Verified review
This review has been left by a verified client who used GloverPriest Solicitors Limited.
Matter Type:
Residential Conveyancing
Nicolas
Collected on:
Purchase of new home
Down-sizing after 30 years at current address. Cash buyer and no chain, yet still took 5 months to complete purchase, mostly due to vendor's solicitors. Initial difficulties with uploading identity documents eventually overcome. At times I felt that your service could have been more proactive in chasing vendors responses. The initial stamp duty document did not reflect the correct rate of duty as I was delaying the sale of my existing home. I only knew about the higher rate from conversations with an estate agent. The restriction on the land registry entry did not appear in the initial checks but a solution was speedily instigated, as was a response to the failure of the estate agent to use an accessible in-box address to receive the successful completion. Thank you for this.
A representative from GloverPriest Solicitors Limited responded to this review on 21 February, 2025:
Thank you, Nicolas, for your feedback! We appreciate your patience throughout the residential conveyancing process and are glad we could resolve the issues efficiently. We acknowledge your concerns regarding proactivity and will use your comments to improve our service. Wishing you all the best in your new home!
Was this review helpful?
