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How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 22%
About Right 77%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1140
  • Very Good

    77
  • Average

    17
  • Poor

    10
  • Awful

    56

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jane

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Accidents In Public Places

Jane

November 21, 2024

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Collected on:

Hand claim

Russell & Russell went above and beyond and did an excellent job for me and my hand now due to the doctors I saw is so much better

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Susan

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Probate

Susan

October 14, 2024

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Collected on:

Probate Service

At a very difficult time of my mothers death Karen Molyneux at Russell and Russell helped myself and my sisters deal with the complexities of the probate process. Her friendly and efficient approach was much appreciated. We felt we could ask any question and deal with any worries. We are very grateful for the service.

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Anonymous

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Personal Injury Law

Anonymous

June 27, 2024

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Collected on:

PI

Would recommend Neil, first class

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Ammir

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

No Win No Fee

Ammir

June 13, 2024

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Collected on:

Excellent service

We are happy with the service provided, Thank you

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Mrs Birchall

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Road Traffic Accident

Mrs Birchall

May 20, 2024

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Collected on:

Accident on public transport and car

Very well dealt with and friendly staff

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Anonymous

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Road Traffic Accident

Anonymous

May 20, 2024

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Collected on:

There when I need them

After a very serious injury caused by an RTA, Russell & Russell fought my corner incredibly. Communication was excellent at all time and they were very reassuring and helpful during this fraught period.

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Anonymous

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Accident At Work

Anonymous

May 09, 2024

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Collected on:

Praise for my solicitor

Mrs Rebecca Hodge dealt with my personal injury claim in a professional, efficient and straightforward manner, keeping me informed either by letter or email at every stage. Even though this claim took a considerable amount of time to conclude I felt comfortable that Mrs Hodge was giving me excellent advice and that she was acting with integrity and in my best interests. I am very grateful of this service. Thank you

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Wayne

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Car Accident

Wayne

May 09, 2024

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Collected on:

Pleased with outcome

I was pleased with the outcome, Rebecca kept me informed all along throughout the claim

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Violet

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Road Traffic Accident

Violet

May 09, 2024

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Collected on:

Personal Injury

A very good service from start to finish, all members of staff are very friendly and approachable. Their advice wasn't complicated or hard to understand. Either keep in contact over the phone of via email or letter. Nice approach when on the phone, would recommend to anybody who would want a solicitor for anything,

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Alex

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Accident At Work

Alex

May 09, 2024

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Collected on:

Very professional group

Fantastic service provided by Russell and Russell. Got me the compensation I deserved from my employer. High recommended solicitors.

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Reviews collected from

Abdurahman

Abdurahman

October 22, 2024

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Collected on:

Abdurahman

Came looking for a solicitor they didn’t even let in through the door

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Phil

Matter Type:

Wills

Phil

October 14, 2023

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Collected on:

Phil

Went for will update and was given excellent help and advise. Would recommend.

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Melanie

Melanie

September 17, 2023

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Collected on:

Melanie

Amazing solicitor

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P

P

May 31, 2023

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Collected on:

A client

So professional and helpful.

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irfan

irfan

December 02, 2022

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Collected on:

irfan

Use this firm all the time and used them quit recently quite useful and helpful always won my case and never let me down and solicitors are quite friendly they help you out

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Russell & Russell Solicitors LLP are accredited by

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About this branch

Description

Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Corporate finance
  • Regulations
    • Licensing
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