Claims Handler at Watermans

Watermans

Sam Donaldson

Claims Handler

Sam worked in fraudulent financial crime investigations for 3 years after finishing school, and then changed his career and moved into the insurance industry. Sam worked in a claim handlers’ role for almost 4 years handling claims as both the pursuer and defender before starting his role with Watermans. Sam joined Watermans in February 2020 to handle claims as the pursuer. “I enjoy acting as the pursuer to claim what the clients are rightfully entitled to and to ensure that the best compensation is provided.”

5-10 Dock Place, EH6 6LU

Practice Areas

Dispute Resolution

4.9/5 12 Client Reviews 12
  • Dispute Resolution 100%

Sam Donaldson

0131 555 7055 samdonaldson@watermans.co.uk Website Book an appointment
12 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    11
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Michael
Michael Added 2 years ago Report to admin
Watermans
Collected whilst working at Watermans
May 20, 2022 20220520124350

Accident claim.

5

The service received was excellent, especially when much of the process was carried out over Covid lockdown periods. The claims handler, Sam Donaldson was very good, keeping me up to date with the claim through regular contact and who ensured that I received a good response to the claim.

Lawyer named in this review: Sam Donaldson

A representative from Watermans responded to this review on 04 July, 2022

Thank you so much for taking the time to leave a review for Sam! We are delighted to hear that he was able to assist you, especially throughout lockdown, to achieve your result.

Was this review helpful? Yes

Reviews collected on

Hannah
Hannah Added 2 weeks ago Report to admin
Watermans
Collected whilst working at Watermans
December 05, 2024
Collected on
20241205074317

Hannah

5

Sam was amazing from start to finish. He kept me updated throughout the full process and his advice was always spot on. I hope to never need your services again Sam, but if I do, I will be reassured that it will be handled professionally and with care! Thank you for all your help!

Lawyer named in this review: Sam Donaldson

A representative from Watermans responded to this review on 06 December, 2024

Thank you for leaving a review for Sam, we are pleased to hear about your positive experience! We are glad that Sam was able to provide you with the best advice to achieve your outcome, and wish you all the best going forward.

Was this review helpful? Yes

Michelle
Michelle Added 2 months ago Report to admin
Watermans
Collected whilst working at Watermans
September 27, 2024
Collected on
20240927072645

Michelle

5

Sam was my claim handler and I found him to be professional, at all times with great communication skills. Am absolute credit to this solicitors. Delighted with his work in handling my claim.

Lawyer named in this review: Sam Donaldson

A representative from Watermans responded to this review on 30 September, 2024

Thank you for taking the time to leave a review for Sam. We appreciate the positive feedback, and will be passing on your kind words to Sam!

Was this review helpful? Yes

Jacqueline
Jacqueline Added 9 months ago Report to admin
Watermans
Collected whilst working at Watermans
February 29, 2024
Collected on
20240229225131

Jacqueline

5

Watermans have been fantastic to deal with. Sam has been so helpful and has kept me up to date with the whole process of my accident claim. Would recommend using Watermans.

Lawyer named in this review: Sam Donaldson

A representative from Watermans responded to this review on 01 March, 2024

Thanks for leaving a positive review for Sam!

Was this review helpful? Yes

Christian
Christian Added 1 year ago Report to admin
Watermans
Collected whilst working at Watermans
July 01, 2023
Collected on
20230701150758

Christian

5

Sam Donaldson - Claims Handler Watermans
I received a first class service from Sam at all times. Sam was extremely professional, efficient, helpful and thorough in his work for Watermans, at every stage of the process. He explained the process very clearly to me and kept me updated regularly by email and telephone. I found Sam to be polite and friendly and his advice was invaluable. I am extremely happy with the service I have received from Watermans and very grateful particularly to Sam for all his hard work and perseverance. I would definitely recommend using Watermans, as a professional solicitors and am delighted with the commitment and effort Sam put into my case. Top marks all round! Thank you.

Lawyer named in this review: Sam Donaldson

A representative from Watermans responded to this review on 03 July, 2023

Thank you for the feedback. We are glad to hear that your experience was so positive, and will be passing along your kind words to Sam!

Was this review helpful? Yes

Amy
Amy Added 1 year ago Report to admin
Watermans
Collected whilst working at Watermans
February 09, 2023
Collected on
20230209231955

Amy

5

Sam Donaldson my claim handler was excellent he took care of everything it was such an easy process, great friendly service

Lawyer named in this review: Sam Donaldson

A representative from Watermans responded to this review on 17 February, 2023

Thanks for leaving a review, Amy! We are glad to hear that Sam was able to help you - we will be passing along your kind words.

Was this review helpful? Yes

More Reviews

About Sam Donaldson

Sam worked in fraudulent financial crime investigations for 3 years after finishing school, and then changed his career and moved into the insurance industry. Sam worked in a claim handlers’ role for almost 4 years handling claims as both the pursuer and defender before starting his role with Watermans. Sam joined Watermans in February 2020 to handle claims as the pursuer. “I enjoy acting as the pursuer to claim what the clients are rightfully entitled to and to ensure that the best compensation is provided.”

Languages Spoken: English

Contact Sam Donaldson

Address

Watermans

5-10 Dock Place

EH6 6LU



Phone 0131 555 7055

Website

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WORK EXPERIENCE

Title

Name

Duration

Claims Handler

Watermans Solicitors Limited

?-present