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Gillian
Collected on:
Personal Injury claim
This review is for a different branch.
Luis Dignan provided 10 star plus service in negotiations for settling a three year old claim. He is an asset to the Company.
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At Irwin Mitchell, we pride ourselves in understanding people. We understand that everybody's situation is different, be it business or personal.
Irwin Mitchell LLP
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Irwin Mitchell LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Irwin Mitchell LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Irwin Mitchell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Irwin Mitchell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Gillian
Collected on:
This review is for a different branch.
Luis Dignan provided 10 star plus service in negotiations for settling a three year old claim. He is an asset to the Company.
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Matter Type:
Fatal Medical Negligence Claims and Inquests
Scott
Collected on:
This review is for a different branch.
Last year my wife passed away whilst in a mental health hospital. Initially, the NHS Trust tried to justify the circumstances and did not seem to acknowledge their failings in keeping my wife safe. So without Irwin Mitchell's help, the family would not have got the answers we deserved.
The Irwin Mitchell team (Thomas Riss-Bristow, Larrisa Harpley & Adam Wisman) were brilliant from the start, helping to gather all the required evidence, liaising with the Coroners office and the NHS legal representatives and then supporting the family during a week-long Inquest and the following legal discussions that came after. The team were professional, compassionate and caring throughout and I would highly recommend Tom and the team as they were key in helping us to get answers during these traumatic times.
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Jonathan
Collected on:
This review is for a different branch.
appointed these following a dispute with a kitchen retailer who took my money upfront and failed to complete the job
They have ripped me and my insurance company off for approximately 50 grand taken almost 3 years to achieve nothing, had me pay out over £2500 for independent inspection reports all 100% favouring my claim and have now walked away after myself and my family have lived and suffered in a partly fitted kitchen and they advised me to leave it in such a Way as to give the retailer a fare chance to come back and compete the works
The company that carried out the report also dealt with legal matters and they quoted 5k to take the case on however I’d already engaged with Irwin Mitchell
To say it’s not fair is an understatement
AVOID AVOID AVOID AVOID AVOID
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Carol
Collected on:
This review is for a different branch.
Highly recommended they helped me a lot
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Matter Type:
Probate
Max
Collected on:
This review is for a different branch.
Be careful as to whom you put down as an executor of a will because if it's a solicitors the charges for probate/dealing with the estate "could" run into thousands as per the experience here, and it's difficult to nigh impossible to remove them without having to go through a court. Whether it's charging by the hour or charging a percentage of the estate I am sure many don't realise how much this will cost because of course when you write a will you may have no idea of the fees that they will charge. So my advice is if your loved one has made a will through a solicitor maybe an uncomfortable conversation may be best to avoid a massive shock later. We will never know if using Irwin Mitchell as an executor was the wish of our loved one or if possible (alleged) "persuasion" was a factor when the will was being set up. I know our loved one would be horrified if they were still here.
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Peter
Collected on:
This review is for a different branch.
Person who answered the phone asked a myriad of questions before trying to put me through to the appropriate dept . Didn’t manage to actually speak to a solicitor.!!!
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Daryl
Collected on:
This review is for a different branch.
It is stressful having to find legal advice. The team make the experience easier and bareable.
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Matter Type:
Settlement Agreements
Katrina
Collected on:
This review is for a different branch.
From the first call with Daniella Colton, she was so supportive which made me feel settled about the choices I had to make. Because of this, I chose to go with Irwin Mitchell for this reason and she was fantastic right to the very end making sure I fully understood everything along the way.
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Matter Type:
Employment Contracts
Maria
Collected on:
This review is for a different branch.
I have used Irwin Mitchell for getting a settlement agreement from work and they did absolutely everything for me with a very successful outcome
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Matter Type:
Settlement Agreements
Beatriz
Collected on:
This review is for a different branch.
I was in a Uk contract for the first time and I didn’t know almost anything. They took the time to make sure I was understanding and I felt truly listened and supported.
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Jackie
Collected on:
Not having had to use a Solicitor before, I was a little worried. I phoned Irwin Mitchell and told them it was help with some employment paperwork . I was assigned to Poppy Ford, who was lovely and really helpfully. She walked me through my paperwork, so I understood it completely. It was all done on the phone or Zoom so I didn't need to visit the offices.
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Stephen
Collected on:
They returned my call promptly but I didn't need their services at this time
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Kevin
Collected on:
Using Irwin Mitchell for a personal claim on behalf of my son I can't recommend them highly enough. From start to finish they have been extremely professional , competent all ways answer emails and phone calls. They talk you through everything from time scale to costs. Andrew Buckman and his team have been fantastic the care and compassion they showed me and my family went above and beyond what I would have expected.
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Eileen
Collected on:
I’m very relieved that Irwin Mitchell was recommended to me by a friend as soon as I arrived home from hospital. I was facing a long and lonely period of recovery after being run over, sustaining a broken leg with associated skin injury and feeling quite depressed and anxious about the situation I found myself in. I made the initial phone call to Irwin Mitchell and the very next day was called back by my dedicated Irwin Mitchell solicitor Lauren Haas. From that time onwards I always felt that I had someone to guide me and assist me during my recovery. A rehabilitation package was organised for me which included more physiotherapy and some counselling. I was also visited at home by an empathetic and efficient case manager, Fiona, who was able to assess my physical and mental state and was therefore able to arrange the appropriate support. Any queries I had during the process were promptly answered by Lauren either by phone or email. She was able to answer concerns I had and explain the time scales involved in the personal injury claim process. I am convinced that having the support from Irwin Mitchell had a positive effect on my recovery. I am very grateful and wouldn’t hesitate to recommend Irwin Mitchell.
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Jessie
Collected on:
Exceptional service I received from Poppy Ford. Guided me through the process, very supportive and quickly responded to any questions I had. Very empathetic and patient. I would highly recommend the services of Irwin Mitchell.
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