Frettens LLP

01202 280475

We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...

Also known as - Frettens Solicitors

Address
The Saxon Centre
11 The Saxon Centre
Bargates
Dorset
BH23 1PZ
01202 280475
www.frettens.co.uk

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Accreditations

Other locations

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Available lawyers at Frettens LLP

Heather Varley

4.8 out of 5

(104)

Wills & Tax Associate

Julie Frampton

4.9 out of 5

(91)

Wills & Tax Executive

Chris Dobbs

Clare Hallett

Rhiannon Stevinson

Wills & Tax Legal Executive

James Hammersley

Laura Mabin

Conveyancing Associate

Shelley Dancer

5.0 out of 5

(52)

Conveyancing Paralegal

Cheryl Phimster

4.9 out of 5

(43)

Conveyancing Executive

Simone Bayly

4.9 out of 5

(40)

Conveyancing Paralegal

Tahnee Turtle

4.8 out of 5

(40)

Conveyancing Paralegal

Jade Baker

4.9 out of 5

(33)

Conveyancing Paralegal

Natalie Neil

4.8 out of 5

(21)

Conveyancing Associate

Kym Gaisford

Karen Edwards

Oonagh McKinney

Andrew Stynes

Anna Curtis

Hannah Martin

Jason Grimster

Chartered Legal Executive

Matthew Fretten

Nathan Andrews

Michelle Kemp

Zoe Watson

Arya Koohgilani

Francesca Dixon

Kate Fretten

Patsy Whitford

Hem Gujadhur

Justine Mears

Lauren Mainzinger

Conveyancing Administrator

Olivia Masurier

Paul Longland

Teresa Maskall

Conveyancing Administrator

Anthony Eaton

Bethany Pinner

Hannah Peasland

Corporate & Commercial Legal Secretary

James Privett

Katelyn Webster

Antoinette Ogungbe

Charlie Bennett

Dominic Holmes

Graduate Legal Assistant

Malcolm Niekirk

Nicola Fisher

Rachel Lam

Regan Cooke

Graduate Legal Assistant

Rhys Saidi

0.0 out of 5

(0)

Graduate Legal Assistant

Sarah Stout

Tayla Carlsson

Junior Wills & Tax Paralegal

How Frettens LLP Compares

Value for money

This firm - 93%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 5%

About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 8

53rd / 4561

Company & Commercial

1st / 33

11th / 4348

Housing & Property

1st / 5

246th / 4234

Family Law

1st / 34

7th / 3842

Wills, Trusts & Probate

1st / 6

166th / 3495

Commercial Property

1st / 32

23rd / 3302

Employment

1st / 28

4th / 3088

Money & Tax

1st / 8

8th / 1841

IT & Intellectual Property

1st / 16

9th / 1056

Dispute Resolution

1st / 12

3rd / 1036

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1515
Very Good

168
Average

11
Poor

13
Awful

22

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Purchase and Sale

Sarah Louise

April 02, 2025

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Collected on:

Property Purchase

The Frettens Team provided an absolute first class service for my recent property purchase. Clear communication, never needing to chase them on what is happening. They worked hard to ensure they got the purchase done in an efficient manner as quickly as possible.
I can't recommend them highly enough

Lawyer named in this review:
Clare Hallett

Clare Hallett

A representative from Frettens LLP responded to this review on 03 April, 2025:

Thank you for leaving us a review Sarah, we appreciate all the feedback . We will be sure to pass your kind words onto Clare and her team :)

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Mary Elizabeth

April 01, 2025

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Collected on:

Excellent service, thank you

Excellent experience, clear explanations, professional service. I would recommend and use again. Thank you.

Lawyer named in this review:
Jade Baker

Jade Baker

A representative from Frettens LLP responded to this review on 01 April, 2025:

Thank you for leaving us a 5-star review Mary. We appreciate all the feedback. Your kind words have been passed on to Jade and the team :)

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Chloë

April 01, 2025

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Collected on:

Excellent all round

Could not be more pleased with the service we received from Cheryl for our house move, she kept us updated every step of the way and honestly made it feel like a breeze! I would also like to thank Natalie for being responsive when covering annual leave. It was outstanding service and we would definitely recommend Cheryl/Frettens.

