01989 562377
We understand that we are part of key moments in your life, whether these are connected to a company acquisition or sale, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award winning Top 60 UK law firm we provide the full range of services that you would expect to organisations, business leaders and individuals. Our sector experts provide specialist advice nationally and are leaders in their field, recognised with industry award nominations and for their contributions to national conferences. Read more...
HCR Law
have 9 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of HCR Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HCR Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used HCR Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how HCR Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used HCR Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how HCR Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used HCR Law.
Peter Hines
Collected on:
Tracey Crolla has acted for me in two recent property sales. She has been at all times attentive, courteous, and on top of her brief. Every enquiry has been dealt with quickly I would certainly ask her again in any future transaction.
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Verified review
This review has been left by a verified client who used HCR Law.
Matter Type:
Residential Conveyancing
Heather
Collected on:
Tracey was professional , friendly and efficient, she kept me fully informed during the sale of my home.
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Verified review
This review has been left by a verified client who used HCR Law.
Matter Type:
Residential Conveyancing
Gordon Benson
Collected on:
Tracey Crolla at HCR acted on our behalf recently for the sale of our house. We found Tracey to be extremely helpful, efficient and responsive and we’re delighted that she was able to complete the sale of our home within an 8-9 week period. We could not have asked for a better service!
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Verified review
This review has been left by a verified client who used HCR Law.
Matter Type:
Purchase and Sale
Ryan S
Collected on:
Tracey Crolla has been outstanding all the way through.
We have tried to be three houses in the past year and Tracey has helped us through it all, I can’t imagine how much harder it would have been without her reliability.
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Verified review
This review has been left by a verified client who used HCR Law.
Matter Type:
Residential Conveyancing
Kirsty
Collected on:
Tracey and her team provided reliable, efficient, and professional conveyancing services. She was supportive and provided guidance and advice when required making the process much smoother.
Would I use her again and recommend her to others, yes I would.
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Matter Type:
Wills
Harry
Collected on:
Emma came to our house as one of us could not travel. She provided help and advice in writing our Wills and LPA’s. She was patient and considerate during the whole process.
A representative from HCR Law responded to this review on 13 July, 2023:
Thank you for your review Harry. We appreciate the positive feedback and will pass this on to Emma and the team. We look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Naomi
Collected on:
Unprofessional, rude will ask for additional fees to prioritise you over their other clients, will cause delay. Upset all involved in our sale, purchase - solicitor moved our case to someone else 7 days before move date when we complained -
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Matter Type:
Residential Conveyancing
Ziwang
Collected on:
This review is for a different branch.
I wanted to express my heartfelt gratitude for Carla's exceptional assistance throughout the process of closing my property purchase. Her expertise, patience, and attention to detail made what could have been a stressful experience feel smooth and manageable. I truly appreciated the clear communication and timely updates, which kept me informed at every stage. Knowing I had someone so knowledgeable and dedicated handling the legal aspects gave me great peace of mind. I look forward to recommending her services to anyone in need of a reliable and skilled solicitor.
A representative from HCR Law responded to this review on 20 November, 2024:
Thanks for your review, Ziwang. We're pleased Carla was able to help you with your property purchase. We will pass on your feedback to the team regarding their clear communication, patience and attention to detail and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used HCR Law.
Matter Type:
Residential Conveyancing
Mike
Collected on:
This review is for a different branch.
Absolutely brilliant. HCR Law helped to get me through a very protracted house sale, and solve the various issues along the way.
A representative from HCR Law responded to this review on 18 November, 2024:
We're delighted to hear that Laura and the team were able to assist you with the sale of your house, Mike. We will be sure to pass on your positive feedback and we look forward to working with you on any future transactions.
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Matter Type:
Residential Conveyancing
Shah
Collected on:
This review is for a different branch.
I have used HCR for business acquisitions in the past and they were always fantastic, and it was an easy decision to use their residential conveyancing team for my new family home purchase. Laura (partner) was my initial point of contact who was so lovely to deal with to agree fees and talk me through the process HCR will take. Nayna; who is new to the team, conducted the majority of the work and was absolutely brilliant throughout the legal process, our sale and purchase undertook. Nayna always kept me up to date with progress, what we were waiting for and what had been completed. Nayna was extremely friendly and professional and an absolute pleasure to work with. John saw us through to exchange of contracts and completion and without his work and influence, I do not feel we would have completed on our new family home as quickly as we did. John also always kept me in the loop with progress and was such a pleasure to work with. HCR as a whole were extremely proactive and always on hand to speak to at a moments notice. I cannot commend Nayna, John and Laura enough for being so easy to get hold of. It is very rare to be able to phone for your solicitor and 9 times of out 10, be able to speak directly to them. I always felt the all had so much time for me and that was never a burden. Thank you to you all for helping my family move in to our dream home.
A representative from HCR Law responded to this review on 05 November, 2024:
We're pleased to hear that John, Laura and Nayna were able to assist with the purchase of your new family home, Shah. We will be sure to pass on your positive feedback regarding their communication and proactive approach. Thank you for taking the time to leave us this review and we look forward to working with you on any future transactions.
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Danny
Collected on:
really helpful people i needed a witness signature for doc which they happily did. very straight forward, lost star cos i couldn't find way in arbitrary i know but ... restored due to feeling guilty.
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Matter Type:
Purchase and Sale
Ryan
Collected on:
We were certainly a trying customer at times but HCR (TC) has been great. We’ve tried to purchase three properties and have sold one also within the last year and I can’t fault them!
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michelle
Collected on:
Very helpful
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Rodolfo
Collected on:
Very highly recommend,personally had very good service from the law firm
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Bruce
Collected on:
Very swift response to my email query, with a follow up telephone call.
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Although we work hard for our clients, our work in the community comes from the passion we have for making a difference. In addition to the charities supported by our own charitable foundation, our employees regularly raise money for projects and charities in the communities where they live and work. With more than 800 people across 10 locations, the impact of this care and energy is tangible.
