01942 884469
From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...
Also known as - Russell & Russell
Russell & Russell Solicitors LLP
have 7 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
M Gough
Collected on:
Receptionist always very welcoming and friendly and Michelle Chu especially was very helpful
A representative from Russell & Russell Solicitors LLP responded to this review on 29 November, 2024:
Thank you for your kind review! We're so glad to hear that Rebecca, Michelle and our team were welcoming and helpful.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Probate
Valerie
Collected on:
Rebecca was very friendly and professional, answered all questions asked. Would recommend her to anyone in need of legal advice
A representative from Russell & Russell Solicitors LLP responded to this review on 15 November, 2024:
Thank you for your thoughtful review. We’re delighted to hear that Rebecca was able to provide the friendly and professional support you needed. Your recommendation means so much to us, and we’re glad she could assist you with your legal matters. If you ever need further advice or assistance, we’re always here to help.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Michelle
Collected on:
Easy to book appointment. Knowledgeable Solicitor. Answered numerous questions. Quote was what was billed!
Time frame was good.
Overall an 'easy experience'. We will be using them again.
A representative from Russell & Russell Solicitors LLP responded to this review on 15 October, 2024:
Dear Michelle, Thank you for your review! We're glad you found the process easy and appreciated Rebecca's transparency and expertise. We look forward to working with you again! Best regards, Russell & Rusell Solicitors
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Children
Jonathon Power
Collected on:
I have been represented on 2 seperate occasions for family matters. The service I received was extremely professional and the daunting process was made very clear. Family matters can easily become messy, but things were always kept things as relevant as possible in order to make the process easier whilst also keeping costs down. I would highly recommend Russell & Russell.
A representative from Russell & Russell Solicitors LLP responded to this review on 11 October, 2024:
Thank you for your wonderful feedback, Jonathon. We're glad to hear that our team made your experience as smooth and clear as possible. Your recommendation means a lot to us.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Melanie
Collected on:
We instructed Russell and Russell for mirror wills. The initial meeting was thorough and we received draft wills within a week and went in to sign the following week.
Good value for money and good service.
A representative from Russell & Russell Solicitors LLP responded to this review on 10 October, 2024:
Thank you for your feedback, Melanie. We’re pleased to hear that you had a thorough experience with Russell and Russell and that you received your wills promptly. Your satisfaction is our priority.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Robert
Collected on:
It was helpful to understand the legal side of what i wanted to know as it was very clear when it was explained to me
A representative from Russell & Russell Solicitors LLP responded to this review on 30 August, 2024:
Hi Robert. Thank you for your feedback! We’re glad to hear that the legal explanations were clear and helpful. If you have any more questions or need further assistance, please don’t hesitate to reach out!
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Steven
Collected on:
I approached Russell and Russell at their Atherton branch to ask to make out my Will & Testament. I was seen by Rebecca Chase, she made me feel comfortable and at ease. I was very happy with her services, she's a great asset to the company. Thanks for everything!
A representative from Russell & Russell Solicitors LLP responded to this review on 30 August, 2024:
Hi Steven. Thank you for your kind words! We’re delighted to hear that Rebecca Chase made you feel comfortable and provided excellent service. We appreciate your feedback and will be sure to pass along your thanks to her. If you need anything else, we’re here to help!
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Anonymous
Collected on:
Thank you for everything!
My review was really good, they made me feel comfortable and at ease.
A representative from Russell & Russell Solicitors LLP responded to this review on 19 August, 2024:
Thank you for your feedback! We're delighted to hear that you felt comfortable and at ease. If you need any further assistance, we're here to help. Best regards, Russell & Russell Solicitors LLP
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Anonymous
Collected on:
The process was easy and straightforward. We particularly appreciated the home visit and the fact that the Solicitor also arranged signatures
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Stephen
Collected on:
First of all thank you for your prompt and swift service in completing our Dad's Will. You acted professionally and with great compassion. I would recommend your services to family and friends and will certainly use your services in the future.
A representative from Russell & Russell Solicitors LLP responded to this review on 19 August, 2024:
Dear Stephen, Thank you for your kind and thoughtful feedback. We’re pleased to hear that you found Rebecca's service both prompt and compassionate in handling your Dad's Will. Our team strives to provide professional and empathetic support during such important times. Your recommendation to family and friends means a great deal to us.
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Matter Type:
Wills
Brent
Collected on:
Really caring sympathetic, treating you as a person.
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Vaman
Collected on:
Great service and advice, we've used these for 35 years
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martyn
Collected on:
great firm to deal with always contact you back and answer questions all staff good to deal
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rosler
Collected on:
Good service very friendly
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Louise
Collected on:
The receptionist was really helpful
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Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).
