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How Watermans Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Watermans on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watermans. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 0%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Watermans performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Watermans compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    841
  • Very Good

    29
  • Average

    2
  • Poor

    2
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Melissa Turnbull

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Sales and Purchases

Melissa Turnbull

December 20, 2024

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Collected on:

Commercial sale

Kathy was excellent - she guided me through the process and managed to keep me calm throughout!
I would highly recommend her to anyone in need of a good solicitor for the conveyancing work of buying or selling

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John Lee

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

John Lee

December 19, 2024

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Collected on:

非常好的買屋體驗

我們從接offer到成交只用了三星期時間,Kathy律師建議我們盡早成交,因為我們需要賣房才能買房,我們的個案有點複雜,所以律師都建議盡快處理。
Kathy在溝通和處理房子都令我們十分放心和很有交帶。
十分推薦。

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Jess and John Dillon

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Wills

Jess and John Dillon

December 18, 2024

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Collected on:

Excellent Will Service

Thank you for your time and support in getting our Wills created. Amy was very helpful and knowledgable, would certainly recommend.

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Joseph Wong

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Joseph Wong

December 17, 2024

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Collected on:

Excellent service from Watermans and Kathy Miller

I have a excellent selling property experience from Watermans.

Especially, I am writing to express my deepest gratitude for the outstanding service provided by Kathy Miller during the sale of my property. Her professionalism, patient, and expertise made the entire process not only smooth but also a pleasant experience.

Thank you once again for your exceptional service, and I will certainly recommend your services to others without hesitation.

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Hanadi and Randa

Matter Type:

Residential Conveyancing

Hanadi and Randa

December 17, 2024

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Collected on:

Mortgage

We had the pleasure of working with Evie as first-time buyers, and she was absolutely amazing throughout the entire mortgage process. From the very beginning, she was incredibly supportive, understanding, and patient. We had countless questions along the way, but Evie always took the time to explain everything clearly and thoroughly, making sure we felt confident and informed at every step.

Her responsiveness was outstanding — she was quick to answer emails, address concerns, and handle all the necessary paperwork, which made the whole process so much smoother than we could have ever expected. What could have been a stressful and overwhelming experience turned into a seamless and positive journey thanks to her professionalism and expertise.

We couldn’t recommend Evie enough, especially to other first-time buyers. Her understanding, dedication, and personal approach truly set her apart, and we’re so grateful for all her hard work in helping us secure our mortgage and move into our new home. Thank you so much, Evie!

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Leo To

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Leo To

December 16, 2024

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Collected on:

Very professional teams, especially Kathy

As a Hongkonger who has recently settled in the UK, my smooth purchase of property in Aberdeen Scotland is entirely due to their professional services. Especially thanks to Kathy’s help in answering many questions.

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Fung & Kin

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Fung & Kin

December 16, 2024

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Collected on:

Buy a new build in Edinburgh

Buy a new home in Edinburgh, We are in Hong Kong, but with Kathy's help we can successfully complete overseas property transactions.
Her professional attitude and sense of responsibility are very trustworthy!
She also has the advantage of being able to communicate in Chinese and Cantonese!
Looking forward to continuing to cooperate next time!

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Dean Wands

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Dean Wands

December 13, 2024

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Collected on:

Would go to Waterman's again for legal support

Great understanding of the property legal sector and able to help us understand what was required and when. Seamless final week in the lead up to the completion date where everything was under control.

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Nancy

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Nancy

December 12, 2024

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Collected on:

Highly recommended

Kathy Miller always provides first class services to clients. She is fluent with Mandarin and Cantonese, which makes communications so much easier for Chinese clients. Kathy is professional, friendly and approachable. I would definitely recommend her to my friends and families.

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Matthew Ho

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Matthew Ho

December 11, 2024

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Collected on:

專業準確,細緻週到

作為第一次在英國購買物業的香港人,首先感謝Kathy及其團隊的協助。在購買樓宇期間得到專業的解說,整個程序能夠順利及準時安排收到新買樓宇。

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Reviews collected from

Michelle

Michelle

December 20, 2024

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Collected on:

Michelle

I recently used watermans to help the sale of my house through the recommendation from my estate-agents.
Rebecca Ross had great communication and updated me at every turn. No issues at all.
Great experience. Would recommend.
Michelle

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Jaden

Matter Type:

Residential Conveyancing

Jaden

December 06, 2024

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Collected on:

Jaden

Shawn Wood helped us tremendously! He was efficient , kept us updated throughout the process , replied immediately and got the job done . Hassle and stress free experience . Would highly recommend Shawn . Thanks Shawn !

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Hannah

Matter Type:

Road Traffic Accident

Hannah

December 05, 2024

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Hannah

Sam was amazing from start to finish. He kept me updated throughout the full process and his advice was always spot on. I hope to never need your services again Sam, but if I do, I will be reassured that it will be handled professionally and with care! Thank you for all your help!

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Nicole

Matter Type:

Residential Conveyancing

Nicole

October 30, 2024

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Collected on:

Nicole

I used Watermans for my first flat purchase, and I couldn’t be happier with the experience. Shawn Wood was my conveyancing solicitor, and he was absolutely wonderful. From start to finish, Shawn kept to his word regarding the timeline, which was crucial for me since I was working under a strict deadline.

Shawn was not only reliable and efficient but also incredibly reassuring throughout the process. He answered all my questions with patience and clarity, making a potentially stressful experience much smoother. Thank you, Shawn, for your professionalism and support!

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Emma

Matter Type:

Road Traffic Accident

Emma

October 16, 2024

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Collected on:

Emma

Absolutely fantastic from start to finish. My case was transferred to Johnny and his team who have been a pleasure to deal with! Have made the whole process so easy and stress free as a first timer! Would recommend the Watermans company to anyone who was looking. Top class service⭐️

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Watermans are accredited by

accreditation

About this branch

Description

Watermans are not your typical law firm. We aren’t stuck in our ways, and we speak your language. By offering straightforward legal advice, we make the legal process as clear and stress-free as possible for you. Our team are experts in their fields of Personal Injury and Wills and Succession Planning. Our Property Sale and Conveyancing teams are also on hand to fulfil all your estate agency and conveyancing needs. We get the job done as efficiently as possible, so that you can concentrate on moving forward with your life. To speak to our team in Glasgow, contact us on 0141 430 7055, or our Edinburgh office on 0131 555 7055. Straightforward Legal Advice. It should be that simple.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
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