Solicitor at Russell & Russell Solicitors LLP

Jane Penman

Solicitor - Director

SRA ID: 198699

Jane is the firm’s Managing Partner and Head of the Personal Injury and Clinical Negligence Departments. She joined the firm in 1998 and soon gained a reputation for winning cases others firms refused to act on. Jane specialises in representing clients who have unfortunately been involved in serious accidents resulting in life changing injuries and representing Claimants who have suffered as a result of Clinical Negligence. Jane became an Equity Partner in 2008 and sits on the Management Board dealing with all operational aspects of the business to ensure the firm continues to deliver excellent legal services to our clients across England and Wales. Jane maintains her knowledge of serious injury law by attending training events provided by relevant industry bodies, such as the brain injury association, Headway. In her spare time Jane likes to spend time outdoors walking her Cocker Spaniel, socialising with friends and family or immersing herself in a good book.

Colmar House, Middleton Gardens, Middleton, M24 4DB

Licensed for 25 years

Practice Areas

Personal Injury

4.9/5 16 Client Reviews 16
  • Personal Injury 93%
  • Family Law 7%
16 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    15
  • Very Good
    0
  • Average
    1
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
WGJ
Verified WGJ Added 3 weeks ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
November 28, 2024 20241128105721

Outstanding Service

5

Reluctant as I was to commence a personal injury claim, Russell & Russell Solicitors talked me through the whole process of what to expect, answering all my questions and allowing me time to deliberate. There was no pressure, only professional and honest advice. Given Russell & Russell’s approach, I had no qualms about choosing Russell & Russell to represent me. And I’m glad I did.

Given that the time to claim expired within a matter of months, Jane Penman worked tirelessly and swiftly in collating all required information and documentation, completing everything within the allotted timeframe.

I was kept abreast of all aspects of my claim - via letters, emails and phone calls - and Jane Penman was always on hand to answer any of my questions or assuage my concerns, even listening to me waffle on when I found things difficult to deal with.

A special mention to Fiona White, too. Like Jane Penman, Fiona White was always keeping me informed and happy to answer my questions and explain the whole process whenever required.

Never having dealt with any Solicitors prior to now, I’m left with nothing but a positive impression of Russell & Russell. As ridiculous as it may appear, it was like having my hand held through the whole process, which I greatly appreciated as it was a difficult experience for me.

I cannot thank Jane Penman and Fiona White enough for their patience and professionalism. Other people were involved, too, and they were also a pleasure to deal with.

Thanks to the efforts of Russell & Russell, I received a positive outcome and can now move on with my life.

I have no qualms in recommending Russell & Russell Solicitors and everybody mentioned above.

All I can say is, thank you.

Lawyer named in this review: Jane Penman

A representative from Russell & Russell Solicitors LLP responded to this review on 29 November, 2024

Thank you for your thoughtful and detailed feedback. We're so glad that Jane, Fiona, and the entire team at Russell & Russell could provide you with the support, guidance, and professionalism you needed throughout your personal injury claim. It's wonderful to hear that we were able to make a difficult experience more manageable for you. Your recommendation means a great deal to us, and we’re grateful for the trust you placed in us.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 month ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
November 14, 2024 20241114133745

Personal Injury claim

5

An absolute pleasure to deal with all involved. Happy, helpful and cannot fault one bit. Absolutely perfect solicitors.

Lawyer named in this review: Jane Penman

A representative from Russell & Russell Solicitors LLP responded to this review on 15 November, 2024

Thank you so much for your kind words. We’re thrilled to hear that you had such a positive experience with our team. Providing happy, helpful, and flawless service is what we strive for, and we’re delighted to know we met your expectations. If you ever need assistance again, we’ll be more than happy to help.

Was this review helpful? Yes

Angela
Verified Angela Added 2 months ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
September 25, 2024 20240925164240

Injury

5

Efficient, helpful & very knowledgeable, kept me updated all the time, friendly & understanding staff

Lawyer named in this review: Jane Penman

A representative from Russell & Russell Solicitors LLP responded to this review on 27 September, 2024

Thank you for your wonderful feedback, Angela. We're glad to hear that you found our team efficient, knowledgeable, and supportive.

Was this review helpful? Yes

Christine
Verified Christine Added 4 months ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
July 25, 2024 20240725114322

Accident claim

5

They were very friendly and helpful.
Easy to contact, I was kept in the loop as to what was happening.
Good overall service and I would recommend them to anyone.

