Carol
Collected on:
Excellent service
Highly recommended they helped me a lot
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Irwin Mitchell LLP
03701500100
At Irwin Mitchell, we pride ourselves in understanding people. We understand that everybody's situation is different, be it business or personal.
Also known as - Im Private Wealth, Irwin Mitchell Private Wealth
- Address
- S3 8DT
- 03701500100
- www.irwinmitchell.com
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Irwin Mitchell LLP
have 19 other locations
How Irwin Mitchell LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Irwin Mitchell LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Irwin Mitchell LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Irwin Mitchell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Irwin Mitchell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Leasehold properties
Geof
Collected on:
First Class Service
Very happy with the service that we receive from Irwin Mitchell and the personnel attached to our account
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Matter Type:
Accident At Work
Debbie
Collected on:
Misleading
All the other reveiws seem to have echoed what I was about to say, but be mindful when and if your doing " A no win, no fee", because they tell you it's originally 25% but that goes up when it gets to the nitty gritty of getting compensation. The Solicitor told me the terms were in the contract it can be as high as 40% and more, then why on earth did I start the process in the first place.
The contract reads like a Bible Amen to that I got to the first paragraph and gave up and they expect you've read it in times of turmoil in your life, no you must make it clear verbally.
Don't take anything for granted, don't make assumptions, because youl get the total opposite. I don't understand I was recommended by 2 people to go to Irwin Mitchell, why on earth didn't I go locally.
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S
Collected on:
Deputy Irwin Mitchell Trust Corporation
After more than 12 months of ongoing issues, I raised in November 2021 a complaint about the deputy of my daughters complex care package, Irwin Mitchell LLP, represented by Julia Lomas and Lucy Nicol. As the law firm refused to take actions or find a resolution for any of the issues raised.
In summary, Irwin Mitchell caused severe and irreversible and continuing financial damage to my daughters limited care funds and compromised my daughters wellbeing, by means of
a) slow processing of urgent deputy related decisions, towards e.g. investments but also care relevant equipment.
b) repeated ignorance of mutually agreed processes, resulting in exorbitant time spend from my side to rectify and resolve issues created by the deputy
c) ongoing payment issues, processing invoices in relation to my daughters care to late or only after final warnings (with all related implications) have been issued, resulting in additional work, avoidable interest charged to my daughters care package and reputational and credit rating related damages to me
The entire deputy team appears unable to acknowledge or apologise for any errors made. Senior managers are poorly prepared, high defensive and argue even the most appalling errors made by their trainee teams - as client, we felt continuously left alone with poorly trained and sometimes unprofessional associates.
Stay away from the deputy team at Irwin Mitchell LLP
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Angela
Collected on:
Lackadaisical | Lazy | Money hungry | No priority | Poor Service
Shocking solicitor - should be remanded for utter laziness and fleecing clients for money. Had to remind him to progress case. Never responded to emails in good time. Never answered queries. Had to assist him with evidence which was in plain site.
Worst service from a solicitor I have ever had.
Took my case to another firm and would never recommend this firm.
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R
Collected on:
Anonymous
Do not use Lisa Roberts for conveyancing service is appalling and slow not to mention the untruthful statements
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Matter Type:
Fatal Medical Negligence Claims and Inquests
Scott
Collected on:
Medical Negligence helped to get answers and secure positive outcomes
This review is for a different branch.
Last year my wife passed away whilst in a mental health hospital. Initially, the NHS Trust tried to justify the circumstances and did not seem to acknowledge their failings in keeping my wife safe. So without Irwin Mitchell's help, the family would not have got the answers we deserved.
The Irwin Mitchell team (Thomas Riss-Bristow, Larrisa Harpley & Adam Wisman) were brilliant from the start, helping to gather all the required evidence, liaising with the Coroners office and the NHS legal representatives and then supporting the family during a week-long Inquest and the following legal discussions that came after. The team were professional, compassionate and caring throughout and I would highly recommend Tom and the team as they were key in helping us to get answers during these traumatic times.
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Jonathan
Collected on:
Messed about and ripped off
This review is for a different branch.
appointed these following a dispute with a kitchen retailer who took my money upfront and failed to complete the job
They have ripped me and my insurance company off for approximately 50 grand taken almost 3 years to achieve nothing, had me pay out over £2500 for independent inspection reports all 100% favouring my claim and have now walked away after myself and my family have lived and suffered in a partly fitted kitchen and they advised me to leave it in such a Way as to give the retailer a fare chance to come back and compete the works
The company that carried out the report also dealt with legal matters and they quoted 5k to take the case on however I’d already engaged with Irwin Mitchell
To say it’s not fair is an understatement
AVOID AVOID AVOID AVOID AVOID
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Matter Type:
Probate
Max
Collected on:
Better and cheaper options out there!
This review is for a different branch.
