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Jules
Gemma and Cerys are absolutely awesome at what they do the best in the business. I have worked with Gemma for many years and would not recommend anyone else
A representative from GloverPriest Solicitors Limited responded to this review on 21 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Poor telephone answering
Ringing brings up a machine with blah and options. Pressing following instructions simply brings up a repeat of message. Tried several times. Impossible to speak to a human being unless you have their personal direct number. Very poor interface and v impersonal service - feels more like a dysfunctional call centre than a solicitors office.
Used on suggestion of estate agent - poor advice.
Lawyer named in this review: Gemma Hales
Was this review helpful? Yes
My house selling and buyer experience
It was quite stressful and very long but Cerys, my solicitors assistant, was so helpful
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 13 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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The Best !!!!
Professional, Prompt, Reliable.
I would nit use anyone else!!!
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 08 November, 2024
Thank you for your enthusiastic feedback Margaret! We’re so pleased to be your go-to team and that Gemma, Emma and the team have earned your trust. Looking forward to being here whenever you need us!
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Excellent service
Our moving process was a long one due to different factors.
Cerys was always available, helpful and reassuring. We were always confident that she was dealing with our move efficiently and competently.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 28 October, 2024
Thank you for your kind words! We are thrilled to hear that Cerys and Gemma provided you with helpful and reassuring support throughout your moving process. Your confidence in us means a lot!
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Exceptional And Efficient From Start To Finish!
I have used the team at Glover Priest in the Market Harborough office many times over the last 8 years and will continue to! If you are looking for an efficient, professional and personable solicitor who will return your call or respond to your emails promptly then look no further! I am lucky to have found a local solicitor who always keeps in touch, tailors the service to my needs and are on a friendly, first name basis! A special thank you to Cerys who kept in regular contact with quick responses and updates, Gemma for getting me legally ready and Nooraine for her assistance at the beginning of the process! Thank you!
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 15 October, 2024
Thank you for your wonderful review, Hollie. We're delighted to hear you've had such positive experiences with our team, especially with Cerys, Gemma, and Nooraine. Your trust means a lot to us, and we look forward to continuing to support you!
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Finally, a conveyancing firm we would highly recommend!
Having bought and sold many houses, and also asked friends and family for recommendations, Gemma and the team at Glover Priest were the first firm we have found that people were glad to recommend.
I am so glad we acted on the recommendation, as the service we received from start to finish was excellent.
They acted in a timely manner, communicated clearly, kept their promises and worked hard to speed up our transaction when other firms in the chain were making it difficult.
I would particularly like to mention Cerys Joel, who acted as our point of contact, she was professional, on the ball, thorough, and it never felt like too much trouble when we asked questions.
We will definitely bring our return business to the firm, and will be recommending to others.
Thank you to the team for doing whatever they could to make a very stressful time as smooth as possible.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 30 September, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Professional, quick and efficient!
Gemma and the team helped process my house sale and purchase and made the experience really quick and always had time to provide answers to my questions. 10/10 service - would 100% recommend. Thanks!
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 10 September, 2024
Dear Emily, Thank you for your wonderful review! We're thrilled Gemma and the team provided you with quick and attentive service for your house sale and purchase. Your recommendation means a lot to us. Thank you for choosing GloverPriest Solicitors Limited.
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Practical, experienced advice, super friendly and highly recommended.
Thanks to Gemma and the team at Glover Priest for all your hard work and help. It’s been an absolute pleasure to work with you; practical, experienced expert advice, super friendly and got the job done on time. I can see why I you came highly recommended in the first instance. Keep up the great work!
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 06 September, 2024
Thank you for your generous feedback. We’re delighted to hear that Gemma and the team at Glover Priest provided practical, expert advice and friendly service throughout your conveyancing experience. Your recommendation means a great deal to us.
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Conveyancing review
The team at Glover Priest responded quickly to my questions with clear answers.
Everyone I dealt with was very friendly and eager to help me.
I would recommend this firm and certainly use again.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 27 August, 2024
Dear Paul, Thank you for taking the time to share your experience. We’re pleased to hear that Gemma responded quickly to your questions and provided clear and helpful answers. It’s great to know that you found everyone to be friendly and eager to assist you. Your recommendation is highly valued.
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Excellent Service
I have bought and sold a few houses in my life time but, this time was seamless. Excellent diligence from Gemma Hayles and her colleagues at Glover Priest.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 27 August, 2024
Thank you for your kind feedback, Paul. We’re delighted to hear that Gemma Hayles and our team at Glover Priest provided you with a seamless experience during your recent transaction. It’s our goal to ensure every process is smooth and efficient, and we’re pleased that we met your expectations.
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