01392 274126
At WBW Solicitors we seek to deliver high quality advice, exceptional service and cost effective legal solutions throughout the South West. Our company is one of the largest legal practices in the South West, with offices based in Torquay, Paignton, Brixham, Newton Abbot, Exeter, Bovey Tracey, Exmouth, Honiton, Sidmouth, Launceston, Axminster, Chard and Seaton. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services to individuals and businesses, across a wide range of areas and commercial sectors. Read more...
WBW Solicitors
have 12 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of WBW Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using WBW Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how WBW Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how WBW Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that WBW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
H
Collected on:
Used wbw for legal for 2 probates and all the associated accounting over 6 years. Professional and helpful. Managed everything and probate was trouble free and comparatively fast. Would use them again
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Heather
Collected on:
Caroline was approachable and friendly and gave good advice.
Good communication and efficiently dealt with our request.
Would recommend WBW Solicitors.
A representative from WBW Solicitors responded to this review on 11 January, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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L
Collected on:
This solicitor did not bother to call in almost two months after being recommended by her colleague who I was dealing with. Ultimately, her approach felt arrogant since neither she nor her assistant returned calls or emails when they should have. She then twisted the truth. Once the transaction began her lack of communication frustrated the other side so much it almost cost us the purchase. By this stage we were too far down the line to find anyone else. NOT recommended.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Alan
Collected on:
Christine Austin.Delt with my case,nothing was to much bother for her,And the family was well informed Thank you .
A representative from WBW Solicitors responded to this review on 03 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Liz
Collected on:
We needed to update our Wills and Penny Jenner was professional, kind and helpful. She understood our needs perfectly and also advised us on the best way to organise our affairs to make them watertight. She made sure that we understood various clauses and it was a pleasure to work with her. Thank you very much Penny!
A representative from WBW Solicitors responded to this review on 03 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Wendy
Collected on:
I would like to express my thanks that the whole process was made very easy and clear to me. All the staff were very friendly and welcoming and Caroline Maunder the Senior Associate who wrote up the will for me was lovely.
A representative from WBW Solicitors responded to this review on 08 June, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Anonymous
Collected on:
I was treated with courtesy and respect at WBW in a friendly and supportive environment. This was my first experience of WBW and the solicitor involved was Christine Austin. I would like to thank her sincerely.
A representative from WBW Solicitors responded to this review on 24 May, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Anonymous
Collected on:
Boundary dispute over ownership or non-ownership of historic wall which eventually had a better than expected outcome thanks to the efficiency and tenaciousness of our solicitor. Also excellent advice via Barrister. Very pleased and would recommend.
A representative from WBW Solicitors responded to this review on 24 May, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Matter Type:
Property Disputes
JH
Collected on:
I instructed WBW's principle conflicts solicitor to settle a complex and expensive property dispute. A four-year process resulted in a successful conclusion aided by tight legal drafting and timely advice.
A representative from WBW Solicitors responded to this review on 09 March, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Mr P Collins
Collected on:
Excellent..not something that you go through everyday. Very friendly and knowledgeable with good communication
A representative from WBW Solicitors responded to this review on 09 March, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Andrew
Collected on:
Very helpful just what I need
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Barry
Collected on:
Excellent service all staff very professional and friendly nothing is to much trouble
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Caroline
Collected on:
Very good service.
Thank you.
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Daphne
Collected on:
Best solicitors
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Rob
Collected on:
Very good
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Zoe Mardon
Collected on:
I worked with Amelia Smith, she was helpful and polite, worked very fast on my legal matter and was helpful in explaining the process to me all the way through,
I would highly recommend her and the company as a whole, very professional
Thank you Amelia for your hard work appreciate it more than you will ever know
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Helen McClellan
Collected on:
fantastic solicitors, brilliant conveyancing team, a big thank you to Ashton, Caitlin, Mr Setter and Rosemary.
professional, highly experienced and top notch service
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Mica 'Meesh' Yelf
Collected on:
5 star customer service. Polite and friendly. I could not fault them at all. Highly appreciate all the help from the Newton Abbot offices.
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Richard Fox
Collected on:
Lara was very efficient, professional and timely with our conveyancing, would thoroughly recommend.
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Katie Ellis
Collected on:
Caroline Jennings and her team gave an outstanding service on the sale of my property. They worked tirelessly to get it to completion after numerous hurdles from the other side. I cannot recommend them enough and will be using them again in the future.
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At WBW Solicitors, we have a very different approach to doing business. We have a simple philosophy; that every customer – whether they are coming to us as an individual, from a company or other organisation – has a unique set of requirements and we believe that the way we operate, and the service we offer, should be driven by this. We put our customers at the very centre of how we do business and offer tailor-made solutions for the best possible results. Our aim is always to be approachable, accessible and open in our dealings with our clients. We build and sustain good relationships, which are based on us understanding our customers’ needs and offering the best advice.
