Russell & Russell Solicitors LLP

01204 375700

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...

Also known as - Russell & Russell

Address
39 Newport Street
Bolton
Bolton
Lancashire
BL1 1NE
01204 375700
www.russellrussell.co.uk

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Accreditations

Other locations

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Available lawyers at Russell & Russell Solicitors LLP

Daniel Dickinson

4.9 out of 5

(27)

Chartered Legal Executive (FCILEx)

Inaam Haq

Rebecca Hodge

Gurjeet Kaur

Jilal Mahmood

David Kitchen

Elizabeth Groom

Shabana Issop

Emma Wood

Ian Robinson

Karen Molyneux

Wills and Probate Paralegal

Catherine Egan

0.0 out of 5

(0)

Fee Earner (non-solicitor)

Ella Chorlton

Jamie Brooks

Jean Flanagan

How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 16%

About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 33

79th / 4644

Company & Commercial

1st / 20

105th / 4409

Housing & Property

1st / 4

182nd / 4270

Family Law

1st / 28

118th / 3860

Wills, Trusts & Probate

1st / 24

19th / 3528

Commercial Property

1st / 17

130th / 3340

Regulations

1st / 10

23rd / 2598

Personal Injury

1st / 47

9th / 2396

Crime/ Criminal Defence

1st / 17

19th / 2123

Clinical Negligence

1st / 10

48th / 946

Welfare & Benefits

1st / 7

30th / 819

Charities

1st / 4

17th / 570

Driving offences

1st / 6

24th / 361

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1176
Very Good

82
Average

17
Poor

10
Awful

58

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Joan

December 13, 2024

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Collected on:

Completion of a new will

Elizabeth Groom was excellent in every way, arrived at my home on time, very pleasant, friendly and explained procedure with knowledge and confidence; cannot fault in follow up and final completion of the will. Thank you

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Thank you for your review, Joan. We’re delighted to hear that Elizabeth provided such excellent service with professionalism and care throughout your Wills matter. Your satisfaction and trust mean a great deal to us, and we’re glad we could support you through this process.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Lorraine

December 13, 2024

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Collected on:

\Very positive experience and happy to recommend

I was happy with how Elizabeth undertook the draft and subsequent completion of my will. The tone of our meeting was measured, respectful, professional and non-condescending in tone. She answered questions expertly; a pleasant experience and lovely to meet Elizabeth, Gratias ago tibi Elizabeth!

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Thank you for your review, Lorraine! We’re delighted to hear that Elizabeth provided a respectful, professional, and knowledgeable service throughout your Wills matter. It’s truly a pleasure to know that your experience was positive, and we’ll be sure to pass on your kind words to her.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Cornelia

December 13, 2024

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Collected on:

To make a Will

Russell and Russell in my view are a professional, efficient, approachable firm of solicitors. They offer a first class service with direct contact with your solicitor with clear and practical advice. I would highly recommend them.

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Dear Cornelia, Thank you for your kind words and recommendation. We're delighted to hear you found Elizabeth's service professional, efficient, and approachable. Your feedback inspires us to continue delivering first-class support. Best regards, Russell & Russell Solicitors

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Verified review

Colin

December 13, 2024

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Collected on:

Grant of Probate

Everyone at Russell and Russell have been very helpful and professional in dealing with my probate and conveyancing. A special thank you to Karen Molyneux and all the conveyancing team.

Lawyer named in this review:
Karen Molyneux

Karen Molyneux

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Thank you for your review, Colin! We’re delighted to hear that Karen and the Conveyancing team, provided such professional and helpful support. Your trust and satisfaction are truly appreciated.

