Request a callback

Book an appointment

How WBW Solicitors Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of WBW Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using WBW Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 14%
Overpriced 0%
About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how WBW Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how WBW Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that WBW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    423
  • Very Good

    15
  • Average

    0
  • Poor

    2
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Laura and Bridgitte

Verified review

This review has been left by a verified client who used WBW Solicitors.

Laura and Bridgitte

June 26, 2023

Report to admin

Collected on:

Professional and proactive

Kate Maslen was professional and extremely helpful in, what was for us, a very stressful situation. She acted very promptly throughout our case, kept us well informed, and was proactive in helping it move quickly through each phase. We dealt with the Exmouth branch, this was our first experience of this firm and, based on that, we would certainly recommend Kate Maslen and the firm of WBW Solicitors.

Was this review helpful?

SIMON JONES

Verified review

This review has been left by a verified client who used WBW Solicitors.

SIMON JONES

June 02, 2023

Report to admin

Collected on:

sale of property

I had not used WBW Solicitors before and was recommended Danielle Sowden. She was super efficient, kept me updated and answered any queries with speed. You are lucky to employ such a lovely helpful solicitor.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used WBW Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

May 31, 2023

Report to admin

Collected on:

Conveyance

Chose to use Sharon again as she is very efficient and responsive. If only other solicitors worked to her standards then the stress of moving would be lessened.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used WBW Solicitors.

Anonymous

May 30, 2023

Report to admin

Collected on:

Conveying

Approachable and accessible wi excellent local knowledge

Was this review helpful?

Simon Browning

Verified review

This review has been left by a verified client who used WBW Solicitors.

Simon Browning

May 27, 2023

Report to admin

Collected on:

Conveyancing for 12 Bracken Close Honiton - Browning

The sale of my late parents' property was dealt with so efficiently and professionally, I only wish I could have used WBW when my partner and I bought our own house some years ago! Many thanks to Sharon and Ashleigh for their seamless service - very much appreciated.

Was this review helpful?

Mike and Angie Allgood

Verified review

This review has been left by a verified client who used WBW Solicitors.

Matter Type:

Residential Conveyancing

Mike and Angie Allgood

April 14, 2023

Report to admin

Collected on:

Sale of Property

We can not recommend Sharon highly enough. Sharon was so professional, committed and supportive during the sales processes, always keeping us informed, chasing through and keeping the purchase on track!
We have been using her services for over 20 years and can honestly say she is the best in the business!

Was this review helpful?

Rita Prior

Verified review

This review has been left by a verified client who used WBW Solicitors.

Rita Prior

March 24, 2023

Report to admin

Collected on:

Excellent service

Danielle came to me due to me selling my bungalow and we got so well it was a pleasure to work with her.

Was this review helpful?

Ian Corner

Verified review

This review has been left by a verified client who used WBW Solicitors.

Ian Corner

March 21, 2023

Report to admin

Collected on:

House Sale - Danielle Sowden

Danielle Sowden made my house sale experience easy from the start and thereafter throughout the 4 months through to contract exchange today.

Was this review helpful?

Nick R

Verified review

This review has been left by a verified client who used WBW Solicitors.

Matter Type:

Purchase and Sale

Nick R

March 17, 2023

Report to admin

Collected on:

Absolutely 1st class traditional service

We are landlords and have a small portfolio of properties. We have used WBW recently after being recommended their services by a friend. We have dealt with Louise, Danielle and Pippa who have all been incredibly efficient and approachable. We highly recommend them.

Was this review helpful?

Felicia Sykes

Verified review

This review has been left by a verified client who used WBW Solicitors.

Matter Type:

Residential Conveyancing

Felicia Sykes

March 11, 2023

Report to admin

Collected on:

Sale of my mum’s house

Really fantastic service. Prompt responses every time, and excellent, easy to understand communications.

I would highly recommend WBW Solicitors, and am planning to use them again soon. Super professional, friendly service and great value for money.

Was this review helpful?

Reviews collected from

Keith

Keith

January 27, 2021

Report to admin

Collected on:

Keith

Both Louise Garnsey and Clive Williamson were both extremely efficient in dealing with the sale and purchase of our homes. We were kept informed at every stage of proceedings, particurlaly at completion when problems arose. Our heartfelt thanks to them both for their kindness and understanding at this difficult time. Thanks again, we would not hesitate to recommend their services to anybody.

Was this review helpful?

Bill

Bill

October 26, 2020

Report to admin

Collected on:

Bill

Good service

Was this review helpful?

Danielle

Danielle

July 30, 2019

Report to admin

Collected on:

Danielle

Can’t thank Clive and his team enough for all their help and hard work with our recent house purchase! As very anxious first time buyers, we were always given the time of day to go through any concerns and questions we had and as a result of the prompt attitude from all those we had dealings with, we were able to complete in a swiftly manner.

Was this review helpful?

Dee

Dee

June 06, 2019

Report to admin

Collected on:

Dee

Used them before and will continue to do so, good friendly service

Was this review helpful?

Pauline

Pauline

June 04, 2019

Report to admin

Collected on:

Pauline

I have used Ford Simey (now WBW) for all my legal affairs for over 10 years.
I have always found them to be very helpful and friendly.

Was this review helpful?

WBW Solicitors are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

At WBW Solicitors, we have a very different approach to doing business. We have a simple philosophy; that every customer – whether they are coming to us as an individual, from a company or other organisation – has a unique set of requirements and we believe that the way we operate, and the service we offer, should be driven by this. We put our customers at the very centre of how we do business and offer tailor-made solutions for the best possible results. Our aim is always to be approachable, accessible and open in our dealings with our clients. We build and sustain good relationships, which are based on us understanding our customers’ needs and offering the best advice.

Regulated by

Solicitors Regulation Authority

Legal services