Slater And Gordon Uk Limited

0161 676 2727

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)

Address
Rotterdam House
116 Quayside
Newcastle upon Tyne
Tyne and Wear
NE1 3DY
0161 676 2727
www.slatergordon.co.uk/

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Accreditations

Other locations

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Available lawyers at Slater And Gordon Uk Limited

Adil Saeed

David Cunningham

Senior Litigation Executive

Jenniffer Brunt

Jessica Molloy

Bob Miller

Senior Associate Solicitor

Georgina Chase

Jamie Day

Andrew Owen

Clare Griffiths

Senior Associate Solicitor

Crystal Eaton

Darren Hughes

Senior Associate Solicitor

Emma Doughty

0.0 out of 5

(0)

Head of Medical Negligence

Helen Gierc

Jennifer Harper

Jenny Keith

How Slater And Gordon Uk Limited Compares

Value for money

Limited data.

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 50%

About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 35

24th / 4662

Family Law

1st / 11

82nd / 3864

Wills, Trusts & Probate

1st / 13

298th / 3533

Employment

1st / 154

37th / 3128

Personal Injury

1st / 57

16th / 2406

Clinical Negligence

1st / 28

8th / 947

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

16573
Very Good

2051
Average

400
Poor

350
Awful

2281

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Consumer

Matter Type:

Collective Actions

Jason

November 06, 2022

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Collected on:

VW refund

When vw admit scalded, slater and Gordon did say we would get £14k, but ended up with £2k bit of a differences,

A representative from Slater And Gordon Uk Limited responded to this review on 08 November, 2022:

Hi Jason, I'm sorry to read your comments, please be assured our Collective Actions team worked tirelessly to secure a good settlement. May I remind you of the confidentiality agreement as detailed in your contract & would as for you to review your comments kind regards

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Jonathan

September 12, 2022

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Collected on:

Audi/VW Claim

I cannot thank or recommend the solicitors at Slater and Gordon enough. Throughout the long period of the claim, the company has been professional, supportive, communicative and thorough. I have been well informed about progress all along too. The case was time consuming, challenging and complicated, but Slater and Gordon rightly persevered to bring the correct outcome. Thank you all very much.

A representative from Slater And Gordon Uk Limited responded to this review on 16 September, 2022:

Hi Jonathan, thank you for your positive review, I will pass onto our Collective Actions team. kind regards C Gough

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Robert

September 08, 2022

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Collected on:

VW Emmissions claim

S&G handled my claim against VW with great professionalism and kept me updated with minimal information but with just enough to make me well informed.
Thank you S&G

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Gregg

September 02, 2022

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Collected on:

Vw emissions

Absolutely fantastic get me informed all the way through the issue I'm came out with a fantastic result thank you very much.

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Consumer

Matter Type:

Collective Actions

Amanda

September 01, 2022

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Collected on:

Part of the VW emissions claim

I was kept informed at every step of the process .
Satisfied with final compensation .

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Consumer

Matter Type:

Collective Actions

chris

September 01, 2022

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Collected on:

Vw claim

Kept informed as events happened. Very satisfied with their services.

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Personal Injury

Verified review

Matter Type:

Motor Insurance Policy

John

November 12, 2024

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Collected on:

Motor personal injury claim

This review is for a different branch.

Adil was great through the whole process, kept me updated all the way through and was very helpful with getting my claim sorted

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 13 November, 2024:

Hi John, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Hugh

November 12, 2024

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Collected on:

Personal Injury Claim

This review is for a different branch.

Professional, efficient and friendly service.

Lawyer named in this review:
Shuiken Chan

Shuiken Chan

A representative from Slater And Gordon Uk Limited responded to this review on 12 November, 2024:

Hi Hugh, Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found Shuiken's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Debbie Melville

November 09, 2024

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Collected on:

Compensation Claim

This review is for a different branch.

I have gave Slater & Gordon 3 stars due to number of employees dealing with my claim I believe previous employees left the company but I did not find this out until I chased claim up. However I would give Adil Saeed 5 STARS , so happy he took over my claim, excellent customer service , went above & beyond would 100% recommend Adil.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 11 November, 2024:

Hi Debbie, Thank you so much for your review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Debbie Melville

November 09, 2024

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Collected on:

Compensation Claim

This review is for a different branch.

Adil Saeed, was very professional, kept me updated on a regular basis from when he took over the claim, had two previous employees dealing with my claim prior to that &
I had to contact them for updates. Adil's customer service was outstanding he went above & beyond to keep me updated which I really appreciated. Adil provided a 5 star service. Was not really impressed with firm but very impressed with Adil.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 11 November, 2024:

Hi Debbie, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Reviews collected from

jill

November 14, 2022

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Collected on:

jill

A first for me, this type of action, An excellent outcome and informative and professional process

A representative from Slater And Gordon Uk Limited responded to this review on 14 November, 2022:

Hi Jill Thank you very much for your 5* review and excellent feedback, we really do appreciate it! Best wishes Shannon Hayley Customer Analyst

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KAY

November 08, 2022

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Collected on:

KAY

I was very happy with my experience using Slater and Gordon. I filled in the paperwork at the beginning, which took some time, but after that my input was minimal and Slater and Gordon did all the hard work for me, communicating effectively along the way.

A representative from Slater And Gordon Uk Limited responded to this review on 08 November, 2022:

Hi Kay Thank you very much for your 5* review! We're delighted with your excellent feedback and will be sure to share your kind comments with our Collective Actions team who will be delighted that they could help! Best wishes Shannon Hayley Customer Analyst

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Personal Injury

Matter Type:

Personal Injury Law

Michael

October 22, 2022

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Collected on:

Michael

This was the first time I joined a "legal class action". Slater & Gordon were first class throughout, with regular updates on progress and procedures, from initially taking over the case to its successful conclusion. Thank you, best regards, mt.

A representative from Slater And Gordon Uk Limited responded to this review on 24 October, 2022:

Hi Michael, thank you so much for your review I'm delighted you have rated us first class. Kind regards C Gough

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Personal Injury

Matter Type:

Personal Injury Law

Lisa

October 19, 2022

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Collected on:

Lisa

As many others have said, I am very happy with the service provided by Slater & Gordon. As part of the VW emissions claimant group, the process was very simple, and I was kept informed throughout the process. I am also very satisfied with the monetary settlement I received.

A representative from Slater And Gordon Uk Limited responded to this review on 20 October, 2022:

Hi Lisa Thank you very much for the 5* review! We're delighted with your excellent feedback and will be sure to share your lovely comments with our Collective Actions team! Best wishes Shannon Hayley Customer Analyst

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Personal Injury

Matter Type:

Personal Injury Law

Susan

October 19, 2022

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Collected on:

Susan

Very pleased with the service we were kept informed at every stage and pleased with the outcome for our VW claim starting in 2018, Ref: SUT2330.1

A representative from Slater And Gordon Uk Limited responded to this review on 19 October, 2022:

Hi Susan Thank you for the 5* review! We're touched by your kind comments for our Collective Actions team and will be sure to share your excellent feedback with them. Kind regards Shannon Hayley Customer Analyst

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