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We’re Talbots Law, a firm of solicitors in the West Midlands and Worcestershire. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.
Talbots Law Ltd
have 12 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Talbots Law Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Talbots Law Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Talbots Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Talbots Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Matter Type:
Divorce
Anonymous
Collected on:
The team were excellent highly efficient highly trained highly professional and approachable dedicated also able to meet and support my needs
Thank you Talbots Law
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Matter Type:
Trusts
Kevin
Collected on:
This review is for a different branch.
Holly provided myself and wife with excellent information which she fully explained at every stage before proceeding.
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Matter Type:
Purchase and Sale Of Commercial Property
Dave
Collected on:
This review is for a different branch.
We used a different solicitor to buy a property.!!! And Used Andy Ward for the sale Andy faced many challenges which didn’t seem to wavier him or the service he provided.
I would highly recommend Andy Ward.
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Matter Type:
Residential Conveyancing
Ellie
Collected on:
This review is for a different branch.
We feel very let down by the service we received. Lack of communication. No reply to emails and felt like we were left in the dark with progress of everything. We were due to exchange and a big issue was picked up the day before which should of be noticed well before which led to delays and us incurring further costs.
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Diana
Collected on:
This review is for a different branch.
Had a long journey to get a morgage, very happy with service provided, fast in time,very helpful, will answer any questions, ( l had lots).Mr Callum and Natasha was amazing,all team did so well.thankyou so much.
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Matter Type:
Probate
Dave
Collected on:
This review is for a different branch.
Holly helped my sister and I to settle our late father's estate. She showed good knowledge of IHT and always answered our queries promptly.
A representative from Talbots Law Ltd responded to this review on 31 March, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Matter Type:
Probate
Dave
Collected on:
This review is for a different branch.
Holly helped settle our father's estate. She showed sound knowledge of inheritance tax rules and dealt with our situation with courtesy and compassion.
A representative from Talbots Law Ltd responded to this review on 31 March, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Linda
Collected on:
This review is for a different branch.
We met Holly whilst settling a probate estate. Holly guided us through the process and answered any queries or questions professionally. We were impressed with Holly and have since asked her to assist us with other legal matters.
A representative from Talbots Law Ltd responded to this review on 31 March, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Helena
Collected on:
This review is for a different branch.
My Chartered Legal representative, Michelle is a credit to Talbots Law. Since my first communications with her, and, at present. I was, and am, in very capable hands. I would highly recommend Michelle and her PA, Lisa; for your Legal needs. Thank you
A representative from Talbots Law Ltd responded to this review on 24 March, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Helena
Collected on:
This review is for a different branch.
My Chartered Legal Representative, Michelle, at Talbots Law, was recommended to me. Having met her, she has been incredibly professional and supportive through some of the most harrowing events in my life. I was in very capable hands after the first face to face meeting and she has not disappointed me since. I will in future, use Talbots Law for any legal services I require. The staff I have met a various branches are very helpful, attentive and professional. I would highly recommend Talbots Law, particularly Michelle, for your legal needs. Thank you
A representative from Talbots Law Ltd responded to this review on 21 March, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Bani
Collected on:
My partner and I were first time buyers so didn't have a lot of knowledge of all the processes that went into buying a house. Talbots were really helpful and guided us through the process and helped ensure it went smoothly.
Lauren was so helpful and informative, she took the time to explain the process thoroughly and helped us navigate through all the various bits of paperwork to ensure we knew what we were signing and what it meant. Whenever we brought paperwork into the office she would come down to speak to us in person and let us know next steps and gave us a chance to ask any questions we had, which was a lovely personal touch. She also would get back to us so quickly with any queries we had. We had a really pleasant experience of such an important process. Highly recommend.
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Alexander
Collected on:
Our experience with Talbots Law — particularly with Manisha — was incredibly disappointing from start to finish. I want to emphasise that we arnt too fussed about who our solicitors are usually, just as long as the process progresses and we get clear instructions and communication. We have in the past gone for big firms, chain firms, solo practitioners, small firms, expensive firms. We decided to go with Talbots Law because Connells recommended them, we should have gone with a local firm but a mixture of laziness and trust led to us just agreeing to go with Talbots Law, a decision we regretted very early on, due to a growing silence from Talbot Law, but we missed the opportunity to cancel and just stuck with the process and believed they were working hard in the background and kidded ourselves into thinking the silence and occasional formulated updates were good signs.
