Matter Type:
Wills
robin
Collected on:
will
A professional and friendly service offered and provided.
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01803546180
At WBW Solicitors we seek to deliver high quality advice, exceptional service and cost effective legal solutions throughout the South West. Our company is one of the largest legal practices in the South West, with offices based in Torquay, Paignton, Brixham, Newton Abbot, Exeter, Bovey Tracey, Exmouth, Honiton, Sidmouth, Launceston, Axminster, Chard and Seaton. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services to individuals and businesses, across a wide range of areas and commercial sectors. Read more...
WBW Solicitors
have 12 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of WBW Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using WBW Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how WBW Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how WBW Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that WBW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Wills
robin
Collected on:
A professional and friendly service offered and provided.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Andrew
Collected on:
This review is for a different branch.
Both Louise & Karen were excellent at all times during the sale. I could not have asked for a better service.
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This review has been left by a verified client who used WBW Solicitors.
Ann
Collected on:
This review is for a different branch.
Louise has been excellent in keeping myself and estate agent informed at every step. She deals with business promptly and has a great assistant too. Getting hold of Louise or her assistant has always been easy too.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Matter Type:
Residential Conveyancing
Stephen Jones
Collected on:
This review is for a different branch.
We found Louise to be very thorough and efficient. She was recommended to us by 2 separate established estate agents .
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This review has been left by a verified client who used WBW Solicitors.
Scott Tucker
Collected on:
This review is for a different branch.
We used Louise Crockford and the team at WBW solicitors for our house move this year.
In our previous house moves we found dealing with uncommunicative and slow acting solicitors to be one of the most stressful aspects of the move. Louise and team were a revelation - really responsive, quick and crystal clear and approachable. I cannot speak highly enough of the service they provided. Faultless.
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Mark
Collected on:
This review is for a different branch.
Verry helpful and patience in all correspondence
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Matter Type:
Residential Conveyancing
Rowena Ford
Collected on:
This review is for a different branch.
We dealt with Louise at Launceston and she was professional and helpful through the whole long exhausting process of several buyers and some very strange issues. She always responded promptly and actively chased the sale and purchase. As always, the issue with any conveyancing is with the least efficient solicitor in the chain and this is what caused the delays - Louise did everything she could in a difficult situation.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Matter Type:
Residential Conveyancing
Trudy Bates
Collected on:
This review is for a different branch.
Overall extremely pleased with the service provided
Professional.
Very quick to respond to any correspondence.
Highly recommend
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H
Collected on:
This review is for a different branch.
Used wbw for legal for 2 probates and all the associated accounting over 6 years. Professional and helpful. Managed everything and probate was trouble free and comparatively fast. Would use them again
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Matter Type:
Consumer Rights
Julie
Collected on:
This review is for a different branch.
As explained in the review, we bought a mobility van that broke down on the first leg of our journey home from the forecourt of the garage we bought it from! The garage owner/director has continued to state that the van wasn't under warranty so the broken-down gearbox isn't eligible for repair. Because it broke down on the day of purchase, we are covered under the Consumer Rights Act and Catherine has been extremely supportive in handling our complaint against the garage through the Small Claims Court. I highly recommend Catherine for her kindness, support and expertise and for going over and above the call of duty. I will certainly come back to her if we have any similar problems in the future.
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Caroline
Collected on:
Very good service.
Thank you.
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Daphne
Collected on:
Best solicitors
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Rob
Collected on:
Very good
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Lewis
Collected on:
The lady on the front desk is absolutely lovely
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Andrew
Collected on:
Very helpful just what I need
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Zoe Mardon
Collected on:
I worked with Amelia Smith, she was helpful and polite, worked very fast on my legal matter and was helpful in explaining the process to me all the way through,
I would highly recommend her and the company as a whole, very professional
Thank you Amelia for your hard work appreciate it more than you will ever know
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Helen McClellan
Collected on:
fantastic solicitors, brilliant conveyancing team, a big thank you to Ashton, Caitlin, Mr Setter and Rosemary.
professional, highly experienced and top notch service
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Mica 'Meesh' Yelf
Collected on:
5 star customer service. Polite and friendly. I could not fault them at all. Highly appreciate all the help from the Newton Abbot offices.
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Richard Fox
Collected on:
Lara was very efficient, professional and timely with our conveyancing, would thoroughly recommend.
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Katie Ellis
Collected on:
Caroline Jennings and her team gave an outstanding service on the sale of my property. They worked tirelessly to get it to completion after numerous hurdles from the other side. I cannot recommend them enough and will be using them again in the future.
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At WBW Solicitors, we have a very different approach to doing business. We have a simple philosophy; that every customer – whether they are coming to us as an individual, from a company or other organisation – has a unique set of requirements and we believe that the way we operate, and the service we offer, should be driven by this. We put our customers at the very centre of how we do business and offer tailor-made solutions for the best possible results. Our aim is always to be approachable, accessible and open in our dealings with our clients. We build and sustain good relationships, which are based on us understanding our customers’ needs and offering the best advice.