01204 375700
From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...
Also known as - Russell & Russell
Russell & Russell Solicitors LLP
have 7 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
James
Collected on:
Russell and Russell were without a doubt the worse solicitors I've used to re-mortgage, their communication was non existent and the mortgage was dragged out so long we had to request the lender to extend the offer despite me emailing the solicitors several times asking what else they needed.
They left everything to the last second.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Anonymous
Collected on:
First class service from initial interview and delivery of the documents. High personable and professional from Judith and her entire team at R&R
A representative from Russell & Russell Solicitors LLP responded to this review on 16 April, 2025:
Thank you for your kind words. We're delighted to hear you had a first-class experience with Judith and the team. We truly appreciate your feedback!
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Probate
Maurice
Collected on:
Probate completed professionally at a very reasonable cost. Very good communication from the first meeting. Would recommend Russell & Russell for future legal services.
A representative from Russell & Russell Solicitors LLP responded to this review on 16 April, 2025:
Thank you for your kind words, Maurice. We're pleased to hear you had a positive experience with Karen. We look forward to assisting you again in the future.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Howard
Collected on:
Friendly and approachable. Professional, knowledgeable and efficient. Everything was explained clearly.
A representative from Russell & Russell Solicitors LLP responded to this review on 26 March, 2025:
Thank you, Howard. We're glad you found the Wills service provided by Nicola to be professional, approachable, and clear. We appreciate your feedback.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Anonyous
Collected on:
After years of thinking about making our Wills we finally did it. It could not have been easier. We were treated with the upmost respect. Nothing was too much trouble. We would recommend Russell and Russell.
A representative from Russell & Russell Solicitors LLP responded to this review on 20 March, 2025:
Thank you for your kind feedback. We're so glad to hear your Will-making process with Elizabeth was smooth and respectful. We truly appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Accident At Work
Emma
Collected on:
I can not thank Russell and Russell enough, they were amazing informative knowledgeable and realistic, best solicitors by far.
Thank you Neil and Janette
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Matter Type:
Divorce
Jash
Collected on:
I would recommend this family solicitor without hesitation.
A representative from Russell & Russell Solicitors LLP responded to this review on 16 January, 2025:
Thank you for your recommendation, Jash. We're glad to hear that Shabana has been able to assist you.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Joan
Collected on:
Elizabeth Groom was excellent in every way, arrived at my home on time, very pleasant, friendly and explained procedure with knowledge and confidence; cannot fault in follow up and final completion of the will. Thank you
A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:
Thank you for your review, Joan. We’re delighted to hear that Elizabeth provided such excellent service with professionalism and care throughout your Wills matter. Your satisfaction and trust mean a great deal to us, and we’re glad we could support you through this process.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Lorraine
Collected on:
I was happy with how Elizabeth undertook the draft and subsequent completion of my will. The tone of our meeting was measured, respectful, professional and non-condescending in tone. She answered questions expertly; a pleasant experience and lovely to meet Elizabeth, Gratias ago tibi Elizabeth!
A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:
Thank you for your review, Lorraine! We’re delighted to hear that Elizabeth provided a respectful, professional, and knowledgeable service throughout your Wills matter. It’s truly a pleasure to know that your experience was positive, and we’ll be sure to pass on your kind words to her.
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Wills
Cornelia
Collected on:
Russell and Russell in my view are a professional, efficient, approachable firm of solicitors. They offer a first class service with direct contact with your solicitor with clear and practical advice. I would highly recommend them.
A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:
Dear Cornelia, Thank you for your kind words and recommendation. We're delighted to hear you found Elizabeth's service professional, efficient, and approachable. Your feedback inspires us to continue delivering first-class support. Best regards, Russell & Russell Solicitors
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William
Collected on:
went in to make an appointment. got a phone call same day. saw someone a few days later. happy
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Abdurahman
Collected on:
Came looking for a solicitor they didn’t even let in through the door
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Matter Type:
Wills
Phil
Collected on:
Went for will update and was given excellent help and advise. Would recommend.
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Melanie
Collected on:
Amazing solicitor
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P
Collected on:
So professional and helpful.
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Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).
