December 23, 2024

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Lasting Power of Attorney

Very professional.
Very friendly and approachable, explained everything, put us at ease so were able to ask any questions. First Class Service.
Would definitely use again and recommend

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 08 January, 2025:

Thank you for your wonderful feedback, Mrs. Bibby. We're so glad to hear you had a positive experience with Gail and the wills, trusts & probate team. We appreciate your recommendation and look forward to assisting you again in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Doreen

December 23, 2024

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Collected on:

Making a Will

Gail was brilliant, easy to speak to and put me at my ease when I got upset. Explained everything in a professional helpful way. Gave eye contact all the time. She is a lovely person.

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 09 January, 2025:

Thank you for your review, Doreen! We're so glad to hear that Gail made you feel at ease and provided helpful, professional support during your Wills matter. Her approach and personal touch truly make a difference, and we're happy she could assist you so well.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Steve

December 23, 2024

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Probate

Thank you for your assistance during such a difficult time. Your professionalism and knowledge was warmly welcomed, we as a family felt we could trust you and knew we were in safe hands for you to take care of our legal matters.

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 09 January, 2025:

Thank you for your heartfelt feedback, Steve. We're so glad to hear that you felt supported and trusted during such a difficult time. Your confidence in our professionalism and Probate knowledge means a great deal to us, and we’re honoured to have been able to assist you. Gail will be so pleased to read your review.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Dennis and Catherine

December 13, 2024

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Excellent Service

Initial appointment with Gail who explained LPA in detail and our Wills, She told us the cost of both and we were happy to proceed. She drafted both LPA and Wills there and then. Further appointment in 2 weeks to finalise everything, we couldn't have received a better service. Definitely recommend

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Thank you so much for your review, Dennis and Catherine. We’re thrilled to hear that Gail provided such efficient and transparent service throughout your Wills matter, making the process seamless and straightforward. Your recommendation means a lot to us, and we’re delighted we could support you through this process.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

David

November 14, 2024

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Very helpful and professional

We found Russell and Russell very helpful and professional throughout our dealings and would definitely use them again and wouldn't hesitate to recommend them.

Lawyer named in this review:
Louise Rance

Louise Rance

A representative from Russell & Russell Solicitors LLP responded to this review on 15 November, 2024:

Thank you for your kind words. We’re so pleased to hear that you found our team helpful and professional. Your trust and recommendation mean a great deal to us, and we’re delighted to know you’d choose us again. If there’s anything else we can assist you with in the future, don’t hesitate to reach out.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Barry

October 08, 2024

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Collected on:

Will

Very professional job done, good price and in good time.

Lawyer named in this review:
Gail Taylor

Gail Taylor

A representative from Russell & Russell Solicitors LLP responded to this review on 10 October, 2024:

Thank you for your positive feedback, Barry. We're glad to hear you were satisfied with our professional service, pricing, and timely completion. We appreciate your support.

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Azhar

November 12, 2024

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Azhar

I have had the pleasure of working with Michele and Adina as my property solicitors/legal reps for various transactions, and I can’t recommend them highly enough!

Michele and Adina are outstanding in their support, providing expert advice and handling every detail with care and professionalism.

Throughout each transaction, they were always available to answer my questions and explain things clearly, making what could be a stressful process much more manageable. Their thoroughness and attention to detail gave me complete confidence that everything was being taken care of.

What really stood out was their dedication and approachable nature. Michele and Adina went above and beyond to ensure that everything moved smoothly, even when complications arose. Their prompt communication and practical solutions made a real difference in getting things done efficiently.

If you need property solicitors who are knowledgeable, reliable, and genuinely care about their clients, Michele and Adina are the ones to trust. They made the entire process straightforward and stress-free, and I’m grateful for their excellent service.

A representative from Russell & Russell Solicitors LLP responded to this review on 13 November, 2024:

Hi Azhar. Thank you for sharing such a thoughtful and detailed review! It’s wonderful to hear how Michele and Adina provided you with expert advice and thorough, attentive support throughout your property transactions. Their dedication to making complex processes manageable and their ability to navigate challenges with practical solutions truly shine through in your feedback. Knowing that they communicated promptly, kept you informed, and went the extra mile to ensure smooth transactions is exactly the level of service we strive for. We’re so glad they could make the process straightforward and stress-free for you. Thank you for your high recommendation, and please don’t hesitate to reach out if you need assistance in the future!

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Housing & Property

Matter Type:

Residential Conveyancing

Mark

October 31, 2024

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Mark

Used Russell and Russell for a recent house move, Ursula and Michelle always responded to calls and emails promptly and kept us informed all the way through. Great service would highly recommend.
Thanks Mark and Jan

A representative from Russell & Russell Solicitors LLP responded to this review on 04 November, 2024:

Thank you, Mark and Jan. We're thrilled to hear that Ursula and Michelle provided you with prompt and informative service during your conveyancing matter. Your recommendation is greatly appreciated.

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Dean

January 18, 2024

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Dean

Good services

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deanO

January 12, 2024

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deanO

Always good service

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Wills, Trusts & Probate

Matter Type:

Wills

Dave

September 28, 2023

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Dave

Excellent firm. I used them when I bought my house and again for my will. Very professional. First class service. Highly recommended.

A representative from Russell & Russell Solicitors LLP responded to this review on 02 October, 2023:

Thank you for your kind words and recommendation, Dave. We are delighted to hear that you had an excellent experience with our team. All the best, Russell & Russell.

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