01202 280475
We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...
Also known as - Frettens Solicitors
Frettens LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Great legal knowledge
A representative from Frettens LLP responded to this review on 20 January, 2025:
Thank you for your review, we appreciate all the feedback :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Professional
A representative from Frettens LLP responded to this review on 20 January, 2025:
Thank you for your leaving us a 5-star review, we have passed your kind words onto Lauren :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Mark
Collected on:
Friendly, professional, efficient.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Percy
Collected on:
Would recommend
A representative from Frettens LLP responded to this review on 20 January, 2025:
Thank you for the review Percy, we appreciate all the feedback. We will be sure to pass your kind words on to Lauren :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Direct contact with my professional solicitor.
A representative from Frettens LLP responded to this review on 20 January, 2025:
Thank you for the review, your feedback has been passed onto Chloe and the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Colin
Collected on:
Chloe offered helpful & practical advice to enable us to specify exactly what we wanted. This was then followed up by an efficient & professional process. Would definitely recommend!
A representative from Frettens LLP responded to this review on 20 January, 2025:
We appreciate all the positive feedback Colin, we a re pleased to hear that Chloe was able to assist you with writing your will. We look forward to working with you again in the future and have passed your kind words onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Mediation
Lynda Mary
Collected on:
Michelle was very approachable, helpful and kind.
A representative from Frettens LLP responded to this review on 17 January, 2025:
We appreciate the 5-star review Lynda, we are pleased to hear that Michelle was able to assist you. We will be sure to pass your kind review onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Stephen John
Collected on:
Very speedy, efficient and thorough conveyance performed for us. Definitely the best solicitor around. Our main contact was Julia Gaunt and I cannot praise her highly enough. Extra praise is due because, even when Julia was on leave, her work was covered by another person (Phoebe) who kept us informed and kept things moving along. Just brilliant service! Thank you.
A representative from Frettens LLP responded to this review on 10 January, 2025:
Thank you for leaving us a review Stephen, we appreciate all the feedback. Your kind words have been passed onto Julia and team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Richard Kendall
Collected on:
Very helpful and very cooperative
Always available and happy to give advise.
A pleasure’s to have that at my side
A representative from Frettens LLP responded to this review on 13 January, 2025:
Thank you for leaving us a review Richard, we appreciate all the feedback. We hope you are settling into your new home well and look forward to working with you closely again in the future :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Wills
Anonymous
Collected on:
Professional and efficient service. Would use again.
A representative from Frettens LLP responded to this review on 06 January, 2025:
Thank you for leaving us a review, we appreciate all the feedback :)
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Matter Type:
Residential Conveyancing
Lily
Collected on:
Can't recommend Frettens highly enough. Charlotte and Edward were fantastic.
A representative from Frettens LLP responded to this review on 03 December, 2024:
Thank you for leaving us a review Lily, we appreciate the recommendation. We look forward to working with you again in the future and hope you're settling into your new home nicely. Your kind words have been passed onto Edward and Charlotte, thanks again :)
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Matter Type:
Residential Conveyancing
Mike
Collected on:
First class conveyancing as always from Michelle and her team 👍
A representative from Frettens LLP responded to this review on 21 November, 2024:
Thank you for leaving us a 5-star review Mike, we are always pleased to receive positive feedback. We hope you enjoy your new home and will be sure to pass your kind words onto Michelle and team :)
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Matter Type:
Residential Conveyancing
Ana
Collected on:
We recently had the pleasure of working
with Charlotte Pottinger during the purchase of our first property, and we couldn't be more satisfied with the experience. From the very beginning, she demonstrated professionalism, knowledge, and a genuine commitment to helping us navigate the complexities of the property buying process.
Charlotte was always available to answer my questions, no matter how trivial they seemed. She took the time to explain each step clearly, which made the entire process feel much less daunting. Her attention to detail ensured that all legal aspects were handled efficiently and accurately, giving us peace of mind throughout the transaction.
What stood out the most was her proactive approach. She anticipated potential issues and addressed them before they became problems. This level of service is rare and truly appreciated.
I would highly recommend Charlotte Pottinger to anyone looking for reliable and knowledgeable legal assistance in property transactions. She helped us to purchase the property in 8 weeks.
Thank you for making our property purchase a smooth and successful experience!
Ana-Maria & Cristian
A representative from Frettens LLP responded to this review on 11 November, 2024:
Thank you for your review Ana, we appreciate all the positive feedback. We hope you enjoy your new home and look forward to working with you again in the future. Your kind words have been passed onto Charlotte :)
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Matter Type:
Residential Conveyancing
Shaun
Collected on:
Very professional, fairly priced and went above and beyond.
A representative from Frettens LLP responded to this review on 08 November, 2024:
Thank you for leaving us a review Shaun, we appreciate all the feedback. Your review has been passed onto the team and we hope you enjoy your new home :)
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Matter Type:
Residential Conveyancing
Nicola
Collected on:
We chose Fretten for our house move as we had used their services for another aspect of law previously.
Phoebe and Julia were professional, knowledgeable and courteous throughout what would otherwise have been a very stressful process.
Their fees are reasonable, their communication exempleray, they are an asset to Frettens and we wouldn’t hesitate to use them again.
A representative from Frettens LLP responded to this review on 22 October, 2024:
Thank you for your review Nicola. We appreciate the positive feedback and have passed your kind words onto Phoebe and Julia :)
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Frettens was founded in 1978 by Ian Fretten as a sole practitioner in Christchurch, dealing with residential property, wills, probate and trusts. As a firm, we grew steadily over the years, providing additional commercial services and expanding to Ringwood. Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.
