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We understand that we are part of key moments in your life, whether these are connected to a company acquisition or sale, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award winning Top 60 UK law firm we provide the full range of services that you would expect to organisations, business leaders and individuals. Our sector experts provide specialist advice nationally and are leaders in their field, recognised with industry award nominations and for their contributions to national conferences. Read more...
HCR Law
have 9 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of HCR Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HCR Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used HCR Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how HCR Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used HCR Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how HCR Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Daniel
Collected on:
This review is for a different branch.
Matt Gillett really kept me at ease, demonstrated true professionalism with enough of a human touch! The process was easy, comfortable and helped me understand in clear terms the process I was assisted with!
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Nick Williams
Collected on:
This review is for a different branch.
What a marvellous lady Laura is. Attention to detail and getting the job done despite the challenges. I haven’t come across a better more professional expert in her field.
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Luke
Collected on:
This review is for a different branch.
I unfortunately had a very negative experience with HCRLaw . My case progressed at an excruciatingly slow pace, largely due to their lack of proactivity. The failure to address essential documents in a timely manner, leaving it until the very end, resulted in significant delays and considerable unnecessary stress.
Communication was also a major issue. Getting hold of them was near impossible; calls frequently went unanswered, and I was constantly left chasing for updates. Even when they did promise to get back to me, they rarely followed through.
Overall, I found their service to be incredibly inefficient and frustrating. If you are looking for a solicitor who is responsive, proactive, and values your time, I would strongly advise looking elsewhere.
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Anne
Collected on:
This review is for a different branch.
Throughout the whole process leading up to the hearing it was clear that Nicola Wheater is an exceptional professional - sharp-minded with a strong attention to detail and a patient manner which has never gone unnoticed. Nicola was pragmatic, intelligent and calm - all qualities which have been appreciated. Nicola Wheater and Valerie Charbit (Counsel - Red Lion Chambers) were a fine team offering much reassurance to our organisation at an emotionally difficult time....
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
Residential Conveyancing
David Morgan
Collected on:
This review is for a different branch.
Selling and buying made easy with Tracey Crolla and her team at HCR Law in Ross on Wye. Throughout the whole process Tracey and her team were very supportive and completed our sale and purchase in what must certainly be record time.
A representative from HCR Law responded to this review on 03 April, 2025:
We're delighted to hear that Tracey and the team were able to assist with the sale and purchase of your property, David. We will be sure to pass on your positive feedback regarding their efficiency and support throughout and look forward to working with you on any future transactions.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Andy Griffee
Collected on:
This review is for a different branch.
Selling a house is never a stress free experience but Laura Upshall at hcrlaw really did her utmost to make it so for us. She was always prompt to respond to queries and issues and gave good clear advice. We would have no hesitation in recommending this company based on our positive experience.
A representative from HCR Law responded to this review on 31 March, 2025:
We're pleased Laura and the team were able to assist with the sale of your house. We will pass on your feedback to the team regarding their clear advice and prompt responses. Thank you for your review and we look forward to working with you in the future.
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Derek
Collected on:
This review is for a different branch.
I deal with many different Solicitors in my professional and domestic life. I find the conveyancing department at HCR, Cheltenham very efficient and they offer good value for money. Not the cheapest, but always carried out professionally, promptly keeping me informed throughout the process and always available by telephone and email. Thank you Sarah, Caroline, Emily and team.
A representative from HCR Law responded to this review on 31 March, 2025:
Thank you for taking the time to leave us this review, Derek. We're delighted to hear that Sarah, Caroline, Emily and the team were able to assist you and will pass on your feedback regarding their communication and professionalism throughout. We look forward to working with you on any future transactions.
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Matter Type:
Residential Conveyancing
Adam
Collected on:
This review is for a different branch.
Thank you to Nayna for working diligently with the purchase of our first property. Nayna was supportive and proactive throughout and kept us updated at each stage.
A representative from HCR Law responded to this review on 31 March, 2025:
We're delighted to hear that Nayna and the team were able to assist with the purchase of your first property, Adam. We will be sure to pass on your positive feedback regarding their support and proactiveness throughout and look forward to working with you on any future transactions.
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Jose Ignacio
Collected on:
This review is for a different branch.
I have used the services provided by HCR Legal LLP, and everything was smooth and clear.
In particular Matt Gillett's level of communication and explanation was excellent, which made the entire process stress-free and successful. I will definitely use their services again in the future if needed.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
Residential Conveyancing
David Elvidge
Collected on:
This review is for a different branch.
I was exceptionally pleased with the way Tracey Crolla and Olivia worked for me in the selling of mum's flat in Carlisle. They were both very , very professional , thorough and helpful in all that they did. It was also beneficial to me to meet them face to face and talk things through. Nothing seemed too much for them and I was very satisfied with their efforts. Thank you to both.
A representative from HCR Law responded to this review on 18 March, 2025:
Thank you for taking the time to leave us this review, David. We're delighted to hear that Tracey, Olivia and the team were able to assist with the sale of your mother's flat. We will pass on your feedback regarding their communication and professionalism throughout and look forward to working with you on any future transactions.
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Matter Type:
Mediation
Lee
Collected on:
Great service, managed to sort our case out. Easy to deal with, responsive and did not cost the earth.
Special note of thanks to Christine Chung and Adam Barrett.
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Patsy
Collected on:
Thanks for there help
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Amanda
Collected on:
Excellent solicitors very helpful very friendly and enjoy a coffee and a biscuit whilst I am there who could ask for more. AP
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Matter Type:
Wills
Pamela
Collected on:
We took in our wills (no appointment made) for safe keeping, though the practice was very busy, the very next day we received a letter confirming receipt - amazing service.
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Julie
Collected on:
John Banky and his colleagues were absolutely fantastic. John had previously undertaken some work for us, so we knew that he was the Solicitor for the job this time round. Once again nothing was too much trouble, everything was carried out with professionalism and ease. Sincere Thanks to John, would definitely use you again and highly recommend.
A representative from HCR Law responded to this review on 03 April, 2025:
Thanks for your review and recommendation, Julie. We're pleased John and the team were able to assist you. We will pass on your feedback to the team regarding their professionalism and look forward to working with you in the future.
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Although we work hard for our clients, our work in the community comes from the passion we have for making a difference. In addition to the charities supported by our own charitable foundation, our employees regularly raise money for projects and charities in the communities where they live and work. With more than 800 people across 10 locations, the impact of this care and energy is tangible.
