Russell & Russell Solicitors LLP

01204 399299

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...

Also known as - Russell & Russell

Address
Atria
Spa Road
Greater Manchester
BL1 4AG
01204 399299
www.russellrussell.co.uk

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Accreditations

Other locations

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Available lawyers at Russell & Russell Solicitors LLP

Daniel Dickinson

4.9 out of 5

(28)

Chartered Legal Executive (FCILEx)

Inaam Haq

Gurjeet Kaur

Kelechi Maduakolam

David Kitchen

Elizabeth Groom

Emma Wood

Ian Robinson

Catherine Egan

Fee Earner (non-solicitor)

Ella Chorlton

Jamie Brooks

Martin Rogers

Paralegal (non-solicitor)

Osman Munir

Stephen Crompton

Zoe Harryman

How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%

Overpriced 1%

About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 33

78th / 4644

Company & Commercial

1st / 20

104th / 4410

Housing & Property

1st / 4

184th / 4270

Family Law

1st / 28

117th / 3862

Wills, Trusts & Probate

1st / 24

19th / 3528

Commercial Property

1st / 17

127th / 3341

Regulations

1st / 10

23rd / 2598

Personal Injury

1st / 47

9th / 2396

Crime/ Criminal Defence

1st / 17

20th / 2123

Clinical Negligence

1st / 10

47th / 946

Welfare & Benefits

1st / 7

30th / 819

Charities

1st / 4

17th / 570

Driving offences

1st / 6

24th / 361

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1185
Very Good

83
Average

17
Poor

10
Awful

58

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

James

December 02, 2024

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Expert guidance through a tricky back and fourth

Engaged solicitor for a commercial remortgage with serval moving parts. The solicitor (A lady called Tammy), was outstanding with communication, keeping me informed each step of the way. We hit a stumbling block between some of the parties over documentation regarding current tenants and Tammy was outstanding offering suggestions and trying to find solutions. She even took it upon herself to reach out and call directly just to check in which, as well as being appreciated was above and beyond.

Successfully completed in a timely manor due to their efforts and would recommend to fellow landlords. Excellent.

A representative from Russell & Russell Solicitors LLP responded to this review on 03 December, 2024:

Dear James, Thank you for your detailed and kind feedback. We’re delighted Tammy’s outstanding communication and proactive efforts made your commercial remortgage process smooth. Your recommendation means a lot to us! Best regards, Russell & Russell Solicitors

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Housing & Property

Matter Type:

Residential Conveyancing

Avnish

November 21, 2024

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Great service

Tammy was extremely helpful and professional.
Thank you

A representative from Russell & Russell Solicitors LLP responded to this review on 25 November, 2024:

Thank you for your feedback, Avnish. We're glad Tammy could assist you with professionalism and helpfulness.

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Housing & Property

Matter Type:

Residential Conveyancing

Avnish

November 21, 2024

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Great service

Tammy was extremely helpful and professional throughout.
Thank you

A representative from Russell & Russell Solicitors LLP responded to this review on 25 November, 2024:

Thank you for your kind words, Avnish. We’re glad Tammy could provide helpful and professional service.

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Verified review

Abbie,

November 20, 2024

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Abbie

Very good always got the best result and better than expected

A representative from Russell & Russell Solicitors LLP responded to this review on 22 November, 2024:

Thank you for your great feedback, Abbie. We’re thrilled to hear that we exceeded your expectations and delivered the best result.

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Verified review

Amanda pritchard

November 12, 2024

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Family Court case

My experience with my solicitor miss shabana isoop was really good.she explained everything to me through out my case and was happy to answer any questions or concerns I had.i was also informed of any changes ie court dates or barristers and with her help I managed to get the outcome I was hoping for to keep my young daughter safe and I am very grateful for that and I would recommend anyone in the future if they are unfortunate to need a solicitor to go to Russell and Russell Solicitors

Lawyer named in this review:
Shabana Issop

Shabana Issop

A representative from Russell & Russell Solicitors LLP responded to this review on 14 November, 2024:

Thank you for your kind review, Amanda. We're so glad to hear that Shabana was able to support you throughout your case and help achieve the outcome you were hoping for. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you and your daughter.

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Housing & Property

Matter Type:

Residential Conveyancing

Christopher

November 08, 2024

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Selling a property

Amazing Paul Boardman and Ann Kimblin have been very professional and made our selling process stress free. They just got on with it contacted us when we needed something doing,
Highly recommend

Lawyer named in this review:
Paul Boardman

Paul Boardman

A representative from Russell & Russell Solicitors LLP responded to this review on 11 November, 2024:

Hi Christopher. Thank you for your fantastic feedback! We're thrilled to hear that Paul and Ann made your selling process stress-free and efficient. We truly appreciate your recommendation and are grateful for the opportunity to assist you. Should you need anything in the future, we're here to help!

