01202 280475
We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...
Also known as - Frettens Solicitors
Frettens LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Purchase and Sale
Sarah Louise
Collected on:
The Frettens Team provided an absolute first class service for my recent property purchase. Clear communication, never needing to chase them on what is happening. They worked hard to ensure they got the purchase done in an efficient manner as quickly as possible.
I can't recommend them highly enough
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Mary Elizabeth
Collected on:
Excellent experience, clear explanations, professional service. I would recommend and use again. Thank you.
A representative from Frettens LLP responded to this review on 01 April, 2025:
Thank you for leaving us a 5-star review Mary. We appreciate all the feedback. Your kind words have been passed on to Jade and the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Chloë
Collected on:
Could not be more pleased with the service we received from Cheryl for our house move, she kept us updated every step of the way and honestly made it feel like a breeze! I would also like to thank Natalie for being responsive when covering annual leave. It was outstanding service and we would definitely recommend Cheryl/Frettens.
A representative from Frettens LLP responded to this review on 01 April, 2025:
We appreciate the kind words Chloë and have passed them onto the team. We are always pleased to hear Natalie and Cheryl made the process smooth. We hope you are settling into your new home well and look forward to working with you again in the future :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Sensible advice, clear and practical
A representative from Frettens LLP responded to this review on 01 April, 2025:
Thank you for the feedback, your review has been passed onto Rhiannon.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
John
Collected on:
Easy to understand
A representative from Frettens LLP responded to this review on 01 April, 2025:
Thank you for the 5-star review John, we appreciate the feedback. We will be sure to pass your review onto James and team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Knowledgeable
A representative from Frettens LLP responded to this review on 01 April, 2025:
We are always pleased to hear that your experience with us was knowledgeable and that you were kept fully aware throughout the process :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
I am very happy with the way Heather Varley helped me 100/100
A representative from Frettens LLP responded to this review on 01 April, 2025:
We are always pleased to hear that you were pleased with Heather's help in writing a new will. We have passed your feedback onto Heather and the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Fixed fees, straightforward sensible advice.
A representative from Frettens LLP responded to this review on 01 April, 2025:
Thank you for your feedback :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
June
Collected on:
Would recommend
A representative from Frettens LLP responded to this review on 01 April, 2025:
Thank you June we appreciate all the feedback and have passed your feedback onto Rhiannon :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Lasting power of attorney
Ian
Collected on:
Great Legal Knowledge
A representative from Frettens LLP responded to this review on 01 April, 2025:
Thank you for the 5-star review Ian, we appreciate the feedback. We are always pleased to hear that you were kept fully aware throughout the drafting of your LPA's :)
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James
Collected on:
Shelley from Frettens was professional and easy to work with throughout the process. However, it’s important to be aware that if your sale or purchase falls through—even at the last minute—they will still charge 75% of their fee.
I was disappointed when our initial sale collapsed just before the exchange of contracts, but it was even more of a shock to find we were still liable for a substantial fee, plus full fee was charged for the second sale. Just a word of warning: make sure you read the small print in their terms and conditions carefully.
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Tania
Collected on:
Be cautious when using this conveyancing law firm and ensure you read the terms and conditions thoroughly. If a sale or purchase falls through at the last minute, they will charge 75% of their fee for any abortive transaction and 100% on any subsequent sale or purchase.
In contrast, my experience with Dixon Stewart has been far more reasonable. I’ve used them for previous sales and purchases, and in situations where transactions have fallen through, they have not imposed unexpected or excessive charges.
Based on my experience, I would recommend Dixon Stewart for a more transparent and fair conveyancing service.
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Matter Type:
Residential Conveyancing
Shaun
Collected on:
I recently sold and purchased a property and instructed Frettens as my conveyencers.
My experience was seamless, fast and friendly from start to finish.
Natalie, Jade and the team were super helpful and put up with my often silly questions and were always happy to explain things to us.
I would highly reccomend Frettens Christchurch, after using a condesending/rude solicitor in the past Frettens was a breath of fresh air.
A representative from Frettens LLP responded to this review on 04 March, 2025:
Thank you for leaving us a review Shaun we appreciate all the feedback. We are pleased to hear the Natalie and Jade were able to assist you with the sale of your property. Your kind words have been passed onto the team and we look forward to working closely with you again soon :)
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Matter Type:
Residential Conveyancing
Jackie
Collected on:
A great job done. It wasn't easy but my solicitor, Laura Mabin and her colleagues were kind, courteous and always willing to help. Laura did a great job and I would recommend her to anyone. Thank you Laura
A representative from Frettens LLP responded to this review on 21 February, 2025:
Thank you for leaving Laura a 5-star review Jackie, we appreciate the kind words. We are always pleased to hear that Laura was able to assist you with moving home and we hope you are settling in nicely. Your kind words have been passed onto the team and we are looking forward to working closely with you again in the future :)
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Matter Type:
Sales and Purchases
Mandy
Collected on:
Excellent service and very thorough taking a lot of stress out of the sale of my company
A representative from Frettens LLP responded to this review on 22 January, 2025:
Thank you for leaving us such a positive review Mandy, we appreciate all the feedback. We are pleased to hear that Karen was able to assist you with the sale of your company. We look forward to working with you closely again in the future and will be sure to pass your kind words onto the team :)
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Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.