Be careful as to whom you put down as an executor of a will because if it's a solicitors the charges for probate/dealing with the estate "could" run into thousands as per the experience here, and it's difficult to nigh impossible to remove them without having to go through a court. Whether it's charging by the hour or charging a percentage of the estate I am sure many don't realise how much this will cost because of course when you write a will you may have no idea of the fees that they will charge. So my advice is if your loved one has made a will through a solicitor maybe an uncomfortable conversation may be best to avoid a massive shock later. We will never know if using Irwin Mitchell as an executor was the wish of our loved one or if possible (alleged) "persuasion" was a factor when the will was being set up. I know our loved one would be horrified if they were still here.
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Peter
Collected on:
Terrible experience
This review is for a different branch.
Person who answered the phone asked a myriad of questions before trying to put me through to the appropriate dept . Didn’t manage to actually speak to a solicitor.!!!
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Reviews collected from
Nourshin
Collected on:
We recommend them to everyone
We’ve had a fantastic experience working with Saydie Farrell on our case. She made what felt like a never ending, difficult case feel easy and comfortable for my mother. We are truly appreciative and thankful to have a supportive team who have been ever so understanding and patient with my mother during her lowest time. We highly recommend Irwin Mitchell to everyone. The process was simplified greatly for us and it was an amazing experience working closely with Saydie. She will be greatly missed by our family and wish her all the best.
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Jem
Collected on:
Rebecca and her team were incredible
Irwin Mitchell were recommended to us as a result of our 12 year old daughter requiring specialist rehabilitation after complications following surgery to treat scoliosis. As a result of the surgery, she was left with significant life changing injuries that require life long care. We contacted Irwin Michell and the response was immediate, we had a visit from a Senior Partner within 48 hours to gain an understanding of our position and to make an outline assessment of our case. Right from the start, we felt a transparent and personal approach to our family which continued throughout our case which settled in June 2024. Irwin Mitchell were able to skilfully identify a range of expert witnesses to evidence the clinical negligence our daughter experienced. Throughout our case, from seeking the evidence, liaising with us as a family and providing updates and being available for questions and explanations of progress, we have been incredibly impressed with the way we have been supported through a challenging and complicated legal process. Our Solicitor, Rebecca Cherry, and her team have provided a service which I can only describe as outstanding; Rebecca's availability and responsiveness has been exemplary and her diligence and friendly, personal approach has been an incredibly reassuring factor, even when there have been real challenging situations through the period of Covid and lockdown. Rebecca never ceased to amaze us in her genuine concern for our daughters health and well being and in our opinion, went over and above to ensure we were able to navigate the challenges restrictions imposed during this period. Rebecca has guided us through the processes with clear explanations and in an uncomplicated style and her personable way of communicating has left us feeling completely safe to focus on our daughters rehabilitation and that the legal challenges were being confidently and robustly managed on our behalf in the background. Rebecca was able to liaise with our Barristers and expertly manage our relationship so we were not overwhelmed with the complexities of legal processes along with answering any questions we had through our journey. Rebeca's team have also always provided an excellent support where required and it was very evident, everyone had an incredible knowledge of our case and a commitment to gaining the best possible outcome. We have been nothing less than delighted with the level of expertise, care and empathy afforded to us and would highly recommend Irwin Mitchell to anyone that is seeking to identify a Solicitor to support them in a clinical negligence case.
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Jenny
Collected on:
Thank you Sinead
Sinead Rollinson-Hayes from Irwin Mitchell helped us immensely, she gave us answers despite our case not going forward. We would have been wondering if more could have been done for our son for the rest of our lives without Sinead getting us the answers we needed. We can now try to move on with our lives without our eldest son. In our opinion Sinead went above and beyond for us to which we will be eternally grateful. We would definitely use this company again if needed. Thank you Sinead
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Anonymous
Collected on:
Decent service
Decent service from Bethany and explained things that I didn’t quite understand. There were a few times where I submitted things and was asked to do so again which was a little frustrating.
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Kim
Collected on:
Great experience
Our experience with Shikha Maini has been very positive. Navigating legal processes can be very difficult however Shikha’s communication and explanations were first class. Nothing was ever too much trouble for her and she was always happy to have conversations to ensure our understanding and manage our expectations. Thank you Shikha for everything you have done for us and securing a positive outcome. We will be forever grateful for your patience, time and support and for securing a positive outcome.
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Personal areas of law
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Actions against the police
- Actions against the police
- Assault using a Taser gun
- Excessive force or assault
- Human rights breaches
- Malicious prosecution
- Police negligence
- Wrongful arrest or false imprisonment
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
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- Blood Transfusion Claims
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- Clinical Negligence
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- Knee Replacement Claims
- Laser Eye Surgery Claims
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- Medical Negligence
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- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
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- Oral Cancer Claims
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- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
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Construction
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Dispute Resolution
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Energy & Transport
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IT & Intellectual Property
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