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Jules
Gemma and Cerys are absolutely awesome at what they do the best in the business. I have worked with Gemma for many years and would not recommend anyone else
A representative from GloverPriest Solicitors Limited responded to this review on 21 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Very speedy completion
Gemma and Cerys were really helpful with our sale and purchase. They were able to work to a very quick deadline and enable completion well within our time frame. We're delighted to be able to move so quickly and grateful to them for their hard work enabling it to happen.
Lawyer named in this review: Gemma Hales
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Conveyancing services
POSITIVE: good telephone access with minimum waiting time for calls; always courteous and energetic response to enquiries and concerns; clear discussions and explanations.
Sometimes tricky on-line proformas for registering personal details and identities, especially installing photo IDs, and particularly some terms in this proforma.: this is partly due to slight language oddities: which suggest that the software is American.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 21 February, 2025
Thank you for your feedback, Barbara. We're glad to hear you were satisfied with Gemma's communication and support throughout your conveyancing process. We appreciate your input regarding the online forms and will take it into consideration for improvement.
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Conveyancing
Through a long and tricky process Gemma and Cerys not only kept the long chain together but kept us informed at every step of the way. They shared options with us and guided us to sensible decisions regarding covenants and more. We were in trustworthy, professional hands at every step of the way.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 06 February, 2025
Hi Belinda. Thank you so much for your kind words! We’re thrilled to hear that Gemma and Cerys provided you with such excellent support throughout a challenging process. Keeping you informed and offering clear guidance on important decisions is always our goal, and we’re so pleased it made a difference for you. Your trust in us means a lot, and we truly appreciate your feedback!
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Fantastic Team
I was recommended to use this firm of solicitors and they did not fall short. They were extremely helpful, emails answered quickly, queries resolved, there was always someone available to speak to if I phoned and they made the whole moving experience a lot easier.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 02 December, 2024
Thank you for your kind review, Janet! We're so glad we could meet your expectations and make your moving experience smoother. It's great to hear you found Gemma and our team helpful and responsive!
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Buying a flat
Gemma and associates worked for me again in buying this flat to let. Helpful and trusted people to work with again. Definitely recommend and use again.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 25 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Poor telephone answering
Ringing brings up a machine with blah and options. Pressing following instructions simply brings up a repeat of message. Tried several times. Impossible to speak to a human being unless you have their personal direct number. Very poor interface and v impersonal service - feels more like a dysfunctional call centre than a solicitors office.
Used on suggestion of estate agent - poor advice.
Lawyer named in this review: Gemma Hales
Was this review helpful? Yes
My house selling and buyer experience
It was quite stressful and very long but Cerys, my solicitors assistant, was so helpful
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 13 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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The Best !!!!
Professional, Prompt, Reliable.
I would nit use anyone else!!!
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 08 November, 2024
Thank you for your enthusiastic feedback Margaret! We’re so pleased to be your go-to team and that Gemma, Emma and the team have earned your trust. Looking forward to being here whenever you need us!
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Excellent service
Our moving process was a long one due to different factors.
Cerys was always available, helpful and reassuring. We were always confident that she was dealing with our move efficiently and competently.
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 28 October, 2024
Thank you for your kind words! We are thrilled to hear that Cerys and Gemma provided you with helpful and reassuring support throughout your moving process. Your confidence in us means a lot!
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Exceptional And Efficient From Start To Finish!
I have used the team at Glover Priest in the Market Harborough office many times over the last 8 years and will continue to! If you are looking for an efficient, professional and personable solicitor who will return your call or respond to your emails promptly then look no further! I am lucky to have found a local solicitor who always keeps in touch, tailors the service to my needs and are on a friendly, first name basis! A special thank you to Cerys who kept in regular contact with quick responses and updates, Gemma for getting me legally ready and Nooraine for her assistance at the beginning of the process! Thank you!
Lawyer named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 15 October, 2024
Thank you for your wonderful review, Hollie. We're delighted to hear you've had such positive experiences with our team, especially with Cerys, Gemma, and Nooraine. Your trust means a lot to us, and we look forward to continuing to support you!
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