Matter Type:
Disputed Wills
Brent
Collected on:
Customer service leaves a lot to be desired.
Telephone message left re my Mums estate distribution , staff member in question whom I had to telephone after one week of no reply would not listen to my point of view as the bill payer and joint executer with my Daughter of her Grandmothers estate appointed by her Grandfather and Grandmother l insisted she hear me out to which she put the phone down on me. My reply was that the firms customer service stank and was outrageous in particular to the bill payer jointly. I have never experienced such disrespect of a 61 year old customer in my entire life.
Was this review helpful?