Stuart
Collected on:
Extremely professional
Very pleased with the service especially at this very busy time. Claire Cole was extremely professional throughout the sale. Thank you.
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0121 647 3970
We’re Talbots Law, a firm of solicitors in the West Midlands and Worcestershire. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them. Read more...
Talbots Law Ltd
have 11 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Talbots Law Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Talbots Law Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Talbots Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Talbots Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Stuart
Collected on:
Very pleased with the service especially at this very busy time. Claire Cole was extremely professional throughout the sale. Thank you.
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Charlotte
Collected on:
Laura Underhill and Samah Akhtar gave fantastic communication throughout the whole process, and their support to us was amazing. Couldn't recommend them highly enough.
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Christopher
Collected on:
When my mom passed away we decided to employ a well known old established company to process the probate for us. What a disaster. They didn't have a clue and gave us totally wrong advice. After a very stressful two years of getting nowhere they left us with no alternative to dispense with their services and employ another solicitor to act on our behalf. That's when we employed Talbots Law. What a difference, our case handler Holly Elphick was very professional and knowledgeable. She took on our case and processed the probate in no time. I wish we had used Talbots Law initially and saved two years of utter stress. Well done Talbots Law and a big thank you to Holly.
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Pat
Collected on:
Service was friendly, efficient and safe from the moment I entered the building. All queries and concerns were dealt with in a straightforward and helpful manner.
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Davina
Collected on:
All staff very supportive and helpful. All legal procedures explained thoroughly to me..
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Anita
Collected on:
Extremely professional and helpful. Put me at ease and dealt with my questions and matter effectively.
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Brian
Collected on:
Considering the hurdles put into place by other parties an excellent service again
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Andressa
Collected on:
The service provided to us, was excellent. The solicitors were there when we needed. This was our first time in the process of buying a house, and we could understand every step taken. We feel very happy and very thankful for all the help from Talbots team.
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Matter Type:
Purchase and Sale
Harminder
Collected on:
I used this firm for the purchase and sale of my property and they provided me with a trainee solicitor who was incompetent in everything she did.
She lied on a number of occasions to cover herself from delaying things to not completing payments for the greenbelt which ended up them sending me letters to attend court as their fees hadn't been paid by talbots law.
They don't return your emails or voilmails. I even complained whilst in the process of completing the sale and purchase of my new home and they just brushed the complaint under the carpet.
Horrible experience will never use them again.
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Adrian
Collected on:
This review is for a different branch.
Holly and all the staff at Talbots have been superb throughout the whole process.
At the first meeting Holly was able to put us at ease and we were reassured that this whole complicated process was in very capable hands. She was clear about the costs and timings of the process which turned out to be exactly as set out.
She has been a great support and always responded quickly to any enquiries we had.
I am really happy to be able to recommend Holly as a very safe pair of hands to help alleviate the stresses of these legal procedures. Thank you Holly.
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Matter Type:
Residential Conveyancing
Chelsey
Collected on:
Being in my first home for just over a year I thought it would be the right time to say how excellent the process was using Terri from Talbots was. I was a first time buyer, who was nervous and felt like I had many silly questions, some of which I would ask more than once. The process from start to finish was smooth and faultless and the communication between Terri and I was perfect. Highly recommend. I’m not ready to move house again, but when I am, I will be looking for her.
Thank you Terri
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Matter Type:
Residential Conveyancing
Matt
Collected on:
Just closed the purchased of my first home. Couldnt recommend Talbots, Halesowen enough, from start to finish Terri was always available and kept me updated throught the process. Responses were always prompt, and always had the answers to the questions I had asked. Thank you Terri for making what is meant to be one of the most stressful experences in life one of the easiest.
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Kamal
Collected on:
Visited the Halesowen branch yesterday, amazing customer service by Stefanie. Would recommend to anyone
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Matter Type:
Residential Conveyancing
Samantha
Collected on:
We used TL Halesowen for our recent house sale and purchase.
We had exceptional service from Samantha Kings and Jayne Reeves during what became a difficult conveyancing chain.
Great communication, issues dealt with quickly and both going the extra mile to get us where we needed to be.
Would definitely recommend and use again.
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Matter Type:
Residential Conveyancing
Nick
Collected on:
I used Talbots on recommendation from a friend and was not disappointed.
Although not local to me the distance had no bearing on the quality of service from Terri and her colleagues in the Halesowen office.
My sale was processed quickly and efficiently, held up only by the buyers choice of Solicitor.
Finally it was all completed at a highly competitive price.
Based on my experience I would highly recommend them.
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We’re open 10 hours a day / 5 days a week, and some offices are open Saturdays 9.00am - 12.00pm – that’s longer than most local solicitors because we want to make it easy for you. Easy to get the legal advice you need, when you need it. We were one of the first law firms locally to gain the Lexcel quality mark. This is our promise to you. Our promise to provide you with the very best legal advice in a way that is easy to understand. We love what we do – it’s our passion. Legal advice can sometimes seem dull. But helping our customers resolve problems and making a small difference to their lives is what we love to do. 9 out of 10 people* say they would recommend Talbots. This shows we're doing the right thing by our customers – and that matters to us. We may be a business but we’re here to provide a service. From your very first call until your legal problem is resolved. How can we help you today?