Slater And Gordon Uk Limited

03301076480

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)

Address
G3 Pacific Road
1 Pacific Road
Birkenhead
Merseyside
CH41 4AA
03301076480
www.slatergordon.co.uk/

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Accreditations

Other locations

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Available lawyers at Slater And Gordon Uk Limited

Adil Saeed

David Cunningham

Senior Litigation Executive

Jenniffer Brunt

Jessica Molloy

Bob Miller

Senior Associate Solicitor

Georgina Chase

Jamie Day

Andrew Owen

Clare Griffiths

Senior Associate Solicitor

Crystal Eaton

Darren Hughes

Senior Associate Solicitor

Emma Doughty

0.0 out of 5

(0)

Head of Medical Negligence

Helen Gierc

Jennifer Harper

Jenny Keith

How Slater And Gordon Uk Limited Compares

Value for money

Limited data.

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 35

25th / 4632

Family Law

1st / 11

100th / 3858

Wills, Trusts & Probate

1st / 13

327th / 3518

Employment

1st / 22

41st / 3116

Personal Injury

1st / 31

18th / 2387

Clinical Negligence

1st / 14

9th / 945

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

16646
Very Good

2054
Average

399
Poor

350
Awful

2287

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

joanne

January 16, 2025

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Wasted 11 months of my time.

This review is for a different branch.

Dropped my case right up to the point of getting it ready to go to court after 11 months of preparing it completely ruined my family through this thanks BOB MILLER

Lawyer named in this review:
Bob Miller

Bob Miller

A representative from Slater And Gordon Uk Limited responded to this review on 17 January, 2025:

Hi Joanne, Thank you for your review. We are saddened to hear you were not satisfied with our service, this does not reflect our high standards of customer service. For our future development and commitment to customer satisfaction, we would be grateful if you could email us at CustomerExperience@slatergordon.co.uk with your name and case reference so we can determine a root cause. We look forward to hearing from you. Kind regards Simon Murphy Customer Analyst

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audrey

December 19, 2024

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Really helpful

This review is for a different branch.

Stephen Drinkwater was really helpful, and kept me informed at all stages - highly recommend

A representative from Slater And Gordon Uk Limited responded to this review on 20 December, 2024:

Hi Audrey, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a helpful service and we will certainly share your kind words with Stephen, as well as his team leader, Lynsey, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Catherine Lees

December 13, 2024

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My experience with Slater & Gordon Solicitors

This review is for a different branch.

I had a very pleasant experience with Mr Adil Saeed my solicitor when I had an accident, he was very professional, helpful, and trustworthy all the way through my experience with him, also he explained the legal terms out in English to me which I felt a lot better with, I would recommend these solicitors to work with if I needed them again.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 13 December, 2024:

Hi Catherine, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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P McLellan

December 13, 2024

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Professional helpful support

This review is for a different branch.

Following an unfortunate accident I was assisted by Adil Saeed of Slater & Gordon in my personal injury claim. The service provided was excellent, and Adil was professional in his communications, kept me well informed and provided good explanation of the process.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 13 December, 2024:

Hi, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Consumer

Matter Type:

Travel rights

Kerry

November 29, 2024

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AVOID THIS COMPANY

This review is for a different branch.

My son has had a nightmare with this company wish I'd never went to them my sons case has gone on for 7 YEARS..!!
it's been so stressful and so unorganised...
Now he has accepted a claim it's been 41days since he settled and 11days ago they said they have his settlement money now they have changed their tune and said actually we dont have it
...so when you do win you still can't get your money off these people
Save yourself the stress and go ANYWHERE else....