Lawyers named in this review:
Natalie Neil Cheryl Phimster

Natalie Neil

Cheryl Phimster

A representative from Frettens LLP responded to this review on 01 April, 2025:

We appreciate the kind words Chloë and have passed them onto the team. We are always pleased to hear Natalie and Cheryl made the process smooth. We hope you are settling into your new home well and look forward to working with you again in the future :)

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

March 31, 2025

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Collected on:

Professional

Sensible advice, clear and practical

Lawyer named in this review:
Rhiannon Stevinson

Rhiannon Stevinson

A representative from Frettens LLP responded to this review on 01 April, 2025:

Thank you for the feedback, your review has been passed onto Rhiannon.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

John

March 31, 2025

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Collected on:

Smooth Process

Easy to understand

Lawyer named in this review:
James Hammersley

James Hammersley

A representative from Frettens LLP responded to this review on 01 April, 2025:

Thank you for the 5-star review John, we appreciate the feedback. We will be sure to pass your review onto James and team :)

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

March 31, 2025

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Collected on:

Was kept fully aware

Knowledgeable

Lawyer named in this review:
Julie Frampton

Julie Frampton

A representative from Frettens LLP responded to this review on 01 April, 2025:

We are always pleased to hear that your experience with us was knowledgeable and that you were kept fully aware throughout the process :)

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

March 31, 2025

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Collected on:

Great legal knowledge

I am very happy with the way Heather Varley helped me 100/100

Lawyer named in this review:
Heather Varley

Heather Varley

A representative from Frettens LLP responded to this review on 01 April, 2025:

We are always pleased to hear that you were pleased with Heather's help in writing a new will. We have passed your feedback onto Heather and the team :)

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

March 31, 2025

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Collected on:

Would use again

Fixed fees, straightforward sensible advice.

Lawyer named in this review:
Heather Varley

Heather Varley

A representative from Frettens LLP responded to this review on 01 April, 2025:

Thank you for your feedback :)

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

June

March 31, 2025

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Collected on:

Friendly

Would recommend

Lawyer named in this review:
Rhiannon Stevinson

Rhiannon Stevinson

A representative from Frettens LLP responded to this review on 01 April, 2025:

Thank you June we appreciate all the feedback and have passed your feedback onto Rhiannon :)

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Family Law

Verified review

Matter Type:

Lasting power of attorney

Ian

March 31, 2025

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Collected on:

Happy with all

Great Legal Knowledge

Lawyer named in this review:
Julie Frampton

Julie Frampton

A representative from Frettens LLP responded to this review on 01 April, 2025:

Thank you for the 5-star review Ian, we appreciate the feedback. We are always pleased to hear that you were kept fully aware throughout the drafting of your LPA's :)

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Reviews collected from

James

March 26, 2025

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Collected on:

James

Shelley from Frettens was professional and easy to work with throughout the process. However, it’s important to be aware that if your sale or purchase falls through—even at the last minute—they will still charge 75% of their fee.

I was disappointed when our initial sale collapsed just before the exchange of contracts, but it was even more of a shock to find we were still liable for a substantial fee, plus full fee was charged for the second sale. Just a word of warning: make sure you read the small print in their terms and conditions carefully.

A representative from Frettens LLP responded to this review on 27 March, 2025:

Dear James Thank you for your feedback. It is good to hear you were happy with the service from Shelley and thank you for your positive feedback offline throughout what was a lengthy process. Regarding your abortive fees, it is misleading to suggest that our fee is ‘hidden in the small print’. We made it clear that we do not operate on a ‘no sale no fee’ basis, both when you instructed us and when your first buyer pulled out at the end of last year. We even agreed to defer the payment of those fees, at your request, until your sale and purchase was completed and offered a reduction on your subsequent fee. You went ahead based on those fees, then requested a further reduction upon exchange of contracts three months or more later. Abortive fees are extremely commonplace in conveyancing. Shelley had completed weeks of work getting you to point of exchange, only for your buyer to withdraw at the last moment. She then had to carry out that work all over again with a new buyer. This is frustrating for all parties involved at an emotional time. We wish you all the best in your new home.

