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How WBW Solicitors Compares

Value for money

!

Limited data.

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of WBW Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using WBW Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how WBW Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how WBW Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that WBW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    423
  • Very Good

    15
  • Average

    0
  • Poor

    2
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anthony Gandon

Verified review

This review has been left by a verified client who used WBW Solicitors.

Matter Type:

Divorce

Anthony Gandon

January 11, 2024

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Collected on:

Divorce

Nick Emson and his colleague Sam Reader delt with my divorce application in a thoroughly professional manner and with sincerity in a very difficult case.

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Rosemary

Matter Type:

Disputed Probate

Rosemary

September 06, 2020

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Collected on:

Sarah Gilbert....Friendly Professional Knowledgeable Efficient

Sarah Gilbert did a new Will for me. After researching other solicitors I was so glad I chose Sarah....Efficient without being patronising.... Helpful explaining terms you may not be familiar with Thinking of consequences you may not have considered... Over the years for various reasons I have dealt with many Solicitors, but on reflection I think Sarah is one of the most Friendly, Professional & Knowledgeable ones I have had the pleasure of doing business with. I would highly recommend Sarah to anyone

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H

H

August 07, 2019

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Thank you so much for all you did for us

Thank you so much for all you did for us in our (very stressful) buy!  We are so grateful as if it were not for you, it would have fallen through.

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G

G

March 01, 2019

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Collected on:

I couldn't have asked for more.

Thank you so much for all your help and support, I couldn't have asked for more.

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K

K

February 01, 2019

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Felt like a personal service

Put simply, Debbie provided the best experience of using a solicitor I have ever had. We felt Debbie was consistently focused on her clients’ experience, not just managing a legal process.

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C

C

January 01, 2019

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Very courteous, kind and professional

David Wheaton handled our sale and purchase excellently. Very courteous, kind and professional. Staff at Sidmouth are superb, very kind and helpful

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L

L

November 01, 2018

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Collected on:

friendly and professional service.

Thank you so much for your guidance over the course of our house purchase, it has been a pleasure to work with you and we have very much appreciated your friendly and professional service.

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Andrew

Verified review

This review has been left by a verified client who used WBW Solicitors.

Andrew

November 01, 2024

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Collected on:

House Sale

Both Louise & Karen were excellent at all times during the sale. I could not have asked for a better service.

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Ann

Verified review

This review has been left by a verified client who used WBW Solicitors.

Ann

October 22, 2024

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Collected on:

Great communication

Louise has been excellent in keeping myself and estate agent informed at every step. She deals with business promptly and has a great assistant too. Getting hold of Louise or her assistant has always been easy too.

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Reviews collected from

Linda

Linda

February 24, 2019

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Collected on:

Linda

Excellent

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Eddie

Eddie

January 12, 2019

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Collected on:

Eddie

Nice people. Roll on Brexit

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Caroline

Caroline

September 10, 2021

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Caroline

Very good service.
Thank you.

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Daphne

Daphne

September 10, 2021

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Daphne

Best solicitors

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Rob

Rob

September 02, 2021

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Collected on:

Rob

Very good

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WBW Solicitors are accredited by

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About this branch

Description

At WBW Solicitors, we have a very different approach to doing business. We have a simple philosophy; that every customer – whether they are coming to us as an individual, from a company or other organisation – has a unique set of requirements and we believe that the way we operate, and the service we offer, should be driven by this. We put our customers at the very centre of how we do business and offer tailor-made solutions for the best possible results. Our aim is always to be approachable, accessible and open in our dealings with our clients. We build and sustain good relationships, which are based on us understanding our customers’ needs and offering the best advice.

Regulated by

Solicitors Regulation Authority

Legal services