Collected on Google
20241130205202
Lily
Can't recommend Frettens highly enough. Charlotte and Edward were fantastic.
A representative from Frettens LLP responded to this review on 03 December, 2024
Thank you for leaving us a review Lily, we appreciate the recommendation. We look forward to working with you again in the future and hope you're settling into your new home nicely. Your kind words have been passed onto Edward and Charlotte, thanks again :)
Was this review helpful? Yes
Sale of flat
I had used Frettens previously, to extend the lease on my flat, and thought they were a good firm so was keen to use them again for its sale. Frettens dealt with my initial approach very quickly and efficiently. Once I accepted an offer, I was impressed with the way that the conveyancing and leasehold teams acted in a very joined-up manner; liaising with each other without any input necessary from me. As the sale progressed I received quick and clear advice from Edward. He has a very good telephone manner; very polite and approachable, easy to get along with and helped me to feel confident.
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 19 December, 2024
Thank you for your 4 star review! We're glad that Eddie and the team were able to help :)
Was this review helpful? Yes
Very good all round support.
Good teamwork and communication supported by excellent legal advice (Charlotte Pottinger) resulted in a smooth and timely sale transisiton.
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 19 December, 2024
Thanks for your positive feedback! We have passed your comments onto the team :)
Was this review helpful? Yes
House sale / purchase
I can’t fault the service received from Frettons they were very helpful throughout and patient with us and our lack of IT savvy for which I was very grateful
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 25 November, 2024
Thank you for your review Carole. We hope you are settling into your new home nicely and we look forward to working with you again soon :)
Was this review helpful? Yes
Great service and support.
We are happy to recommend Charlotte and Edward who were very supportive during some difficult moments with our house exchange. They were very knowledgeable and always on hand to answer our questions.
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 06 August, 2024
Thanks Adele. We have passed your comments on to Charlotte and Eddie. Good luck in your new home!
Was this review helpful? Yes
Complicated sale and purchase progressed well
Charlotte and team remained tenacious with a complicated chain to get us moving by the date we needed to
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 08 July, 2024
Thank you for your review. We appreciate the positive feedback and will be sure to pass it on to Charlotte and the team!
Was this review helpful? Yes
Highly Recommend
I have used Frettens many times for my conveyancing and they are always very efficient for a very competitive price. My latest transaction was a property purchase using Charlotte Pottinger assisted by Edward Carter and I couldn’t have asked for a better service. The communication was first class, being kept updated with clear instruction throughout each stage which completed within exactly 10 weeks for the price originally quoted. I highly recommend. Many thanks Charlotte & Edward!
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 23 February, 2024
Thank you for taking the time to leave such a great review. We're so glad to hear that your experience with us was so positive! We will be sure to pass your kind words on to Charlotte and Edward.
Was this review helpful? Yes
Buying a property
Both have been very helpful .they responded quickly to our questions
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 18 December, 2023
Thank you for reviewing us! We're pleased to hear that you were happy with the service you received.
Was this review helpful? Yes
House sale and Lease extension - Will use again for a 3rd time!
I called about 5/6 solicitors firms before I got to Frettens - what a breath of fresh air they were. From first call they were helpful, responsive and positive (in stark contrast to every other firm I'd spoken to). Initially, I was calling them to extend the lease on my property - and Hannah Faith was great. Helpful, transparent and I thought by far the most pleasant person I'd spoken to on this journey and who I wanted to deal with.
I'd actually already signed up to another conveyancers for the sale of my property - but I promptly switched to Frettens based on how helpful Hannah was. I was then assigned Charlotte Pottinger and Edward Carter and hit the jackpot again. They were really on the ball and always ready to answer questions. Conversely my buyers solicitors were really slow. I've yet to find a new property to buy, but when I do, I will absolutely be going back to Frettens, and have recommended them to others already.
Excellent experience.
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 18 December, 2023
Thank you for taking the time to write such a brilliant review. We're delighted to hear that your experiences with both our Leasehold and Conveyancing teams were so positive and look forward to working with you again in the future! We will be sure to pass your kind words to Hannah, Charlotte and Edward.
Was this review helpful? Yes
Very pleased with the service
We have used Frettens for several matters and have been very pleased with the overall experience.
We would recommend Frettens.
Lawyer named in this review: Edward Carter
A representative from Frettens LLP responded to this review on 16 October, 2023
Thank you for your review. We're very pleased to hear that your experience with us was so positive!
Was this review helpful? Yes