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Gillian
Collected on:
Personal Injury claim
This review is for a different branch.
Luis Dignan provided 10 star plus service in negotiations for settling a three year old claim. He is an asset to the Company.
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At Irwin Mitchell, we pride ourselves in understanding people. We understand that everybody's situation is different, be it business or personal.
Irwin Mitchell LLP
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Irwin Mitchell LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Irwin Mitchell LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Irwin Mitchell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Irwin Mitchell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Gillian
Collected on:
This review is for a different branch.
Luis Dignan provided 10 star plus service in negotiations for settling a three year old claim. He is an asset to the Company.
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Matter Type:
Fatal Medical Negligence Claims and Inquests
Scott
Collected on:
This review is for a different branch.
Last year my wife passed away whilst in a mental health hospital. Initially, the NHS Trust tried to justify the circumstances and did not seem to acknowledge their failings in keeping my wife safe. So without Irwin Mitchell's help, the family would not have got the answers we deserved.
The Irwin Mitchell team (Thomas Riss-Bristow, Larrisa Harpley & Adam Wisman) were brilliant from the start, helping to gather all the required evidence, liaising with the Coroners office and the NHS legal representatives and then supporting the family during a week-long Inquest and the following legal discussions that came after. The team were professional, compassionate and caring throughout and I would highly recommend Tom and the team as they were key in helping us to get answers during these traumatic times.
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Jonathan
Collected on:
This review is for a different branch.
appointed these following a dispute with a kitchen retailer who took my money upfront and failed to complete the job
They have ripped me and my insurance company off for approximately 50 grand taken almost 3 years to achieve nothing, had me pay out over £2500 for independent inspection reports all 100% favouring my claim and have now walked away after myself and my family have lived and suffered in a partly fitted kitchen and they advised me to leave it in such a Way as to give the retailer a fare chance to come back and compete the works
The company that carried out the report also dealt with legal matters and they quoted 5k to take the case on however I’d already engaged with Irwin Mitchell
To say it’s not fair is an understatement
AVOID AVOID AVOID AVOID AVOID
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Carol
Collected on:
This review is for a different branch.
Highly recommended they helped me a lot
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Matter Type:
Probate
Max
Collected on:
This review is for a different branch.
Be careful as to whom you put down as an executor of a will because if it's a solicitors the charges for probate/dealing with the estate "could" run into thousands as per the experience here, and it's difficult to nigh impossible to remove them without having to go through a court. Whether it's charging by the hour or charging a percentage of the estate I am sure many don't realise how much this will cost because of course when you write a will you may have no idea of the fees that they will charge. So my advice is if your loved one has made a will through a solicitor maybe an uncomfortable conversation may be best to avoid a massive shock later. We will never know if using Irwin Mitchell as an executor was the wish of our loved one or if possible (alleged) "persuasion" was a factor when the will was being set up. I know our loved one would be horrified if they were still here.
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Peter
Collected on:
This review is for a different branch.
Person who answered the phone asked a myriad of questions before trying to put me through to the appropriate dept . Didn’t manage to actually speak to a solicitor.!!!
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Daryl
Collected on:
This review is for a different branch.
It is stressful having to find legal advice. The team make the experience easier and bareable.
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Matter Type:
Settlement Agreements
Katrina
Collected on:
This review is for a different branch.
From the first call with Daniella Colton, she was so supportive which made me feel settled about the choices I had to make. Because of this, I chose to go with Irwin Mitchell for this reason and she was fantastic right to the very end making sure I fully understood everything along the way.
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Matter Type:
Employment Contracts
Maria
Collected on:
This review is for a different branch.
I have used Irwin Mitchell for getting a settlement agreement from work and they did absolutely everything for me with a very successful outcome
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Matter Type:
Settlement Agreements
Beatriz
Collected on:
This review is for a different branch.
I was in a Uk contract for the first time and I didn’t know almost anything. They took the time to make sure I was understanding and I felt truly listened and supported.
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David
Collected on:
Excellent work on our behalf from Irwin Mitchell, our case was handled with care and compassion throughout by Zoe Donahue who we would highly recommend ,well done and many thanks Zoe
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Shauna
Collected on:
I couldn’t have got through the last 5 years without the team I was provided with by Irwin mitchell, following a RTA in 2018. It has been a long lengthy process & still ongoing in some respects but the team always made me feel at ease took control of everything that was over whelming to be, easily staying in contact through phone calls and emails. I couldn’t recommend them more for a personally injury claim, my main point of contact was Laura Mcilduff who I could not fault at all she is the best of the best and has met every need I have endured along with Tom Dias who I have pestered at points along the way, but nothing was a bother. It can be very daunting in the beginning but these guys helped not only me but my family members too, and we powered on through, it was a pleasure to have them on my side, also using other departments now as things progress and have to mention the names, John Riley dibb & lara tucker & Connie smith for there continued support. They are an absolute credit to Irwin mitchell and I thank them all from the bottom of my heart.
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Felix
Collected on:
I was delighted by the dedication and efficiency of the services provided by these solicitors. They were exceptional with the effort and diligence in gaining a good understanding of our situation and case. Specifically the solicitor handling the matter, a Ms Garrod who was regularly in contact to ask and answer questions, as well as keeping us updated on progress and our options. She was most efficacious and sympathetic to our situation, providing a quality of work unparalleled. Whilst the situation was difficult, the comfort of such professionalism was a panacea in a trying time. I cannot recommend them enough and am profusely thankful for all they did. Whatever negative assumptions one may have of solicitors, they do not apply to this firm. If we’ve need of a solicitor again I would not hesitate to contact them again.
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Stephen
Collected on:
Outstanding service from a great team. Emma Bell and her team that included Stephanie Denham have been excellent whilst dealing with our Mesothelioma damages claim for our late father. We were kept informed of progress on a regular basis, a very caring and compassionate team that made this whole experience easier to cope with. I would very highly recommend Emma Bell and her team at Irwin Mitchell.
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Capastian
Collected on:
Extremely rude, waited to call them up due to being suggested to go and sort matters out around police negligence, needing help with matters however they are no good, immediately got hung up when speaking, need a solicitor then this is not the place to goto! Completely let down, they need to do better than this, would rate minus stars, just look elsewhere, you'll find better than these.
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