Lawyer named in this review: Jane Penman

A representative from Russell & Russell Solicitors LLP responded to this review on 26 July, 2024

Dear Christine, Thank you for your kind review. We're pleased to hear that you found Jane to be friendly, helpful, and easy to contact during your Accident Claim. Keeping you informed throughout the process is a priority for us. Your recommendation is greatly appreciated.

Was this review helpful? Yes

Christine Oldham
Verified Christine Oldham Added 5 months ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
July 17, 2024 20240717194707

Accident claim

5

They were very helpful and communicative

Lawyer named in this review: Jane Penman

A representative from Russell & Russell Solicitors LLP responded to this review on 23 July, 2024

Dear Christine, Thank you for your feedback. We’re glad to hear that you found our service helpful and communicative. Best regards, Russell & Russell Solicitors LLP

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 6 months ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
June 13, 2024 20240613134000

No win no fee accident claim

5

Straight forward advice, very professional. Easy to contact and willing and able to explain the legal jargon so it was understandable. Would recommend service and I would not hesitate to contact again

Lawyer named in this review: Jane Penman

A representative from Russell & Russell Solicitors LLP responded to this review on 14 June, 2024

Thank you for your positive feedback! We're delighted to hear that you found Jane's advice straightforward and her service professional during your accident claim. Should you ever need legal advice in the future, please do not hesitate to contact us. Best regards, Russell & Russell Solicitors LLP

Was this review helpful? Yes

John Murray
Verified John Murray Added 9 months ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
February 26, 2024 20240226152546

Outstanding Service

5

I went with Russell & Russell recently to work on my behalf. They were outstanding in every department all the way along the process. They kept me informed and up to date with the situation. I cannot fault them in any area.

Lawyer named in this review: Jane Penman

A representative from Russell & Russell Solicitors LLP responded to this review on 27 February, 2024

Hi John. Thank you for your positive feedback. We're thrilled to hear that you found our services outstanding in every department and that we kept you informed and up to date throughout the process. Providing excellent service is our priority, and we're glad we could deliver for you. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing us.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 11 months ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
January 03, 2024 20240103183541

My aunt

5

Russal n Russal was very understanding and helpful with all our issues and felt with them appropriatey

Lawyer named in this review: Jane Penman

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 11 months ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
January 01, 2024 20240101105425

Professional

5

Satisfied with the outcome.

Lawyer named in this review: Jane Penman

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 year ago Report to admin
Collected whilst working at Russell & Russell Solicitors LLP
August 29, 2023 20230829160620

Amazing solicitors

5

What can I say? Amazing Solicitor. They dealt with my case amazingly, I have nothing bad to say about them. I was not treated like another file. I would definitely recommend using them, any issues you have or any questions, they respond very fast, if it’s via email or telephone. The staff/solicitors which work there are very helpful , especially the lady on reception, Very kind and friendly. Very grateful for the work they did for me. I do recommend using them. Big thank you again.

Lawyer named in this review: Jane Penman

A representative from Russell & Russell Solicitors LLP responded to this review on 31 August, 2023

Thank you for your kind words and for choosing us to handle your case. We're thrilled that you had an amazing experience with our team. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.

Was this review helpful? Yes

About Jane Penman

Jane is the firm’s Managing Partner and Head of the Personal Injury and Clinical Negligence Departments. She joined the firm in 1998 and soon gained a reputation for winning cases others firms refused to act on. Jane specialises in representing clients who have unfortunately been involved in serious accidents resulting in life changing injuries and representing Claimants who have suffered as a result of Clinical Negligence. Jane became an Equity Partner in 2008 and sits on the Management Board dealing with all operational aspects of the business to ensure the firm continues to deliver excellent legal services to our clients across England and Wales. Jane maintains her knowledge of serious injury law by attending training events provided by relevant industry bodies, such as the brain injury association, Headway. In her spare time Jane likes to spend time outdoors walking her Cocker Spaniel, socialising with friends and family or immersing herself in a good book.

Languages Spoken: English

Contact Jane Penman

Address

Russell & Russell Solicitors LLP

Colmar House

Middleton Gardens

Middleton

M24 4DB



Phone 0161 653 6200

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

16/08/99

02/02/24

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

SRA-approved manager - Partner

Russell & Russell

?-01-10-2019

SRA-approved manager - Member

Russell & Russell Solicitors LLP

?-15-11-2021

Solicitor

Russell & Russell Solicitors LLP

15-11-2021-present