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20221221115019
Maddie
Great services. Lesley was really helpful and patient. Everyone takes their time to listen and help you. Would definitely recommend
A representative from GloverPriest Solicitors Limited responded to this review on 23 March, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Purchase/ Sale Conveyance
Lesley and Musrat worked hard to provide a smooth, professional approach throughout. There were a few complications due to another member of the chain but communication was good during each step of the process. It was definitely the best choice to have a local office where face to face meetings were possible. Lesley was also available for telephone conversations which were very helpful. Can definitely recommend GloverPriest and thankyou to everyone involved.
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 23 July, 2024
Thank you for your review, Janet. We're glad Lesley and Musrat provided a smooth, professional experience and we appreciate your recommendation. Your feedback about our communication and local office is much appreciated. Best Wishes, Glover Priest Solicitors.
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A long process
Unfortunately we didn’t have the best experience selling our property and buying a new property.
We were sent many forms to complete, that weren’t even needed for the sale of our property, which made everything super stressful.
The buyer of our property hadn’t even started the searches for our properly, despite 6 weeks passing! We were both using the same solicitors, Gloverpriest and Gloverpriest didn’t even notify us that this issue was happening. You can imagine the disappointment from the people we were buying off when this all came to light.
Once our buyer instructed the solicitor, we had to support him the whole way, as he was unsure of the process! We notified Gloverpriest of this issue and they advised that he did understand.. and that they do not call people, but instead contact via email. It was all very old school, and actually more needs to be done to ensure that people feel supported and reassured about the process, especially if you are a first time buyer and unsure how the process works. Despite this, Musrat was approachable.
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 18 June, 2024
Thank you for your review. We appreciate all feedback and always aim to improve our processes.
Was this review helpful? Yes
Purchase and sale of property
I recently sold my house and purchased a bungalow using Glover Priest. Special thanks to Musrat, who kept me informed and answered my many questions during the process
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 17 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Poor communication from start to finish
What should have been a straightforward sale dragged on and on. Very frustrating at the lack of communication throughout
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 01 May, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Excellent Service
Lesley and Musrat at GloverPriest provided excellent service, communication and speed or urgency under a challenging deadline.
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 04 April, 2024
Dear Parminder, Thank you for recognizing Lesley and Musrat's excellent service at GloverPriest. We're glad they met your needs with great communication and urgency. Your feedback is much appreciated.
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Conveyance
This is the third time I have been supported by GloverPriest to sell or buy a property. The team has been really helpful and easily contactable.
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 02 April, 2024
Hi Nick. Thank you for your feedback! It's wonderful to hear that we have consistently provided you with helpful support during your property transactions. Our accessibility and assistance are valuable qualities in ensuring a smooth process. If you require assistance with any future property transactions, don't hesitate to reach out to us again.
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Conveyancing
This process went through well although there were times when I think communication could have been improved and things chased a bit more swiftly.
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 15 November, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Fantastic Service
Lesley was brilliant - she answered all of our questions - very happy thank you.
Fantastic experience
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 29 August, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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The Calm in a storm - Lesley Russell
After a rocky start with Eirandeep who I believe has now left Glover Priest Lesley Russell was outstanding and calmed us down through out prolonged sale due to circumstances out of our control
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 24 April, 2023
Thank you for your review. We appreciate the positive feedback you have given us and we would be happy to assist should you require any legal services in the future.
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Totally professional & easy to deal with
Outstanding service from start to finish. Always available and answered questions and emails quickly. Members of the business very professional and polite. Brilliant all round and would use again and recommend.
Thank you Lesley and your team.
Lawyer named in this review: Lesley Russell
A representative from GloverPriest Solicitors Limited responded to this review on 13 March, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes