Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Professional
Sensible advice, clear and practical
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Frettens LLP
01202 280475
We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...
Also known as - Frettens Solicitors
- Address
- BH24 1DN
- 01202 280475
- www.frettens.co.uk
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Other locations
Other locations
Frettens LLP
have 1 other location
Available lawyers at Frettens LLP
How Frettens LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
John
Collected on:
Smooth Process
Easy to understand
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Was kept fully aware
Knowledgeable
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Great legal knowledge
I am very happy with the way Heather Varley helped me 100/100
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Would use again
Fixed fees, straightforward sensible advice.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
June
Collected on:
Friendly
Would recommend
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Lasting power of attorney
Ian
Collected on:
Happy with all
Great Legal Knowledge
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Professional
Sensible advice
Was this review helpful?
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Maureen
Collected on:
Will
I found everybody very friendly & professional. My Solicitor was very helpful with all the questions we asked, I would definitely use them again.
A representative from Frettens LLP responded to this review on 17 March, 2025:
Thank you for leaving us a review Maureen, we appreciate all the feedback. We are pleased to hear that Chloe was able to assist you with the writing of your Will. Your kind words have been passed onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Angela
Collected on:
House purchase
Charlotte helped me every step of the way. Being a first time buyer I was not familiar with the process and Charlotte explained everything and answered all of my questions in a way that was easy to understand.
A representative from Frettens LLP responded to this review on 17 March, 2025:
Thank you for leaving us a review Angela, we appreciate all the feedback. We hope you are settling into your first home well and look forward to working with you again soon. Your kind words have been passed onto Charlotte and team :)
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Reviews collected from
Matter Type:
Lease Extensions
harjeet
Collected on:
harjeet
I cannot recommend Kerry Martin ant Frettens enough. She dealt with a lease extension for me and was also on hand to help me sort out some issues with my remortgage. She was prompt and efficient and kept me informed every step of the way.
A representative from Frettens LLP responded to this review on 12 March, 2025:
Thank you for the feedback Harjeet. We are pleased to hear that Kerry was able to assist you with extending your lease and that you found the service prompt :)
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Matter Type:
Residential Conveyancing
Lily
Collected on:
Lily
Can't recommend Frettens highly enough. Charlotte and Edward were fantastic.
A representative from Frettens LLP responded to this review on 03 December, 2024:
Thank you for leaving us a review Lily, we appreciate the recommendation. We look forward to working with you again in the future and hope you're settling into your new home nicely. Your kind words have been passed onto Edward and Charlotte, thanks again :)
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Matter Type:
Residential Conveyancing
Mike
Collected on:
Mike
First class conveyancing as always from Michelle and her team 👍
A representative from Frettens LLP responded to this review on 21 November, 2024:
Thank you for leaving us a 5-star review Mike, we are always pleased to receive positive feedback. We hope you enjoy your new home and will be sure to pass your kind words onto Michelle and team :)
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Matter Type:
Residential Conveyancing
Ana
Collected on:
Ana
We recently had the pleasure of working
with Charlotte Pottinger during the purchase of our first property, and we couldn't be more satisfied with the experience. From the very beginning, she demonstrated professionalism, knowledge, and a genuine commitment to helping us navigate the complexities of the property buying process.
Charlotte was always available to answer my questions, no matter how trivial they seemed. She took the time to explain each step clearly, which made the entire process feel much less daunting. Her attention to detail ensured that all legal aspects were handled efficiently and accurately, giving us peace of mind throughout the transaction.
What stood out the most was her proactive approach. She anticipated potential issues and addressed them before they became problems. This level of service is rare and truly appreciated.
I would highly recommend Charlotte Pottinger to anyone looking for reliable and knowledgeable legal assistance in property transactions. She helped us to purchase the property in 8 weeks.
Thank you for making our property purchase a smooth and successful experience!
Ana-Maria & Cristian
A representative from Frettens LLP responded to this review on 11 November, 2024:
Thank you for your review Ana, we appreciate all the positive feedback. We hope you enjoy your new home and look forward to working with you again in the future. Your kind words have been passed onto Charlotte :)
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Matter Type:
Residential Conveyancing
Shaun
Collected on:
Shaun
Very professional, fairly priced and went above and beyond.
A representative from Frettens LLP responded to this review on 08 November, 2024:
Thank you for leaving us a review Shaun, we appreciate all the feedback. Your review has been passed onto the team and we hope you enjoy your new home :)
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Frettens LLP are accredited by
About this branch
Description
Frettens was founded in 1978 by Ian Fretten as a sole practitioner in Christchurch, dealing with residential property, wills, probate and trusts. As a firm, we grew steadily over the years, providing additional commercial services and expanding to Ringwood. Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.
Regulated by
Legal services
Personal areas of law
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Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Change of name
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Wills
- Probate
- Trusts
- Wills
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
-
IT & Intellectual Property
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs