Frettens LLP

01202 280475

We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...

Also known as - Frettens Solicitors

Address
2 Christchurch Road
Bournemouth
Dorset
BH24 1DN
01202 280475
www.frettens.co.uk

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Accreditations

Other locations

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Available lawyers at Frettens LLP

Lee Young

Lauren Smallwood

Julia Gaunt

Phoebe Gamble

Conveyancing Paralegal

Michelle Petersen

Chloe Hayter

Wills & Tax Paralegal

Hannah Faith

4.9 out of 5

(26)

Leasehold Property Executive

Charlotte Pottinger

4.8 out of 5

(25)

Conveyancing Executive

Michelle Hayter

Niki Adkins

Partner & Leasehold Specialist

Olivia Parkinson

5.0 out of 5

(18)

Dispute Resolution Solicitor

Ben Cobb

Edward Carter

Richard Ramshaw

Zoe Burcombe

Kerry Martin

Leasehold Property Executive

Simon Immins

Sarah Heath

Kerri Hunter

Anne Spicer

Commercial Property Paralegal

Lucie Luther

5.0 out of 5

(1)

Leasehold Property Assistant

Michelle Allen

5.0 out of 5

(1)

Leasehold Property Assistant

Rupert Knell

Andrea Moreanu

Dispute Resolution Legal Secretary

Harvey Paveley

Jack Phillips

Sophie Wilson

Residential Conveyancing Assistant

Zoe Burns

0.0 out of 5

(0)

Commercial Property Admin Assistant

How Frettens LLP Compares

Value for money

This firm - 93%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 3%

About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 5

46th / 4644

Company & Commercial

1st / 24

23rd / 4409

Housing & Property

1st / 5

246th / 4270

Family Law

1st / 24

6th / 3860

Wills, Trusts & Probate

1st / 6

112th / 3528

Commercial Property

1st / 20

11th / 3340

Employment

1st / 17

2nd / 3125

Money & Tax

1st / 16

3rd / 1853

IT & Intellectual Property

1st / 8

10th / 1061

Dispute Resolution

1st / 9

2nd / 1036

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1389
Very Good

157
Average

9
Poor

10
Awful

22

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Sally

December 12, 2024

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Collected on:

Excellent service

The team at Frettons were really efficient and kept us updated when issues arose. Phoebe was our main contact and we would thoroughly recommend her

Lawyer named in this review:
Phoebe Gamble

Phoebe Gamble

A representative from Frettens LLP responded to this review on 13 December, 2024:

Thank you for leaving Phoebe such a lovely review Sally. We are always pleased to hear that our service met your high standards. We look forward to working with you again in the future and have passed your review onto Phoebe :)

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

December 12, 2024

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Collected on:

Sensible Advice

Professional and efficient.

Lawyer named in this review:
Lee Young

Lee Young

A representative from Frettens LLP responded to this review on 13 December, 2024:

Thank you for leaving us a review. We appreciate all the positive feedback and will be sure to pass your kind words to Lee :)

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Timothy

December 10, 2024

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Collected on:

The worst solicitors ever

Will drag out any case for as long as possible, not listen to you and gas light you, the heart of narcissism, absolutely appalling representation, don’t be fooled by the nice face and smile they will take it to the cleaners for as long as they can.

Lawyer named in this review:
Simon Immins

Simon Immins

A representative from Frettens LLP responded to this review on 12 December, 2024:

Timothy. In response to your review: As you are well aware, your case became more complex as it progressed, as is unfortunately often the way with this type of family proceeding. The escalating factors were all beyond the control of your solicitor. You were kept up to date with cost increases and estimates throughout the case and agreed at each stage. We appreciate you were unhappy with the outcome of your case and understand your frustration. However, you did not raise any concern about the advice or service you were receiving at any stage throughout the lengthy proceedings. The first notification we had that you were displeased with the service you received was over a year after we had acted for you, in response to an email from our accounts department. As per your recent correspondence with us, our complaints partner has thoroughly reviewed your file and found no grounds for complaint.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