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Verified review

Anonymous,

November 05, 2024

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0 communication

No communication at all and when you called them they said somebody going to call you back but no one calls again when you send them un email no reply

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Sukhjinder

November 02, 2024

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Great Service and excellent staff!

I receved great service from Russell & Russell Solicitors over one of the jobs I had with them. The calls were picked up very promptly and the service from the staff, especially Tammy was exceptional

A representative from Russell & Russell Solicitors LLP responded to this review on 04 November, 2024:

Thank you, Sukhjinder. I'm thrilled to hear you had a positive experience and that Tammy and the team provided exceptional service. We appreciate your kind words.

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Housing & Property

Matter Type:

Purchase and Sale

Simon

September 10, 2024

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Outstanding Service

As a person who deals with solicitors frequently I was amazed at how professional and quick the team from Russell and Russell acted on my behalf. Tammy was always available via the telephone and replied to emails very promptly. I would be more than happy to use their services again.

A representative from Russell & Russell Solicitors LLP responded to this review on 12 September, 2024:

Dear Simon, Thank you for your feedback. We’re thrilled to hear you found our team, especially Tammy, professional and responsive. We look forward to assisting you again. Best regards, Russell & Russell Solicitors LLP

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Anonymous,

August 27, 2024

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Probate

Was a nightmare applying for probate backwards and forwards all the time until I wrote to the local MP these solicitors went above and beyond and always kept me updated regarding the application also very friendly and understanding

A representative from Russell & Russell Solicitors LLP responded to this review on 29 August, 2024:

Thank you for your feedback. We’re pleased to hear that our team was able to provide exceptional support and keep you informed throughout your probate application. We strive to offer friendly and understanding service, and we appreciate your recognition.

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Reviews collected from

Ben

November 26, 2024

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Ben

These clowns have lost me a purchase and a sale. They are totally and utterly useless they don’t act on the information given to them and just do whatever is the easiest option they was told from the off that they would need to do a deed of variation they ignored it and instead sent a indemnity policy which was never asked for and wasn’t needed.They eventually got the message that a DOV was needed and sent it off but guess what they didn’t do it correctly so the deed came back incomplete so again waiting on it being amended honestly they shouldn’t be allowed to practice a complete shambles! No matter what your estate agent says don’t use these and if your buying a house and seller is planning on using them walk away!

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Ian

November 21, 2024

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Ian

Abigail come to see me at swinton police station yesterday about a charge of criminal damage she was very professional and polite and listened to me very carefully and helped me with the charge to make sure I said what only needed to be said in interview although she is a trainee solicitor this person knows what is what and I got off with pre charge bail also she will be coming back in February so I highly recommend her services not only a credit to her employers but a massive credit to anybody she helps well done abigail.

A representative from Russell & Russell Solicitors LLP responded to this review on 22 November, 2024:

Thank you for your wonderful feedback, Ian. We're thrilled to hear that Abigail provided such professional and supportive service. Your recommendation means a lot, and we’re glad she could help with your case.

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Housing & Property

Matter Type:

Residential Conveyancing

Bill

October 25, 2024

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Bill

5 months to sell an empty house with no chain. Failed to study deeds resulting in last minute request for death certificate of our late father who died years ago. Failed to pass on requests from buyer's solicitor. They even failed to release the funds on completion until we chased them up 6 days later. Failed on every level to do the most basic conveyancing causing us a great deal of unnecessary stress and anxiety during what was already a very difficult time for us. Nice, big, flash state of the art offices though. They should be embarrassed at the quality of service they sold us.

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Colin

October 22, 2024

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Colin

Great response with advice. Found useful phone contact

A representative from Russell & Russell Solicitors LLP responded to this review on 23 October, 2024:

Thank you for your feedback Colin. We are glad you found our advice helpful and appreciate your positive comments about our phone support.

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Family Law

Matter Type:

Children

The

October 08, 2024

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The

Shabana was amazing from start to finish. Shabana is very professional at what she does. I was in family court and in the final hearing I got what I wanted with my daughter. I would not hesitate using Russell and Russell Solicitors again should I ever need them.
D. O'donnell.

A representative from Russell & Russell Solicitors LLP responded to this review on 08 October, 2024:

Thank you for your wonderful feedback! We’re thrilled to hear that Shabana provided you with excellent service. Your recommendation means a lot to us! Best regards, Russell & Russell Solicitors

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