Verified review
This review has been left by a verified client who used Banner Jones Solicitors.
Frank & Lesley McKenzie
Collected on:
Got it over the line
Our sale was completed in just over 3 months which we understand is quite quick but given the large number of sales trying to beat the stamp duty deadline this represents a good performance. We were happy enough conducting most of the activity on line but found the client portal frustrating as other activity did not seem to be updated onto it. Electronic communication was generally good although not all emailed questions elicited a quick response- but we accept it was a very busy period and the issues were covered in any case. Again telephone communication was generally good being able to speak to Jordan or Sophie quite easily; the information given was clear and felt appropriate. Overall a relatively painless experience,
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