December 10, 2024

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Collected on:

Would Use Again

Friendly and approachable

Lawyer named in this review:
Rhiannon Stevinson

Rhiannon Stevinson

A representative from Frettens LLP responded to this review on 10 December, 2024:

Thank you for leaving us a review, we appreciate all the feedback. We are pleased to hear you found us friendly and approachable. We look forward to working with you again in the future and will be sure to pass your kind words onto Rhiannon and team :)

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Emily

December 07, 2024

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Collected on:

Helpful and timely service

Charlotte was helpful and approachable. Charlotte was timely in her response to us when we had questions or enquiries around the process. Would recommend and use again.

Lawyer named in this review:
Charlotte Pottinger

Charlotte Pottinger

A representative from Frettens LLP responded to this review on 09 December, 2024:

Thank you for leaving us such a glowing review Emily. We are always pleased to hear that you found us helpful and approachable. We hope you are settling into your new house well and will be sure to pass your kind words onto Charlotte :)

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Andrew Victor

November 27, 2024

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Collected on:

Probate application

Chloe and Lauren dealt with this application as quickly as they could and with good communication. This is the second time we have used Chloe and will continue to recommend Frettons for their great service

Lawyers named in this review:
Lauren Smallwood Chloe Hayter

Lauren Smallwood

Chloe Hayter

A representative from Frettens LLP responded to this review on 27 November, 2024:

Thank you for your review Andrew, we are always pleased to hear our service has met your high standards. We will be sure to send your kind words over to Chloe and Lauren :)

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Carole Elizabeth

November 23, 2024

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Collected on:

House sale / purchase

I can’t fault the service received from Frettons they were very helpful throughout and patient with us and our lack of IT savvy for which I was very grateful

Lawyers named in this review:
Charlotte Pottinger Edward Carter

Charlotte Pottinger

Edward Carter

A representative from Frettens LLP responded to this review on 25 November, 2024:

Thank you for your review Carole. We hope you are settling into your new home nicely and we look forward to working with you again soon :)

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Richard

November 23, 2024

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Collected on:

House Sale - Ringwood.

With one week between exchange of contracts and completion; I would have to tick the "All" button (if the were one).

Lawyer named in this review:
Julia Gaunt

Julia Gaunt

A representative from Frettens LLP responded to this review on 25 November, 2024:

We appreciate all the positive feedback Richard, thank you for being so kind. We are always pleased to hear that our services met your standards. We will be sure to pass your kind words onto Julia and we look forward to working closely with you again in the future :)

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Housing & Property

Verified review

Matter Type:

Lease Extensions

Mel

November 16, 2024

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Collected on:

Can’t complain

Good communication, checked in regularly and was extremely patient when dealing with people in dispute

Lawyer named in this review:
Hannah Faith

Hannah Faith

A representative from Frettens LLP responded to this review on 18 November, 2024:

Thank you for your review Mel, we appreciate all the feedback. Your kind words have been passed on to Hannah and we look forward to working with you again in the future :)

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Company & Commercial

Verified review

Matter Type:

Commercial Litigation Matters

Linda

November 13, 2024

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Collected on:

Rupert knell boundary dispute

Excellent in every way, Rupert was helpful & respectful in this complaint. Always replied quickly to any communication. Frettens a firm I would not hesitate to use again or recommend to others.

Lawyer named in this review:
Rupert Knell

Rupert Knell

A representative from Frettens LLP responded to this review on 13 November, 2024:

Thank you for leaving us a review Linda. We appreciate all the positive feedback and have passed your kind words onto Rupert and team :)

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Lily

November 30, 2024

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Collected on:

Lily

Can't recommend Frettens highly enough. Charlotte and Edward were fantastic.