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Tania

March 26, 2025

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Collected on:

Tania

Be cautious when using this conveyancing law firm and ensure you read the terms and conditions thoroughly. If a sale or purchase falls through at the last minute, they will charge 75% of their fee for any abortive transaction and 100% on any subsequent sale or purchase.

In contrast, my experience with Dixon Stewart has been far more reasonable. I’ve used them for previous sales and purchases, and in situations where transactions have fallen through, they have not imposed unexpected or excessive charges.

Based on my experience, I would recommend Dixon Stewart for a more transparent and fair conveyancing service.

A representative from Frettens LLP responded to this review on 27 March, 2025:

Thank you for your feedback. It is good to hear you were happy with the service from Shelley and thank you for your positive feedback offline throughout what was a lengthy process. Regarding your abortive fees, it is misleading to suggest that our fee is ‘hidden in the small print’. We made it clear that we do not operate on a ‘no sale no fee’ basis, both when you instructed us and when your first buyer pulled out at the end of last year. We even agreed to defer the payment of those fees, at your request, until your sale and purchase was completed and offered a reduction on your subsequent fee. You went ahead based on those fees, then requested a further reduction upon exchange of contracts three months or more later. Abortive fees are extremely commonplace in conveyancing. Shelley had completed weeks of work getting you to point of exchange, only for your buyer to withdraw at the last moment. She then had to carry out that work all over again with a new buyer. This is frustrating for all parties involved at an emotional time. We wish you all the best in your new home.

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Housing & Property

Matter Type:

Residential Conveyancing

Shaun

February 28, 2025

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Shaun

I recently sold and purchased a property and instructed Frettens as my conveyencers.
My experience was seamless, fast and friendly from start to finish.

Natalie, Jade and the team were super helpful and put up with my often silly questions and were always happy to explain things to us.

I would highly reccomend Frettens Christchurch, after using a condesending/rude solicitor in the past Frettens was a breath of fresh air.

Lawyers named in this review:
Natalie Neil Jade Baker

Natalie Neil

Jade Baker

A representative from Frettens LLP responded to this review on 04 March, 2025:

Thank you for leaving us a review Shaun we appreciate all the feedback. We are pleased to hear the Natalie and Jade were able to assist you with the sale of your property. Your kind words have been passed onto the team and we look forward to working closely with you again soon :)

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Housing & Property

Matter Type:

Residential Conveyancing

Jackie

February 20, 2025

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Jackie

A great job done. It wasn't easy but my solicitor, Laura Mabin and her colleagues were kind, courteous and always willing to help. Laura did a great job and I would recommend her to anyone. Thank you Laura

Lawyer named in this review:
Laura Mabin

Laura Mabin

A representative from Frettens LLP responded to this review on 21 February, 2025:

Thank you for leaving Laura a 5-star review Jackie, we appreciate the kind words. We are always pleased to hear that Laura was able to assist you with moving home and we hope you are settling in nicely. Your kind words have been passed onto the team and we are looking forward to working closely with you again in the future :)

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Company & Commercial

Matter Type:

Sales and Purchases

Mandy

January 21, 2025

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Mandy

Excellent service and very thorough taking a lot of stress out of the sale of my company

Lawyer named in this review:
Karen Edwards

Karen Edwards

A representative from Frettens LLP responded to this review on 22 January, 2025:

Thank you for leaving us such a positive review Mandy, we appreciate all the feedback. We are pleased to hear that Karen was able to assist you with the sale of your company. We look forward to working with you closely again in the future and will be sure to pass your kind words onto the team :)

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Frettens LLP are accredited by

About this branch

Description

Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.

Regulated by

Legal services

Personal areas of law

Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Change of name
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
Wills, Trusts & Probate
- Disputed Probate
- Disputed Wills
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
IT & Intellectual Property
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs

Book an appointment

Request a callback

Book an appointment

Frettens LLP

Accreditations

Other locations

Available lawyers at Frettens LLP

How Frettens LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Property Purchase

Excellent service, thank you

Excellent all round

Professional

Smooth Process

Was kept fully aware

Great legal knowledge

Would use again

Friendly

Happy with all

Reviews collected from

James

Tania

Shaun

Jackie

Mandy

Frettens LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter