01263 734313
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hansells.
J W Postle
Collected on:
I’m a happy and contented with my new will
Clare has done everything I could have wished for. She offered advice that hopefully leads to a smooth outcome. I could not have wished for better guidance.
Many thanks.
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Verified review
This review has been left by a verified client who used Hansells.
Nicholas James
Collected on:
Sue was very efficient and professional. I was kept informed of progress and she had the patience to deal with a slow and unresponsive firm on the other side. A good experience and Sue is someone I'm happy to recommend.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Robert George
Collected on:
Excellent service from Sue Lloyd kept me fully informed as to what was going on , dealt with a lot of difficult people from the buyers solicitor and the flats share ownership company .
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Edward Callaghan
Collected on:
1st class service from start to finish. Sue Lloyd assisted with Henry Gordon managed the exchange and completion of my property extremely effectively under a tight timescale and with numerous queries raised buy side. I would not hesitate to recommend their services and will certainly be using them in the future.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Joy Elizabeth
Collected on:
have used before. all easy- no problems. will use again if needed
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Allan
Collected on:
Emma did a good job for me. All sorted in a caring and friendly manner.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Shelyna is a good communicator and handled our sale efficiently.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Emma and Hansell's were wonderfully supportive, calm and diligent, during a drawn out, occasionally complicated house purchase and sale. Thank you.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anonymous
Collected on:
I had been putting off making a Will for years for various personal reasons and I was still very apprehensive when I made an appointment to see Clare at Hansells Solicitors. However, I should not have worried as from our very first meeting Clare was calm, kind and understanding, she took great care in helping me write my Will and I felt that I could speak to her in confidence. It was actually a very simple process and Clare explained that I can add notes to be kept with my Will in the future. I feel relieved and happy that something I dreaded doing is now done and it wasn’t scary at all. Clare also helped making LPA’s and they are now being registered. Another very important job now ticked off.
My grateful thanks to Annmarie also as she showed kindness and understanding when I wanted to change something in both my Will and the LPA’s, I hope I wasn’t a nuisance and you were always patient. You gave me confidence in changing a couple of details. I cannot praise or thank Clare and Annmarie enough. I feel that I can approach them anytime in the future without worry. Peace of mind.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Carl Richard
Collected on:
Sue dealt with my purchase in a very professional and timely manner.
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Matter Type:
Residential Conveyancing
angela
Collected on:
This is the second time that I have used Hansells for conveyancing. Excellent service both times. Efficient and professional. Easy to contact for advice. Definitely recommend.
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Matter Type:
Notary
Allan
Collected on:
Jane Stockings has been magic,always fitting me in on pretty short notice to get letters signed for my daughter who lives with her mom in New Zealand,I am really grateful.
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Brett
Collected on:
Just had a very poor experience with Hansells. I've been using them on a regular basis to complete guarantee forms and certificate of confirmation, including as recently as 3-4 weeks ago. I proceed to use them again for the same service today with the meeting all set up. I attend the meeting and am told the fees have now increased by 67%! No advance notice beforehand so I'm at least prepared and subsequently can make an informed choice. They had a whole week to tell me. Not good customer service. The price they paid is no further business with me including today (I walked out disgusted) and hopefully other people reading this will mean they decide to use a different solicitor.
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danny
Collected on:
Excellent service ,very professional.
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Adam
Collected on:
I have been involved with the team at Hansells for a number of months now, and can truly say its been an absolute privilege!
Every team member I have had the pleasure to meet or be in their presence are really something quite special. Their approach to life, work and inspiring others is uplifting, and stands out for their genuine approach.
From a personal perspective I'm inspired by them all every time I'm in thier company and by their amazing work ethic.
Keep up the great work guys, and thank you 😊
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Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