UPDATE
NOW 51 DAYS WITH NO COMPENSATION PAID.....AVOID THIS COMPANY

A representative from Slater And Gordon Uk Limited responded to this review on 02 December, 2024:

Hi Kerry, Thank you for your review. As has been explained, we are yet to receive the settlement and our team have continued to pressure the third party into releasing the payment. We can assure you this is nothing out of the ordinary and the settlement will be with you once we have received it. We thank you for your patience during this time. Kind regards Simon Murphy Customer Analyst

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Michelle

November 26, 2024

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claim

This review is for a different branch.

adil has been fantastic sorting mine and my child’s claims while i just wait behind the scenes, very good at what he does, would recommend and would use again

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 26 November, 2024:

Hi Michelle, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Wendy Lawrence

November 25, 2024

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Personal Injury claim

This review is for a different branch.

Case dealt with by Adil Saeed. Kept me exceptionally well informed throughout the process explaining everything in a concise and straight-forward way. Has been very supportive right the way to the conclusion of the case.
Happily recommend them to people in the future

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 25 November, 2024:

Hi Wendy, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Verified review

Matter Type:

Motor Insurance Policy

John

November 12, 2024

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Motor personal injury claim

This review is for a different branch.

Adil was great through the whole process, kept me updated all the way through and was very helpful with getting my claim sorted

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 13 November, 2024:

Hi John, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Hugh

November 12, 2024

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Personal Injury Claim

This review is for a different branch.

Professional, efficient and friendly service.

Lawyer named in this review:
Shuiken Chan

Shuiken Chan

A representative from Slater And Gordon Uk Limited responded to this review on 12 November, 2024:

Hi Hugh, Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found Shuiken's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Debbie Melville

November 09, 2024

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Compensation Claim

This review is for a different branch.

I have gave Slater & Gordon 3 stars due to number of employees dealing with my claim I believe previous employees left the company but I did not find this out until I chased claim up. However I would give Adil Saeed 5 STARS , so happy he took over my claim, excellent customer service , went above & beyond would 100% recommend Adil.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 11 November, 2024:

Hi Debbie, Thank you so much for your review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Reviews collected from

Kate

January 16, 2025

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Kate

I am so grateful to Rachel at Slater & Gordon for her exceptional work on my case. From the very beginning I felt very comfortable and was made aware of the whole process. She was very clear in everything she communicated, knowledgeable, empathetic and really made a very emotional journey for me so much easier over the past couple of years. Things were explained in a way I could understand as a non-legal professional and I was kept in the loop every step of the way. She was always there if I had questions and got back to me promptly. Any member of Slater & Gordon I have dealt with has been professional, friendly & compassionate. What else can I say, but they’re first class! I would not hesitate recommending them to anyone who requires a medical negligence professional.

A representative from Slater And Gordon Uk Limited responded to this review on 17 January, 2025:

Hi Kate, Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Rachel and we will certainly share your kind words with her, as well as her team leader, Victoria, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Derek

January 15, 2025

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Derek

I have had the pleasure of having Shuiken Chan help me in my recent accident compensation claim. Shuiken was extremely helpful and knowledgeable throughout the process and successfully achieved a settlement in excess of my expectations.

A representative from Slater And Gordon Uk Limited responded to this review on 15 January, 2025:

Hi Derek, Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Shuiken and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Ewa

January 07, 2025

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Ewa

Mr.S.Drinkwater solved our legal problem quickly and efficiently.
I could not have hoped for better result.
I highly recommend this law firm.

A representative from Slater And Gordon Uk Limited responded to this review on 07 January, 2025:

Hi Ewa, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Stephen's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Lynsey, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Rehan

January 06, 2025

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Rehan

I had wonderful Experience with Slater and Gordon. David Cunningham is very professional and all the procedure was very smooth. Thanks !

Lawyer named in this review:
David Cunningham

David Cunningham

A representative from Slater And Gordon Uk Limited responded to this review on 07 January, 2025:

Hi Rehan, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with David's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Jane

January 06, 2025

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Jane

Following a road accident, I was assisted by Adil Saeed of Slater & Gordon solicitors. Adil was helpful and provided regular updates. His friendly approachable and professional manner made the process much easier.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 06 January, 2025:

Hi Jane, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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