Matter Type:
Residential Conveyancing
Tracey
Collected on:
Shocking
Was given a list of solicitors who specialise in shared ownership properties and these were on them. I instructed them to act on my behalf on 22nd August and sent them £400 as requested so they could start the local authority searches etc. The did not reply to my emails nor the sellers solicitors emails, I phoned them on 14th October and asked where they were upto and was told searches still not done so at this point I emailed them on 16th and 17th and instructed them so stop acting on my behalf immediately and as per usual no reply. I called them on Monday 21st and told them to stop as the new solicitors could not deal with the mortgage company as Talbots were still sending documents out. I phoned on 24th to clarify they had in fact stopped only to be told they had finally done the searches and that I would receive a partial refund and had the phone put down on me. I have since going Yell reviews about them and their lack of communication
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