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How Star Legal Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 15%
Overpriced 0%
About Right 84%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    355
  • Very Good

    35
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ms B

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms B

December 22, 2023

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Collected on:

Great Service

I chose Star Legal as they were local to me. They gave a great service in the sale of my late mothers property. They kept me well informed and gave advice during the process. I also found them great value for money

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Mrs S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mrs S

November 03, 2023

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Great to work with

Richard and his team, especially Susie were attentive and thorough during the whole process of selling my late fathers house. Timely contact and prompt responses with helpful solutions. I will use them again certainly I would highly recommend them.

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Mrs S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mrs S

September 14, 2023

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Collected on:

Conveyancing

Excellent service my advice: 'Go for it'

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Sandra N Tony

Matter Type:

Residential Conveyancing

Sandra N Tony

March 03, 2023

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Excellent

Very happy to recomend Star Legal, Tiverton.
Very professional and down to earth. Did not matter who answered the phone every enquiry was dealt with efficiently. The whole office worked as a team and I congratulate everyone there!

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Christopher

Matter Type:

Purchase and Sale

Christopher

February 01, 2022

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Outstanding in Sale of Property

I am the sole executor of the late fathers estate, selling his residence was an emotional experience. Star Legal, my point of contact Susie Heal acted in a totally professional manner, her guidance given my circumstances never deflected from her caring and considerate handling of this transaction. Her colleagues Richard and Helle are also part of this fantastic team.
I am so pleased to have used their services I have appointed them to act in the sale of my residency also referring another person.
If “Carling” were solicitors, you know the rest.
Thank you so much truly grateful

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Anonymous

Matter Type:

Transfers of parts of land

Anonymous

January 10, 2019

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Did what other Lawyers couldn't

Last year I was trying to reclaim some land in Norfolk. We bought it in the 1960s but had lost the title deeds and any proof of purchase. I visited 3 lawyers who said that as there were no records the land would be deemed lost by the Land Registry. I nearly gave up until I met Richard Agnew Vos of Start Legal. He took a different approach and after many communications with the Land Registry and houses surrounding the land, the land was finally registered in our family name once again. Thank you for going the extra mile. The bill from Start Legal was also far below what I expected - Thank you.!

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Des

Des

January 09, 2019

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Protracted property sales

I was selling buy to let flats in London over the course of two tax years. Some involved ownership changes prior and in due time. Over the course of the 18 months in total I was always able to stay in contact, had easy reference to all files and the staff at Tiverton e-mailed me all the historical held paperwork when purchasers solicitors required it, sometimes repeatedly.
Every member of staff and the lead solicitor were always available, cheerful and co-operative. My requests, sometimes at short notice, were always met with efficiency and charm and good humour.
Star Legal at Tiverton is a refreshing experience and fulfills the ideal of a 'local solicitor' admirably.
Many thanks to them

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Elaine

Matter Type:

Residential Conveyancing

Elaine

January 09, 2019

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Outstanding customer service

I have used Star Legal twice in the last year. Once to deal with a probate house sale and the second time for a sale and house purchase. I was kept up to date throughout all the transactions and found all the staff really helpful, friendly and supportive and above all, very professional. Suffice to say it was a very difficult emotional time and they helped enormously with answering questions, putting my mind at rest and I got what I would call a very personal excellent service for a very reasonable cost. I would have absolutely no hesitation in using them again.

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Andy

Andy

January 09, 2019

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Absolutely First Class

Star Legal were recommended to me when I purchased my house, Bradford Farm in Uplowman last year. The personal service I received from Richard was absolutely first class and I was really impressed that he checked criteria that other solicitors had overlooked when I bought other properties in the past. Richard's legal knowledge is superb and his rates are extremely competitive. Since using Star Legal I have recommended them to people I know who required legal advice and they have been extremely happy too. I would like to thank Star Legal for their service and I highly recommend Richard and his team.

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Andrew

Matter Type:

Purchase and Sale Of Commercial Property

Andrew

January 08, 2019

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Very personalable and superb help throughout

We used Richard and his team to assist us with the purchase of a Guest House. Fair to say the finance team I was using wanted more info than the typical bank, but Richard was on top of everything. At every minor obstacle, Richard communicated with us and explained what the next course of action would be - often already having a suitable solution in mind. Having paid to move house with other solicitors many times before, we were really impressed by the overall cost, especially considering the complexity of our purchase. We would not hesitate to use Star Legal again next time.

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Reviews collected from

Dan

Dan

April 27, 2022

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Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

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CHRIS

CHRIS

April 13, 2022

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CHRIS

Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford

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Fiona

Fiona

March 05, 2022

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Fiona

I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021).

Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.

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Mike

Mike

February 17, 2022

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Mike

Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.

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Stephen

Stephen

February 06, 2022

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Stephen

Difficult to see if these Guys are really interested. Been using them 2018, and the service seems to be going down hill rapidly

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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