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How Frettens LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 4%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1456
  • Very Good

    164
  • Average

    11
  • Poor

    11
  • Awful

    22

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jordon Haydon & Beka Wood

Verified review

This review has been left by a verified client who used Frettens LLP.

Jordon Haydon & Beka Wood

February 18, 2025

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Collected on:

So happy we chose Frettens!

Julia & Phoebe done an excellent job, kept us in the loop at all times and explained to us each step as we are first time buyers.
All paperwork was clear and easy to do.
They were always happy to help either on the phone, in person or via email.
I couldn’t fault the experience, and our completion came round super quickly.
Definitely recommend! Thanks again!

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Beatrice

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Beatrice

February 17, 2025

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Excellent Service

I contacted Frettens because my will writing company had ceased trading and despite great effort my will could not be located. I was very worried about this and stressed that I wanted a new will drawn up as soon as possible. From the onset Ms Stevinson acted quickly so that a new will was completed. She was a pleasure to deal with at all times.

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Michael Smith

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Michael Smith

February 17, 2025

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Michael Smith

All very good

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Robin David

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Tenant Eviction

Robin David

February 13, 2025

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Dealing with legal eviction of tenants

Michelle was very professional and helpful

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Richard

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Richard

February 13, 2025

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Collected on:

Exceptional & Friendly Service

Totally professional + friendly too. I worked with the firm on a fixed fee basis. The amount of time spent on some of the finer details was above + beyond. Also I must mention the trainee solicitor Jack who was friendly, helpful + responsive.

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Jeremy Mark

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Jeremy Mark

February 11, 2025

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Highly Recommended- Great Service and Communication!

We were really pleased to have selected Frettens, Ringwood Branch as our Solicitor for the conveyancing on the sale of our house and would highly recommend them. They were reasonably priced and were very supportive, friendly, professional and kept us fully informed throughout the process. Our thanks especially to Phoebe for all her help and guidance throughout and for all he communication throughout the sale process.

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Anonymous

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

February 11, 2025

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Collected on:

Friendly, clear and practical

The process was efficient and straightforward.

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George

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

George

February 11, 2025

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Collected on:

A satisfied customer

Chloe was very approachable; efficient. Fulfilled what we set out to achieve.

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Maria

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Maria

February 05, 2025

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Collected on:

House sale

Excellent service, friendly and very professional. They kept me updated throughout the whole process

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Geoffrey

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Geoffrey

February 03, 2025

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Collected on:

Revised Will

We wanted to change our wills with new amendments twice. Lauren was excellent.

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Reviews collected from

Lily

Matter Type:

Residential Conveyancing

Lily

November 30, 2024

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Collected on:

Lily

Can't recommend Frettens highly enough. Charlotte and Edward were fantastic.

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Mike

Matter Type:

Residential Conveyancing

Mike

November 20, 2024

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Mike

First class conveyancing as always from Michelle and her team 👍

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Ana

Matter Type:

Residential Conveyancing

Ana

November 09, 2024

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Ana

We recently had the pleasure of working
with Charlotte Pottinger during the purchase of our first property, and we couldn't be more satisfied with the experience. From the very beginning, she demonstrated professionalism, knowledge, and a genuine commitment to helping us navigate the complexities of the property buying process.

Charlotte was always available to answer my questions, no matter how trivial they seemed. She took the time to explain each step clearly, which made the entire process feel much less daunting. Her attention to detail ensured that all legal aspects were handled efficiently and accurately, giving us peace of mind throughout the transaction.

What stood out the most was her proactive approach. She anticipated potential issues and addressed them before they became problems. This level of service is rare and truly appreciated.

I would highly recommend Charlotte Pottinger to anyone looking for reliable and knowledgeable legal assistance in property transactions. She helped us to purchase the property in 8 weeks.
Thank you for making our property purchase a smooth and successful experience!

Ana-Maria & Cristian

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Shaun

Matter Type:

Residential Conveyancing

Shaun

November 07, 2024

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Shaun

Very professional, fairly priced and went above and beyond.

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Nicola

Matter Type:

Residential Conveyancing

Nicola

October 22, 2024

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Collected on:

Nicola

We chose Fretten for our house move as we had used their services for another aspect of law previously.
Phoebe and Julia were professional, knowledgeable and courteous throughout what would otherwise have been a very stressful process.
Their fees are reasonable, their communication exempleray, they are an asset to Frettens and we wouldn’t hesitate to use them again.

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Frettens LLP are accredited by

accreditation

About this branch

Description

Frettens was founded in 1978 by Ian Fretten as a sole practitioner in Christchurch, dealing with residential property, wills, probate and trusts. As a firm, we grew steadily over the years, providing additional commercial services and expanding to Ringwood. Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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