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Personal Injury

Verified review

Matter Type:

Against The Council

Siobhan

December 02, 2024

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Collected on:

Excellent

From start to finish Russell and Russell have been amazing! They have made me feel at ease throughout and very supportive. Their communication is excellent from the emails to the letters to the phone calls! I cannot recommend them enough and will be recommending them to anyone in the future. Thankyou especially to Rebecca, you are amazing! X

Lawyer named in this review:
Rebecca Hodge

Rebecca Hodge

A representative from Russell & Russell Solicitors LLP responded to this review on 03 December, 2024:

Dear Siobhan, Thank you for your glowing review! We’re thrilled to hear Rebecca and the team provided such excellent support and communication throughout. Your recommendation means the world to us, and we’ll be sure to share your kind words with Rebecca. Best regards, Russell & Russell Solicitors

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Alison

November 28, 2024

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Collected on:

Efficient service

Reception staff were helpful. Judith was knowledgeable, helpful and explained everything in basic detail so it was easy to understand. I had some worry that the conversations would be in 'solicitor' language but I was put at ease and understood everything. No hidden costs, Wills arrived promptly and sound advice was provided on probate.

A representative from Russell & Russell Solicitors LLP responded to this review on 29 November, 2024:

Thank you for your positive feedback, Alison. We're glad Judith and the Wills team were able to explain everything clearly and put your mind at ease. We appreciate your trust and are happy to hear that the process was smooth and transparent.

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Personal Injury

Verified review

Matter Type:

Accidents In Public Places

Jane

November 21, 2024

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Collected on:

Hand claim

Russell & Russell went above and beyond and did an excellent job for me and my hand now due to the doctors I saw is so much better

Lawyer named in this review:
Rebecca Chase

Rebecca Chase

A representative from Russell & Russell Solicitors LLP responded to this review on 25 November, 2024:

Thank you for your feedback, Jane. We're thrilled to hear that Rebecca provided excellent service and that your hand is now much better.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Susan

October 14, 2024

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Collected on:

Probate Service

At a very difficult time of my mothers death Karen Molyneux at Russell and Russell helped myself and my sisters deal with the complexities of the probate process. Her friendly and efficient approach was much appreciated. We felt we could ask any question and deal with any worries. We are very grateful for the service.

Lawyer named in this review:
Karen Molyneux

Karen Molyneux

A representative from Russell & Russell Solicitors LLP responded to this review on 15 October, 2024:

Thank you for your kind words, Susan. We're glad to hear that Karen was able to support you and your sisters during such a challenging time. Your gratitude means a lot to us.

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Personal Injury

Verified review

Matter Type:

Personal Injury Law

Anonymous

June 27, 2024

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Collected on:

PI

Would recommend Neil, first class

A representative from Russell & Russell Solicitors LLP responded to this review on 01 July, 2024:

Thank you for taking the time to share your feedback with us. We are delighted to hear that you found Neil's service to be first-class during your Wills matter. Providing exceptional service is our top priority, and we are pleased that Neil met your expectations. Your recommendation is greatly appreciated and serves as a testament to the dedication and professionalism we strive for.

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Personal Injury

Verified review

Matter Type:

No Win No Fee

Ammir

June 13, 2024

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Collected on:

Excellent service

We are happy with the service provided, Thank you

Lawyer named in this review:
Rebecca Hodge

Rebecca Hodge

A representative from Russell & Russell Solicitors LLP responded to this review on 14 June, 2024:

Dear Ammir, Thank you for your feedback! We're pleased to hear that you are happy with the service provided by Rebecca. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Russell & Russell Solicitors LLP

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Reviews collected from

Abdurahman

October 22, 2024

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Abdurahman

Came looking for a solicitor they didn’t even let in through the door

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Wills, Trusts & Probate

Matter Type:

Wills

Phil

October 14, 2023

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Collected on:

Phil

Went for will update and was given excellent help and advise. Would recommend.

A representative from Russell & Russell Solicitors LLP responded to this review on 16 October, 2023:

Thank you for your positive feedback, Phil! We're glad to hear that you received excellent help and advice during your will update. Your recommendation is greatly appreciated. Best wishes, Russell & Russell Solicitors.

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Melanie

September 17, 2023

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Melanie

Amazing solicitor

A representative from Russell & Russell Solicitors LLP responded to this review on 19 September, 2023:

Thank you for your excellent review, Melanie. We are thrilled that you were happy with the service provided. Best Wishes, the team at Russell & Russell Solicitors.

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May 31, 2023

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A client

So professional and helpful.

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irfan

December 02, 2022

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irfan

Use this firm all the time and used them quit recently quite useful and helpful always won my case and never let me down and solicitors are quite friendly they help you out

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