Shaun
I recently sold and purchased a property and instructed Frettens as my conveyencers.
My experience was seamless, fast and friendly from start to finish.
Natalie, Jade and the team were super helpful and put up with my often silly questions and were always happy to explain things to us.
I would highly reccomend Frettens Christchurch, after using a condesending/rude solicitor in the past Frettens was a breath of fresh air.
A representative from Frettens LLP responded to this review on 04 March, 2025
Thank you for leaving us a review Shaun we appreciate all the feedback. We are pleased to hear the Natalie and Jade were able to assist you with the sale of your property. Your kind words have been passed onto the team and we look forward to working closely with you again soon :)
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Excellent all round
Could not be more pleased with the service we received from Cheryl for our house move, she kept us updated every step of the way and honestly made it feel like a breeze! I would also like to thank Natalie for being responsive when covering annual leave. It was outstanding service and we would definitely recommend Cheryl/Frettens.
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 01 April, 2025
We appreciate the kind words Chloë and have passed them onto the team. We are always pleased to hear Natalie and Cheryl made the process smooth. We hope you are settling into your new home well and look forward to working with you again in the future :)
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Purchase
Natalie, Lauren and Teresa did an incredible job with our purchase - from file open to completion in less than six weeks! As first time buyers, we were very lucky to be in a scenario where there was no chain, but the team still did everything in their power to ensure the process was speedy so we were able to complete before the stamp duty changes came into place. Being able to complete all the initial forms digitally and make the initial payment online was really handy and also sped up the file opening process. Natalie replied to every question promptly and clearly, and she did a great job of chasing the sellers solicitor to keep things moving. The accounts team were also super helpful and let us send £1 of our deposit and confirmed receipt before we sent the rest, so we had peace of mind when sending funds - very reassuring as first time buyers. Thank you team!
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 27 March, 2025
Thank you for all the feedback Jo, we appreciate it. We are always pleased to hear that the team were able to make the process smooth from beginning to end. We hope you're settling into your first home nicely and we look forward to working closely with you again in the future. Your kind words have been passed onto the team :)
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Approachable, friendly and efficient
Natalie dealt with my purchase from start to completion very efficiently. She was always friendly and approachable, as was the rest of the team. I would highly recommend Frettens’ services.
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 13 December, 2024
Thank you for leaving us such a lovely review Ariadne. We hope you're settling into your new house nicely and have passed your kind words onto Natalie :)
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Selling of our property
Natalie&Kym we’re extremely helpful & professional with good communication throughout We would recommend them
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 25 October, 2024
Thank you for the review Paul. We are pleased to hear our service met your standards. Hope you enjoy your new home and look forward to working with you again in the future :)
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55 Halifax way
Overall I was very happy everything was done, however, the never know where things are at and the lack of communication got frustrating
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 21 October, 2024
HI Chad. Thank you for taking the time to leave your feedback. We are glad you were happy with everything that was done for you but disappointed you feel there was a lack of communication. Your feedback has been passed on to the solicitor you worked with.
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Flat sale
Friendly, helpful and professional team to work with during our property sale. Have also used Frettons in the past and would happily recommend.Thank you Natalie, Kym and Tahnee.
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 03 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us!
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New to the area
Being new to the area, we took a chance with Frettens for a purchase of a lease hold flat. They were attentive, efficient and have lovely offices.
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 20 September, 2023
Thank you for taking the time to kindly leave a review. We're so glad that you were happy with the service you received and hope to work with you again in the future.
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Belfield Road
Communications, all by phone and email, were invariably clear, informative, accurate and prompt.
Shelley was helpful and patient in response to questions.
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 28 June, 2023
Thank you for your review. We appreciate the kind feedback you have given us and will pass it on to Shelley and the team.
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Extremely satisfied
Frettens have been great and communicated clearly and promptly to push our purchase through without delay. Thank you
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 01 June, 2023
Thank you for your review. We appreciate the positive feedback you have given us and will be sure to pass it on to Natalie and Shelley!
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Great service
From start to finish, clear and swift communication and a team that are completely on it. Have used for previous house sale, would recommend and definitely use again.
Lawyer named in this review: Natalie Neil
A representative from Frettens LLP responded to this review on 01 June, 2023
Thank you for leaving us such great feedback! We appreciate your positive comments and look forward to working with you again in the future :)
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