Lawyers named in this review:
Charlotte Pottinger Edward Carter

Charlotte Pottinger

Edward Carter

A representative from Frettens LLP responded to this review on 03 December, 2024:

Thank you for leaving us a review Lily, we appreciate the recommendation. We look forward to working with you again in the future and hope you're settling into your new home nicely. Your kind words have been passed onto Edward and Charlotte, thanks again :)

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Housing & Property

Matter Type:

Residential Conveyancing

Mike

November 20, 2024

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Collected on:

Mike

First class conveyancing as always from Michelle and her team 👍

Lawyer named in this review:
Michelle Petersen

Michelle Petersen

A representative from Frettens LLP responded to this review on 21 November, 2024:

Thank you for leaving us a 5-star review Mike, we are always pleased to receive positive feedback. We hope you enjoy your new home and will be sure to pass your kind words onto Michelle and team :)

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Housing & Property

Matter Type:

Residential Conveyancing

Ana

November 09, 2024

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Collected on:

Ana

We recently had the pleasure of working
with Charlotte Pottinger during the purchase of our first property, and we couldn't be more satisfied with the experience. From the very beginning, she demonstrated professionalism, knowledge, and a genuine commitment to helping us navigate the complexities of the property buying process.

Charlotte was always available to answer my questions, no matter how trivial they seemed. She took the time to explain each step clearly, which made the entire process feel much less daunting. Her attention to detail ensured that all legal aspects were handled efficiently and accurately, giving us peace of mind throughout the transaction.

What stood out the most was her proactive approach. She anticipated potential issues and addressed them before they became problems. This level of service is rare and truly appreciated.

I would highly recommend Charlotte Pottinger to anyone looking for reliable and knowledgeable legal assistance in property transactions. She helped us to purchase the property in 8 weeks.
Thank you for making our property purchase a smooth and successful experience!

Ana-Maria & Cristian

Lawyer named in this review:
Charlotte Pottinger

Charlotte Pottinger

A representative from Frettens LLP responded to this review on 11 November, 2024:

Thank you for your review Ana, we appreciate all the positive feedback. We hope you enjoy your new home and look forward to working with you again in the future. Your kind words have been passed onto Charlotte :)

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Housing & Property

Matter Type:

Residential Conveyancing

Shaun

November 07, 2024

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Collected on:

Shaun

Very professional, fairly priced and went above and beyond.

Lawyers named in this review:
Julia Gaunt Charlotte Pottinger

Julia Gaunt

Charlotte Pottinger

A representative from Frettens LLP responded to this review on 08 November, 2024:

Thank you for leaving us a review Shaun, we appreciate all the feedback. Your review has been passed onto the team and we hope you enjoy your new home :)

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Housing & Property

Matter Type:

Residential Conveyancing

Nicola

October 22, 2024

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Collected on:

Nicola

We chose Fretten for our house move as we had used their services for another aspect of law previously.
Phoebe and Julia were professional, knowledgeable and courteous throughout what would otherwise have been a very stressful process.
Their fees are reasonable, their communication exempleray, they are an asset to Frettens and we wouldn’t hesitate to use them again.

Lawyers named in this review:
Julia Gaunt Phoebe Gamble

Julia Gaunt

Phoebe Gamble

A representative from Frettens LLP responded to this review on 22 October, 2024:

Thank you for your review Nicola. We appreciate the positive feedback and have passed your kind words onto Phoebe and Julia :)

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Frettens LLP are accredited by

About this branch

Description

Frettens was founded in 1978 by Ian Fretten as a sole practitioner in Christchurch, dealing with residential property, wills, probate and trusts. As a firm, we grew steadily over the years, providing additional commercial services and expanding to Ringwood. Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.

Regulated by

Legal services

Personal areas of law

Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Change of name
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
Wills, Trusts & Probate
- Disputed Probate
- Disputed Wills
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
IT & Intellectual Property
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs

Book an appointment

Request a callback

Book an appointment

Frettens LLP

Accreditations

Other locations

Available lawyers at Frettens LLP

How Frettens LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Excellent service

Sensible Advice

The worst solicitors ever

Would Use Again

Helpful and timely service

Probate application

House sale / purchase

House Sale - Ringwood.

Can’t complain

Rupert knell boundary dispute

Reviews collected from

Lily

Mike

Ana

Shaun

Nicola

Frettens LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter