Russell & Russell Solicitors LLP

01942 884469

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...

Also known as - Russell & Russell

Address
43 Market Street
Atherton
Greater Manchester
M46 0GQ
01942 884469
www.russellrussell.co.uk

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Accreditations

Other locations

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Available lawyers at Russell & Russell Solicitors LLP

Daniel Dickinson

4.9 out of 5

(28)

Chartered Legal Executive (FCILEx)

Inaam Haq

Jane Penman

Gurjeet Kaur

Rebecca Chase

Jilal Mahmood

David Kitchen

Elizabeth Groom

Karen Molyneux

Wills and Probate Paralegal

Emma Wood

Ian Robinson

Catherine Egan

Fee Earner (non-solicitor)

Ella Chorlton

Jamie Brooks

Jean Flanagan

How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 5

80th / 4615

Company & Commercial

1st / 1

106th / 4383

Housing & Property

1st / 1

200th / 4255

Family Law

1st / 5

115th / 3854

Wills, Trusts & Probate

1st / 5

19th / 3509

Commercial Property

1st / 1

132nd / 3331

Regulations

1st / 3

23rd / 2577

Personal Injury

1st / 4

12th / 2380

Crime/ Criminal Defence

1st / 2

18th / 2118

Clinical Negligence

1st / 2

49th / 943

Welfare & Benefits

1st / 1

32nd / 821

Charities

1st / 1

17th / 567

Driving offences

1st / 1

29th / 361

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1200
Very Good

84
Average

17
Poor

10
Awful

60

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Wayne

January 03, 2025

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Collected on:

Obtaining Grant of Probate

What a lovely young woman? Rebecca knows her stuff, great advice, honest and open conversation. Did exactly as she said she would in a professional and timely manner. Whats not to like!
Would definitely use again and recommend to anyone. Thank you very much!

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 10 January, 2025:

Thank you for your kind words, Wayne! We’re delighted to hear that Rebecca provided great advice and delivered on her promises with professionalism and timeliness throughout your Probate matter. Your recommendation means a lot to us, and we look forward to the opportunity to assist you again in the future!

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Verified review

M Gough

November 28, 2024

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Collected on:

Wills and LPA

Receptionist always very welcoming and friendly and Michelle Chu especially was very helpful

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 29 November, 2024:

Thank you for your kind review! We're so glad to hear that Rebecca, Michelle and our team were welcoming and helpful.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Valerie

November 14, 2024

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Collected on:

2 x POA

Rebecca was very friendly and professional, answered all questions asked. Would recommend her to anyone in need of legal advice

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 15 November, 2024:

Thank you for your thoughtful review. We’re delighted to hear that Rebecca was able to provide the friendly and professional support you needed. Your recommendation means so much to us, and we’re glad she could assist you with your legal matters. If you ever need further advice or assistance, we’re always here to help.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Michelle

October 14, 2024

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LPA - Russell and Russell - Atherton branch

Easy to book appointment. Knowledgeable Solicitor. Answered numerous questions. Quote was what was billed!
Time frame was good.
Overall an 'easy experience'. We will be using them again.

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 15 October, 2024:

Dear Michelle, Thank you for your review! We're glad you found the process easy and appreciated Rebecca's transparency and expertise. We look forward to working with you again! Best regards, Russell & Rusell Solicitors

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Family Law

Verified review

Matter Type:

Children

Jonathon Power

October 10, 2024

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Collected on:

Highly recommend and professional

I have been represented on 2 seperate occasions for family matters. The service I received was extremely professional and the daunting process was made very clear. Family matters can easily become messy, but things were always kept things as relevant as possible in order to make the process easier whilst also keeping costs down. I would highly recommend Russell & Russell.

Lawyer named in this review:
Jilal Mahmood

Jilal Mahmood

A representative from Russell & Russell Solicitors LLP responded to this review on 11 October, 2024:

Thank you for your wonderful feedback, Jonathon. We're glad to hear that our team made your experience as smooth and clear as possible. Your recommendation means a lot to us.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Melanie

October 08, 2024

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Collected on:

Efficient and easy to use

We instructed Russell and Russell for mirror wills. The initial meeting was thorough and we received draft wills within a week and went in to sign the following week.

Good value for money and good service.

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 10 October, 2024:

Thank you for your feedback, Melanie. We’re pleased to hear that you had a thorough experience with Russell and Russell and that you received your wills promptly. Your satisfaction is our priority.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Robert

August 29, 2024

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Collected on:

Opinion

It was helpful to understand the legal side of what i wanted to know as it was very clear when it was explained to me

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 30 August, 2024:

Hi Robert. Thank you for your feedback! We’re glad to hear that the legal explanations were clear and helpful. If you have any more questions or need further assistance, please don’t hesitate to reach out!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Steven

August 29, 2024

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Collected on:

My Will and Testament

I approached Russell and Russell at their Atherton branch to ask to make out my Will & Testament. I was seen by Rebecca Chase, she made me feel comfortable and at ease. I was very happy with her services, she's a great asset to the company. Thanks for everything!

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 30 August, 2024:

Hi Steven. Thank you for your kind words! We’re delighted to hear that Rebecca Chase made you feel comfortable and provided excellent service. We appreciate your feedback and will be sure to pass along your thanks to her. If you need anything else, we’re here to help!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

August 16, 2024

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Collected on:

Will

Thank you for everything!
My review was really good, they made me feel comfortable and at ease.

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 19 August, 2024:

Thank you for your feedback! We're delighted to hear that you felt comfortable and at ease. If you need any further assistance, we're here to help. Best regards, Russell & Russell Solicitors LLP

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

August 16, 2024

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Collected on:

Making a Will

The process was easy and straightforward. We particularly appreciated the home visit and the fact that the Solicitor also arranged signatures

A representative from Russell & Russell Solicitors LLP responded to this review on 19 August, 2024:

Thank you for your feedback. We're pleased to hear that the process was straightforward and that you appreciated the home visit and arrangement of signatures during your Will matter. Best regards, Russell & Russell Solicitors LLP

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Reviews collected from

Abigail

January 16, 2025

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Abigail

Do not use this company!! We are currently in an 8 month long property chain and these are our buyers solicitors (Atherton branch). They are awful communicators, never answer the phone and they don't even respond to our solicitors who have reached out daily for months! They even proposed a completion date which everyone agreed to, then the day before completion they said it wasn't possible. More than a month has passed since that failed completion and we have heard nothing of a new one! They have blocked the chain and we will be seeking advice from the Financial Ombudsman.

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Wills, Trusts & Probate

Matter Type:

Wills

Brent

July 24, 2024

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Collected on:

Brent

Really caring sympathetic, treating you as a person.

A representative from Russell & Russell Solicitors LLP responded to this review on 26 July, 2024:

Thank you, Brent, for your thoughtful feedback. We are pleased to hear that you felt genuinely cared for and treated with sympathy throughout your experience with us. Providing personalized and compassionate service is a priority for us, and we’re glad that we were able to meet your needs.

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Vaman

April 29, 2024

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Vaman

Great service and advice, we've used these for 35 years

A representative from Russell & Russell Solicitors LLP responded to this review on 30 April, 2024:

Dear Vaman, Thank you for your continued trust in our services over the past 35 years. We're delighted to have been able to provide you with great service and advice throughout our longstanding relationship. If you ever need assistance in the future, please don't hesitate to contact us. Best regards, Russell & Russell Solicitors LLP

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martyn

April 23, 2024

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martyn

great firm to deal with always contact you back and answer questions all staff good to deal

A representative from Russell & Russell Solicitors LLP responded to this review on 26 April, 2024:

Dear Martyn, Thank you for your feedback. We're delighted to hear that you had a positive experience dealing with our firm and that our staff provided excellent service, promptly addressing your inquiries.

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rosler

July 20, 2023

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rosler

Good service very friendly

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