Ana
We recently had the pleasure of working
with Charlotte Pottinger during the purchase of our first property, and we couldn't be more satisfied with the experience. From the very beginning, she demonstrated professionalism, knowledge, and a genuine commitment to helping us navigate the complexities of the property buying process.
Charlotte was always available to answer my questions, no matter how trivial they seemed. She took the time to explain each step clearly, which made the entire process feel much less daunting. Her attention to detail ensured that all legal aspects were handled efficiently and accurately, giving us peace of mind throughout the transaction.
What stood out the most was her proactive approach. She anticipated potential issues and addressed them before they became problems. This level of service is rare and truly appreciated.
I would highly recommend Charlotte Pottinger to anyone looking for reliable and knowledgeable legal assistance in property transactions. She helped us to purchase the property in 8 weeks.
Thank you for making our property purchase a smooth and successful experience!
Ana-Maria & Cristian
A representative from Frettens LLP responded to this review on 11 November, 2024
Thank you for your review Ana, we appreciate all the positive feedback. We hope you enjoy your new home and look forward to working with you again in the future. Your kind words have been passed onto Charlotte :)
Was this review helpful? Yes
First home buyer
I recently had the pleasure of working with Charlotte during the purchase of my new property, and I couldn't be more satisfied with the experience. From the very beginning, she demonstrated professionalism, knowledge, and a genuine commitment to helping me navigate the complexities of the property buying process.
Charlotte was always available to answer my questions, no matter how trivial they seemed. She took the time to explain each step clearly, which made the entire process feel much less daunting. Her attention to detail ensured that all legal aspects were handled efficiently and accurately, giving me peace of mind throughout the transaction.
What stood out the most was her proactive approach. She anticipated potential issues and addressed them before they became problems. This level of service is rare and truly appreciated.
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 11 November, 2024
Thank you for your review Ana, we appreciate all the positive feedback. We hope you enjoy your new home and look forward to working with you again in the future. Your kind words have been passed onto Charlotte :)
Was this review helpful? Yes
Great service and support.
We are happy to recommend Charlotte and Edward who were very supportive during some difficult moments with our house exchange. They were very knowledgeable and always on hand to answer our questions.
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 06 August, 2024
Thanks Adele. We have passed your comments on to Charlotte and Eddie. Good luck in your new home!
Was this review helpful? Yes
Complicated sale and purchase progressed well
Charlotte and team remained tenacious with a complicated chain to get us moving by the date we needed to
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 08 July, 2024
Thank you for your review. We appreciate the positive feedback and will be sure to pass it on to Charlotte and the team!
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Thankyou!
Thankyou so much to Charlotte and her team for being so efficient in helping us with our first property purchase. We couldn’t be more grateful for your advice and expertise throughout the process and helping all go so smoothly.
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 14 May, 2024
Thank you for leaving such a great review for Charlotte! We appreciate the positive feedback and will be sure to pass it on to her.
Was this review helpful? Yes
Sale of My Property
It was my pleasure to work with my solicitor Charlotte Pottinger and Edward Carter, conveyancing paralegal to sell my property, and I couldn’t be happier with the experience. From start to finish they demonstrated exceptional professionalism, expertise, and dedication. Charlotte and Edward provided insightful guidance throughout the entire process. They ensured that I was well informed at every step. They were always prompt in responding to my questions and concerns. Thanks to their support, the property sale went smoothly. The fees were reasonable and I appreciate the transparency in the billing.
If you are looking for a professional solicitor, I highly recommend Charlotte and her team.
Thank you for your exceptional service!
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 25 March, 2024
Thank you for your positive review! We're pleased to hear that you were happy with the service you received and will be sure to pass your kind words on to Charlotte and Edward :)
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Highly Recommend
I have used Frettens many times for my conveyancing and they are always very efficient for a very competitive price. My latest transaction was a property purchase using Charlotte Pottinger assisted by Edward Carter and I couldn’t have asked for a better service. The communication was first class, being kept updated with clear instruction throughout each stage which completed within exactly 10 weeks for the price originally quoted. I highly recommend. Many thanks Charlotte & Edward!
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 23 February, 2024
Thank you for taking the time to leave such a great review. We're so glad to hear that your experience with us was so positive! We will be sure to pass your kind words on to Charlotte and Edward.
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Helped me through selling my late father's, and buying my first house
Charlotte was amazing, she ensured that I was kept up to date along the way and dealt with a seller who was at times difficult. Would recommend to anyone
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 20 December, 2023
Thank you for taking the time to leave such a kind review! We're so pleased to hear that you would recommend us.
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Buying a property
Both have been very helpful .they responded quickly to our questions
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 18 December, 2023
Thank you for reviewing us! We're pleased to hear that you were happy with the service you received.
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House sale and Lease extension - Will use again for a 3rd time!
I called about 5/6 solicitors firms before I got to Frettens - what a breath of fresh air they were. From first call they were helpful, responsive and positive (in stark contrast to every other firm I'd spoken to). Initially, I was calling them to extend the lease on my property - and Hannah Faith was great. Helpful, transparent and I thought by far the most pleasant person I'd spoken to on this journey and who I wanted to deal with.
I'd actually already signed up to another conveyancers for the sale of my property - but I promptly switched to Frettens based on how helpful Hannah was. I was then assigned Charlotte Pottinger and Edward Carter and hit the jackpot again. They were really on the ball and always ready to answer questions. Conversely my buyers solicitors were really slow. I've yet to find a new property to buy, but when I do, I will absolutely be going back to Frettens, and have recommended them to others already.
Excellent experience.
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 18 December, 2023
Thank you for taking the time to write such a brilliant review. We're delighted to hear that your experiences with both our Leasehold and Conveyancing teams were so positive and look forward to working with you again in the future! We will be sure to pass your kind words to Hannah, Charlotte and Edward.
Was this review helpful? Yes
Conveyancing and dispute resolution
Frettens provided an excellent service resolving a tenancy dispute and carrying out conveyancing on a residential property.
Lawyer named in this review: Charlotte Pottinger
A representative from Frettens LLP responded to this review on 07 November, 2023
Thank you for your kind review. We're pleased to hear that you were happy with the service you received. We will be sure to pass your positive feedback on to Charlotte and the team.
Was this review helpful? Yes