There were several serious oversights throughout the process. Most notably, there was a complete lack of personalised communication for the first three months. All responses came from Manisha’s team member, Zarrah — and even those only came after we repeatedly chased for updates.
Key failures included:
Not establishing or understanding our target completion date.
Failing to identify that the seller had entered a chain, which only became apparent after significant delays.
Repeatedly failing to offer an estimated completion date, despite our frequent and reasonable requests — something we’ve never experienced in any other transaction.
A lack of transparency throughout the process, particularly around the realistic likelihood of missing the end-of-financial-year completion — something we started raising concerns about as early as February.
Despite us pushing clearly for a March completion, this was only relayed to the sellers in the final week of March — far too late to act on. At this point, Manisha then went on annual leave, during what were the last working days where completion was still possible, she was on leave over the last day which the banks would accept applications to release the money for the completion. Manisha knew this and yet didn't tell us she was going on leave, just told us we d push for completion for the end of the month.
When we raised our alarm and concern, when realising Manisha was on leave it was actually Manisha’s manager who stepped in and took the process seriously. She began combing through the file and between her, us and connels helped uncover the crucial detail that the sellers were now in a chain which was absolutely detrimental and was perhaps the biggest reason for all the delays. That level of basic oversight should never have been missed.
On completion day, we were informed of the exchange by the estate agents, who already had the keys at that point — not Talbots Law. By the time we heard from Manisha’s team, we had already collected the keys some time after. That, to us, summed up the lack of coordination and attentiveness we’d experienced throughout.
We’ve had no direct contact from Manisha since the exchange of contracts. This is just expected seeing as we had No welcome to Talbots Law, no regular check-ins — just silence except right at the last stage. She did suggest a phone call to discuss our concerns, which Zarrah went on to book, but Manisha missed the call and never followed up.
We were never pushy or unreasonable. It was only when March arrived — with time running out — that we began to demand clear answers and action. Between us, Connells, the sellers, and Manisha’s boss, the process was finally turned around. But none of that credit lies with Manisha.
This was not a cheap or casual transaction — it was the purchase of our home. Talbots Law’s failure to communicate, take ownership, and provide basic client care made the experience far more stressful than it ever needed to be.
We cannot recommend Talbots Law based on this experience, but looking at the other reviews there appears to be some fantastic solicitors at Talbots Law and I don't want to put them in the same basket.
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Keith
Collected on:
Excellent service. Thanks to the staff at the Wolverhampton office, especially Rita Malhi for her professionalism throughout. Wouldn't hesitate to recommend Talbots Law.
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Christopher
Collected on:
Jemma was fantastic.
She was always at the end of the phone for us to call and query things with. She kept in touch to let us know how the process was progressing and was always happy to keep us in the loop when things either stalled or moved forward.
Extremely affordable and used for both a Sale and Purchase at the same time. At no point was there any confusion which paper work was for which.
Very friendly, very polite and very approachable.
Highly Recommend
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Matter Type:
Residential Conveyancing
Miriam
Collected on:
My husband and I would like to thank Sean and Kelly for the fantastic service. They were extremely efficient and we managed to complete the purchase on our house within 6 weeks. We cannot recommend them enough and would definitely use them again in the future!
A representative from Talbots Law Ltd responded to this review on 14 April, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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We’re open 10 hours a day / 5 days a week, and some offices are open Saturdays 9.00am - 12.00pm – that’s longer than most local solicitors because we want to make it easy for you. Easy to get the legal advice you need, when you need it. We were one of the first law firms locally to gain the Lexcel quality mark. This is our promise to you. Our promise to provide you with the very best legal advice in a way that is easy to understand. We love what we do – it’s our passion. Legal advice can sometimes seem dull. But helping our customers resolve problems and making a small difference to their lives is what we love to do. 9 out of 10 people* say they would recommend Talbots. This shows we're doing the right thing by our customers – and that matters to us. We may be a business but we’re here to provide a service. From your very first call until your legal problem is resolved. How can we help you today?
