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How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 2%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1259
  • Very Good

    91
  • Average

    17
  • Poor

    10
  • Awful

    59

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Anonymous

March 25, 2025

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Collected on:

Last Will and Testament

Impressive in all rating categories!

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Colin and Sandra

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Wills

Colin and Sandra

March 13, 2025

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Collected on:

Making a WIll

It was very easy for us to make our Wills. All staff were very pleasant and very professional

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Waldron

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Wills

Waldron

March 13, 2025

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Wills

Everyone friendly, explained everything and made us feel comfortable

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Jack

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Wills

Jack

March 06, 2025

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Collected on:

Wills and Power of Attorney

Very good

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Mary

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Wills

Mary

March 06, 2025

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Collected on:

Friendly and professional service with a smile

The solicitor we dealt with was amazing in her knowledge, and so friendly, felt like I was talking to one of my friends. Thoroughly professional and straight to the point.

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Charlene

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Accident and Emergency Claims

Charlene

March 04, 2025

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Lucas has been amazing!

I have used R&R two times and they have been super helpful and compassionate for the situation. Both Rebecca and Lucas have been amazing!

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Ian Cogle

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Accident At Work

Ian Cogle

February 17, 2025

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Excellent service provided

I recently had assistance with a claim for injuries after an accident. From initial approach to final settlement I was provided with a polite, informative, professional service. I would like to extend my gratitude to Lucas from Bolton for all of his assistance. I would recommend this company if the services of a solicitor are required.

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Anonymous

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Car Accident

Anonymous

December 23, 2024

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Collected on:

Damages

Daniel kept be informed every step of the way either by post/phone. He was extremely friendly, knowledgeable and professional.
Thank you

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Elaine

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Probate

Elaine

December 23, 2024

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Probate

Excellent service from Karen at Russell and Russell. Approachable, knowledgeable and sympathetic during the difficult time. Honest and sensible advice. Fantastic and prompt service. Would definitely recommend.

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Mr and Mrs Harding

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Wills

Mr and Mrs Harding

December 23, 2024

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Collected on:

Wills

Our Wills were completed quick and correct

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Reviews collected from

Ella

Matter Type:

Residential Conveyancing

Ella

February 28, 2025

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Ella

I’ve had a bloody nightmare with buying my first ever property. Every possible outside force that could prevent the sale happening, happened. But throughout all of that, Russell & Russell have been there. They are friendly and proactive, very responsive and always kept me updated about progress. Zoe Harryman and her assistant Victoria were superstars (friendly and reassuring beyond words), and lots of people stepped in to help along the way - Jack, Catherine and Claire. Thank you to all involved helping make my nightmare home buying experience a lot less painful than it could have been. You’re all welcome to come over for welcome cocktails.

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Ellie

Matter Type:

Purchase and Sale

Ellie

February 03, 2025

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Ellie

As a first-time buyer, I highly recommend Russell and Russell. David and the team were extremely supportive and made the entire process simple and stress-free. I was kept updated regularly throughout. I definitely recommend their services!

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jodie

Matter Type:

Residential Conveyancing

jodie

December 20, 2024

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jodie

Amazing help Would recommend to anyone!

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Ben

Matter Type:

Residential Conveyancing

Ben

November 26, 2024

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Ben

These clowns have lost me a purchase and a sale. They are totally and utterly useless they don’t act on the information given to them and just do whatever is the easiest option they was told from the off that they would need to do a deed of variation they ignored it and instead sent a indemnity policy which was never asked for and wasn’t needed.They eventually got the message that a DOV was needed and sent it off but guess what they didn’t do it correctly so the deed came back incomplete so again waiting on it being amended honestly they shouldn’t be allowed to practice a complete shambles! No matter what your estate agent says don’t use these and if your buying a house and seller is planning on using them walk away!

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Suei

Suei

November 25, 2024

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Suei

Can't thank Steve enough.

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Russell & Russell Solicitors LLP are accredited by

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About this branch

Description

Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Corporate finance
  • Regulations
    • Licensing
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