stuart
Collected on:
purchase of property
This review is for a different branch.
Andy was great from start to finish. would highly recommend.
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We’re Talbots Law, a firm of solicitors in the West Midlands and Worcestershire. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them. Read more...
Talbots Law Ltd
have 11 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Talbots Law Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Talbots Law Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Talbots Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Talbots Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
stuart
Collected on:
This review is for a different branch.
Andy was great from start to finish. would highly recommend.
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This review has been left by a verified client who used Talbots Law Ltd.
Jodi dent
Collected on:
This review is for a different branch.
Absolutely fantastic firm helped me alot I would recommend anyone to use them I am so happy and will always use these as my solicitors thank you guys
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This review has been left by a verified client who used Talbots Law Ltd.
Jessica Woodfield
Collected on:
This review is for a different branch.
I found out about talbots law through a family member and my chosen solicitor was a lady named Michelle Guest she was very friendly and highly charismatic and I could not have recommended her enough she was very professional and really understanding of the case that I was part of and a 5 star rating is well and truly deserved
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Matter Type:
Residential Conveyancing
John Stubbins
Collected on:
This review is for a different branch.
I Couldn't recommend Natasha Chimamba highley enough.
A throughly professional and informative solicitor.
An absolute pleasure to deal with
Many thanks
John and Amanda Stubbins
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Matter Type:
Wills
Gerald
Collected on:
This review is for a different branch.
Parris was friendly and informative in all of my dealings with her. She gave me clear and full advice, and even visited me in hospital with documents to sign when I was ill. My wife and I will definitely be using Talbots, and hopefully dealing with Parris, in the future.
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Matter Type:
Wills
Jeanette
Collected on:
This review is for a different branch.
I wish to thank Nikita at the Edgbaston Branch, for her help whilst sorting out my Will. Nikita was straight talking, so I understood, very informative, efficient, helpful and understanding.
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Matter Type:
Child Arrangements Following Divorce
Kirsty Woodier
Collected on:
This review is for a different branch.
When I contacted Talbots law I was very distressed and was met with a warm, calm and welcoming approach by the team. I felt they were very supportive and that they listened to my needs and adapted to ensure my unique needs were met. The team supported me with a personalised approach through every stage of the process and through to the final court hearing and were sensitive throughout. They appeared to have the knowledge, skills and experience to support me through the legal process whilst being sensitive about my mental well-being.
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Matter Type:
Residential Conveyancing
Dominic
Collected on:
This review is for a different branch.
They say purchasing a house is one the most of stressful things you can do and using Talbots did nothing but add to the stress.
My Conveyancer (note you won't get a solicitor) lost my queries for three weeks, and then tried blaming the trainee, despite the emails being addressed to the conveyancer.
I had to repeatedly chase for updates, with some 'updates' being one sentence with absolutely no substance.
I received numerous out of office messages with no return date but with an alternative contact, who would also be out of the office.
I tried to escalate to the director of the Edgbaston branch and he was equally as unhelpful, if he actually bothered to reply.
They requested draw down of funds with the mortgage provider to then find a fault with a Fire Risk Assessment that they'd had in their possession for three months, so the purchase nearly fell through and it was only rescued by myself putting in the work and making phone calls to get the Fire Risk Assessment updated.
At one point they asked how i would like to proceed on a legal matter with zero advice or background!! I'm not a solicitor so why was I expected to answer a legal query?
They constantly provided the wrong fees and at one point disregarded the fact that I had already transferred my deposit to them and so tried charging me for that amount as well on the completion statement.
They are completely disorganised, unhelpful, are not proactive, frustrating and ultimately made the purchase an absolute nightmare from start to finish.
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Matter Type:
Probate
Adrian
Collected on:
This review is for a different branch.
Holly and all the staff at Talbots have been superb throughout the whole process.
At the first meeting Holly was able to put us at ease and we were reassured that this whole complicated process was in very capable hands. She was clear about the costs and timings of the process which turned out to be exactly as set out.
She has been a great support and always responded quickly to any enquiries we had.
I am really happy to be able to recommend Holly as a very safe pair of hands to help alleviate the stresses of these legal procedures. Thank you Holly.
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Matter Type:
Child Law
Amy
Collected on:
This review is for a different branch.
Ellesse represented myself in a Private Child Family Law case and her professionalism and knowledge was excellent.
I can not thank Ellesse enough for the support, kindness and understanding at such a stressful time in my life. From the beginning to the end of the case Ellesse quickly grasped all aspects of the case and was supportive in answering all of my queries and questions, providing a practical and reasonable response and guidance which ultimately led to me achieving a very happy outcome for my family.
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Matter Type:
Wills
Lisa
Collected on:
Good experience from start to finish. Handled my Will quickly, professionally and efficiently.
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Matter Type:
Wills
Lynn
Collected on:
I would like to thank Talbots solicitors Bewdley for their very efficient and professional advice regarding our wills. Beverly who we dealt with , was very clear on what could or could not be done, and presented our wills to our satisfaction. Thank you again. Lynn
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Matter Type:
Residential Conveyancing
Diane
Collected on:
First class legal team. They go over and above to meet and achieve legal requirements in a timely manner. Very professional, they are more than happy to have face to face contact which is getting rare. Respond promptly to phone calls never too busy to contact back and discuss the work progress. I have used Talbots to purchase properties and Wills. Outstanding team of professionals: Stacey Walker -Wills , Afsiree Khan & Bradley for legal work house purchase.
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Barbara
Collected on:
Good people to deal with
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Island
Collected on:
Worked for us selling and buying our homes. High communication levels. Very friendly and polite. Would use again in the future.
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We’re open 10 hours a day / 5 days a week, and some offices are open Saturdays 9.00am - 12.00pm – that’s longer than most local solicitors because we want to make it easy for you. Easy to get the legal advice you need, when you need it. We were one of the first law firms locally to gain the Lexcel quality mark. This is our promise to you. Our promise to provide you with the very best legal advice in a way that is easy to understand. We love what we do – it’s our passion. Legal advice can sometimes seem dull. But helping our customers resolve problems and making a small difference to their lives is what we love to do. 9 out of 10 people* say they would recommend Talbots. This shows we're doing the right thing by our customers – and that matters to us. We may be a business but we’re here to provide a service. From your very first call until your legal problem is resolved. How can we help you today?