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Thackray Williams LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thackray Williams LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thackray Williams LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thackray Williams LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thackray Williams LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thackray Williams LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thackray Williams LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thackray Williams LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Wills
C
Collected on:
My husband recently needed to update his Will and Leah Barrett dealt with this in an efficient manner. My husband has dementia and a mental capacity assessment test along with a report was required before we could proceed with updating the Will. I am grateful for Scott Mitchell and Leah in their “belt and braces” approach. Thank you
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David
Collected on:
I used this company to register POA documents and prepare my will
A representative from Thackray Williams LLP responded to this review on 14 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Employment Law
Joe
Collected on:
I recently employed the services of Megan O'Hara and was most impressed by Megan's helpfulness, proactivity and utterly professional service (and also initially Lydia Button's help). I'd therefore thoroughly recommend Megan and Thackray Williams.
A representative from Thackray Williams LLP responded to this review on 24 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Des
Collected on:
Good prompt service and easy to follow advice.
A representative from Thackray Williams LLP responded to this review on 12 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Probate
Clive
Collected on:
Thackray Williams provided a thorough and efficient service at a reasonable cost. They communicated well, and their knowledge and experience helped the executors through the extended process (and also saved us external costs).
A representative from Thackray Williams LLP responded to this review on 17 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Probate
Veronica
Collected on:
We have been very impressed with Mitchell, who dealt with our late father’s complicated estate with professionalism and efficiency. We were always kept informed in a clear manner, promptly and at every stage. All our concerns and queries were answered in a clear and understandable manner. Nothing has been too much trouble. Mitchell has been personable, understanding & courteous throughout. We recommend him highly. Thank you, Mitchell.
A representative from Thackray Williams LLP responded to this review on 06 February, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Probate
Maggie
Collected on:
Having been told by my solicitor that there had been no queries from the Probate Office so there would be nothing further to pay, I emailed her around 5 weeks later to thank her for her help and to see if she could recommend a colleague for conveyancing. Imagine my surprise when she replied with a further invoice attached for items such as photocopying and 'arranging for collection of probate document', which was just a phone call, asking me to pick it up, which could have been done by a receptionist! If you use Thackray Williams, I would advise that you state that you would prefer such calls to be made by admin staff, so that you do not pay solicitor's rates for this kind of thing. I am only glad that she was not there when I collected it, or the fee involved for me driving to their offices to pick it up might have been even higher. I will not be using Thackray Williams for my conveyancing after all as this has tarnished my experience, which had previously been good.
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Matter Type:
Residential Conveyancing
Hayley
Collected on:
Stephanie helped us over the last year and a half with our relocation project, including the sale of my flat and my mum's house, and the purchase of our new house in Hampshire. We had a bumpy ride with the purchase and also the sale of mum's house, with various parties withdrawing along the way but Stephanie was efficient, helpful, calm and responsive throughout. We felt we were taken care of and that she did our best for us at every stage. We are now happily installed in our new home. Thank you Stephanie for all your help.
A representative from Thackray Williams LLP responded to this review on 23 November, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Susan Jones
Collected on:
I have been very happy with my recent work with Thackray Williams. My solicitor was kind, supportive and efficient. I would happily recommend Thackray Williams to anyone.
A representative from Thackray Williams LLP responded to this review on 17 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Ouida
Collected on:
Its a pleasure to leave a review for Stephanie Sculley who acted for me recently on the sale of one of my flats. I found her very approachable, very professional and very patient as I did send quite a few email queries and the sale was delayed twice which Stephanie dealt with in a very capable manner. She acted for me a couple of years previously on a potential purchase and unfortunately that collapsed at the last minute. She earnestly endeavoured to get it to completion but the buyer imposed an impossible condition the day prior to completion so we had no alternative but to pull out. I can highly recommend Stephanie and will use her again on any future sales
A representative from Thackray Williams LLP responded to this review on 17 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Divorce
Martin
Collected on:
Galbraith Gorman dealt with my divorce for 2 years, not a week went by with updated information, I could not thank him enough in what was a very hard work divorce by my ex wife, even through covid19 he still kept upto speed and knocking the obstacles down, always one step ahead definitely worth the money.
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Matter Type:
Residential Conveyancing
A
Collected on:
Used Thackery Williams for our house purchase. Kevin and Laura headed up our purchase and we’re very friendly and knowledgeable.
We were encouraged to go with another solicitor by the bank which honestly just waited our time and delayed the completion. We’re so glad we paid the extra money and went with Thackery Williams. Would certainly use them again.
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jo
Collected on:
Very helpful
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Will
Collected on:
Buying a flat in London is difficult enough in 2021. With changing regulations, cladding certificates, COVID considerations etc. Unfortunately, the process can be made far more difficult by a lawyer who: you can't get a hold of; doesn't appear to know any specifics about your case even seconds after being reminded of them; misspells important sections of the contract you've been waiting months for.
On a positive note: buyer and seller alike can find common ground in their pitiful experience with your lawyer, the resulting conversations of mutual exasperation can provide a bonding experience to mellow tense negotiations. Your wider family and friends, like mine, may also add the term 'Kevin Gauntlett' to their vocabulary, and begin using it as a verb in its own right in colloquial conversation: e.g. "sorry for Kevin Gauntlett-ing you like that".
Thackray Williams used to be an exemplary solicitors, indeed it may still be, but if you find yourself picking up /this/ gauntlet, prepare yourself to be billed for a long journey of frustration.
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Matter Type:
Asset protection and tax mitigation
Rob
Collected on:
Needed to have some ID documents verified and no firm in Beckenham would do it. Thackray Williams did it and were extremely friendly and helpful, highly recommended.
A representative from Thackray Williams LLP responded to this review on 16 June, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Joseph Liu
Collected on:
We selected Thackray Williams to be our conveyancing solicitors for a couple of our home purchases, and I've had a especially positive experience with ✴︎Stephanie Sculley✴︎ in their Bromley office who's been very professional and meticulous throughout a rather complicated purchase. She managed to help us overcome a lot of barriers that came up along the way, and this purchase wouldn't have gone as smoothly without all the expertise she provided along the way.👍
A representative from Thackray Williams LLP responded to this review on 25 October, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
UK Employment Laws
Sammy Fryer
Collected on:
Faye Shorthall was fantastic. I would highly recommend her services for anything employment related. She was so knowledge and helpful. She was patient and understanding and was always able to suggest more than one route forward. An absolute asset to the Thackray Williams team.
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Matter Type:
Residential Conveyancing
Nancy Balestrini
Collected on:
I had a good experience using this firm for my conveyancing on my house sale and purchase recently. Gwen, Marcus and all of the team were very helpful and always kept me informed of what was happening. I would happily use them again. Thank you!
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Matter Type:
Purchase and Sale
Kevin Gauntlett
Collected on:
Kevin Gauntlett recommends Thackray Williams LLP.
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Matter Type:
Wills
Howard Lewis
Collected on:
Thackray Williams deliver on time every time.
Their attention to detail and professionalism is second to none.
A great company operated by a first class team.
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Extraordinary circumstances demand exceptional people. Thoughtful, intuitive, determined individuals. Approachable, insightful professionals who can quickly get to the heart of your needs to deliver results that mean as much to us as they do to you. It's these qualities that define us and have built our reputation as a leading full-service law firm that cares. Find out how our team can turn challenges into opportunities tailored around you.
