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How Irwin Mitchell LLP Compares

Value for money

!

Limited data.

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Irwin Mitchell LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Irwin Mitchell LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Irwin Mitchell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Irwin Mitchell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    10376
  • Very Good

    653
  • Average

    155
  • Poor

    139
  • Awful

    849

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
John

Matter Type:

Litigation - Property litigation claims

John

May 05, 2023

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Poor service provided, as confirmed by the Legal Ombudsman Service

The level of service provided by Irwin Mitchell was below an acceptable standard, as confirmed by the Legal Ombudsman Service. My retainer with Irwin Mitchell was terminated, as a result of raising a valid complaint. Not a firm of solicitors I would ever consider recommending.

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Marion

Marion

December 04, 2020

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Collected on:

Help with child orders

My solicitor James Henshall at Irwin Mitchell was fantastic, so professional and yet providing a calming influence when needed .A totally lovely guy who got the job done ,excellent service ,this man has made my family look forward with hope and excitement, something we havent been able to do for a while .A massive thanku .

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Scott

Matter Type:

Fatal Medical Negligence Claims and Inquests

Scott

November 15, 2024

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Collected on:

Medical Negligence helped to get answers and secure positive outcomes

Last year my wife passed away whilst in a mental health hospital. Initially, the NHS Trust tried to justify the circumstances and did not seem to acknowledge their failings in keeping my wife safe. So without Irwin Mitchell's help, the family would not have got the answers we deserved.

The Irwin Mitchell team (Thomas Riss-Bristow, Larrisa Harpley & Adam Wisman) were brilliant from the start, helping to gather all the required evidence, liaising with the Coroners office and the NHS legal representatives and then supporting the family during a week-long Inquest and the following legal discussions that came after. The team were professional, compassionate and caring throughout and I would highly recommend Tom and the team as they were key in helping us to get answers during these traumatic times.

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Jonathan

Jonathan

October 17, 2024

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Collected on:

Messed about and ripped off

appointed these following a dispute with a kitchen retailer who took my money upfront and failed to complete the job
They have ripped me and my insurance company off for approximately 50 grand taken almost 3 years to achieve nothing, had me pay out over £2500 for independent inspection reports all 100% favouring my claim and have now walked away after myself and my family have lived and suffered in a partly fitted kitchen and they advised me to leave it in such a Way as to give the retailer a fare chance to come back and compete the works

The company that carried out the report also dealt with legal matters and they quoted 5k to take the case on however I’d already engaged with Irwin Mitchell

To say it’s not fair is an understatement

AVOID AVOID AVOID AVOID AVOID

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Carol

Carol

July 12, 2024

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Collected on:

Excellent service

Highly recommended they helped me a lot

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Max

Matter Type:

Probate

Max

April 15, 2024

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Collected on:

Better and cheaper options out there!

Be careful as to whom you put down as an executor of a will because if it's a solicitors the charges for probate/dealing with the estate "could" run into thousands as per the experience here, and it's difficult to nigh impossible to remove them without having to go through a court. Whether it's charging by the hour or charging a percentage of the estate I am sure many don't realise how much this will cost because of course when you write a will you may have no idea of the fees that they will charge. So my advice is if your loved one has made a will through a solicitor maybe an uncomfortable conversation may be best to avoid a massive shock later. We will never know if using Irwin Mitchell as an executor was the wish of our loved one or if possible (alleged) "persuasion" was a factor when the will was being set up. I know our loved one would be horrified if they were still here.

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Peter

Peter

March 27, 2024

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Terrible experience

Person who answered the phone asked a myriad of questions before trying to put me through to the appropriate dept . Didn’t manage to actually speak to a solicitor.!!!

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Daryl

Daryl

February 23, 2024

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Collected on:

Good service

It is stressful having to find legal advice. The team make the experience easier and bareable.

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Katrina

Matter Type:

Settlement Agreements

Katrina

February 21, 2024

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Collected on:

Great Service

From the first call with Daniella Colton, she was so supportive which made me feel settled about the choices I had to make. Because of this, I chose to go with Irwin Mitchell for this reason and she was fantastic right to the very end making sure I fully understood everything along the way.

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Maria

Matter Type:

Employment Contracts

Maria

February 17, 2024

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Collected on:

Friendly and helpful staff

I have used Irwin Mitchell for getting a settlement agreement from work and they did absolutely everything for me with a very successful outcome

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Reviews collected from

Natalie

Natalie

July 08, 2024

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Collected on:

First class

First class - fast and efficient. Thanks again!

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Denise

Denise

July 05, 2024

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Collected on:

Thoroughly recommended

Caroline Shelton of Irwin Mitchell has been my solicitor for a number of years and is an expert when dealing with Wills and Probate. Over the years Caroline has dealt with my instructions in the most professional way and has always given me excellent advice and guidance. Some of my queries have seemed insurmountable to me but Caroline has explained any issues in a way that I have been able to make an informative decision regarding my Will. I can thoroughly recommend Caroline Shelton of Irwin Mitchell to anyone that requires a competent, professional person who understands the complexities of preparing a Will and then proceeding to Probate. The fees charged by Irwin Mitchell are fair and relevant to the amount or work carried out by Caroline Shelton.

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Nat

Nat

July 04, 2024

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Collected on:

Useless

Completely incompetent, we are trying to buy a house that these people are supposed to have started the probate application on 6 months ago. Our scoliciters today, after 2 weeks of trying to get an update, informed us that Irwin and Mitchell Chichester hadn't even applied for probate yet, and were planning on maybe doing it this week if they feel like it I guess? What have you been doing for the past 6 months! To anyone out there, If you are thinking of buying a house and these people have anything to do with it, walk away! Equally, If you are thinking of hiring them DON'T! They are utterly useless! Worse than useless!

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Ollie

Ollie

June 27, 2024

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Collected on:

Thanks again

Tiffany was excellent, incredibly helpful and thorough. Thanks again for all the help.

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Ann

Ann

June 19, 2024

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Collected on:

I would recommend Irwin Mitchell

I would recommend Irwin Mitchell to anyone who needed medical negligence solicitors. Getting fabulous results and always fighting our corner. They deal with all aspects of our lives to help lift some of the stress of caring for our loved ones. They are always available and are a amazing team of people.

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Irwin Mitchell LLP are accredited by

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Actions against the police
    • Assault using a Taser gun
    • Excessive force or assault
    • Human rights breaches
    • Malicious prosecution
    • Police negligence
    • Wrongful arrest or false imprisonment
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel - Airlines going out of business
    • Travel - Falsely advertised accommodation
    • Travel - Holiday Sickness
    • Travel - Travel agents going out of business
    • Travel - Trip cancellation
    • Travel - Unsanitary hotel conditions
    • Travel - Volcanic ash disruption
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum applications and appeals
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • No Win No Fee
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Aviation
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing