01603615731
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Michelle
Collected on:
I am eternally grateful to Chloe and her secretary Daisy for resolving the matter of a contested Will which had been ongoing for several years, within a matter of months. Chloe was professional and sensitive through out the process and kept me up to date every step of the way. An ugly situation was made much more bearable with their help and support and positive outcome was achieved.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Lasting power of attorney
David
Collected on:
We had a relatively complex Powers of Attorney requirement which was completed in an efficient and accurate way. We were kept up to date with all the progress, and the process was explained to us in a clear and timely fashion.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anonymous
Collected on:
I am so pleased that I chose Hansells Solicitors to assist me with writing my Will. A friend recommended me to them, as she had a very positive experience with them. From making an appointment through to signing the whole process was fluid and efficient. All members of the Hansells Team I met were friendly supportive and knowledgeable. I would highly recommend them and will continue to use them in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Sophie Jean
Collected on:
Gemma and the team were incredibly helpful and pleasant to work with. Always happy to answer questions and get back to me ASAP if they didn't know the answer already! They managed to get my purchase completed in a surprisingly short time frame, which I am very greatful for.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Ian Terence
Collected on:
Sometimes a little difficult to contact but Gemma was meticulous and very clear when explaining issues that seemed difficult to me. Everything worked out well in the end. Overall she provided good service and I would recommend her to others.
Was this review helpful?
Matter Type:
Residential Conveyancing
Sheila
Collected on:
Guided me through a truly horrendous house sale.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Ella Deanna
Collected on:
We have used hansells 3 times (two house purchases and 1 sale) and we have worked with Gemma for both house purchases.
Without a doubt she has always been great, always helpful, explains everything and very efficient. We had a bit of a stressful time in the last house purchase and yet Gemma was made it easier answering any questions we had and pushing things when needed so we could complete on time.
Will definitely we returning in the future the next time we purchase a house in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anne M May
Collected on:
As circumstances change e.g. babies being born into the family, other family members dying etc. the need to update my will became obvious. Hansells held the original version and a new appointment was quickly made. The lawyer who handled the business was very knowledgeable and efficient and also friendly and extremely helpful. Northing seemed too much trouble. I was extremely satisfied.
Was this review helpful?
Ian
Collected on:
Craig stepped in to help resolve a difficult situation with an estate. He immediately grasped the issues and put us at ease. Craig's calm proffesionalism and good humour overcame various obstacles and led us to a satisfactory conclusion.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Transfers of equity
Anonymous
Collected on:
The process to get Equity Release on our property was a very professional and knowledgeable experience. The whole formalities took less time than we anticipated. We would certainly use Hansells Solicitors again and would recommend them to others.
Thank you
Was this review helpful?
danny
Collected on:
Excellent service ,very professional.
Was this review helpful?
Adam
Collected on:
I have been involved with the team at Hansells for a number of months now, and can truly say its been an absolute privilege!
Every team member I have had the pleasure to meet or be in their presence are really something quite special. Their approach to life, work and inspiring others is uplifting, and stands out for their genuine approach.
From a personal perspective I'm inspired by them all every time I'm in thier company and by their amazing work ethic.
Keep up the great work guys, and thank you 😊
Was this review helpful?
Julian
Collected on:
Everything went smoothly and great communication.
Was this review helpful?
Matter Type:
Residential Conveyancing
Melissa
Collected on:
Myself & my partner recently purchased our first home using Hansells Solicitors.
Millie McAvoy & Emma Duffield were amazing! 🌟 Nothing was ever too much trouble and they always kept us up to date with progress.
Thank you so much ladies for helping us buy our forever home! 🏡
A representative from Hansells responded to this review on 26 January, 2024:
Thank you for leaving a positive review for Millie and Emma. We know they will be delighted to hear your kind words, and we hope to work with you again in the future.
Was this review helpful?
Matter Type:
Purchase and Sale Of Commercial Property
cathy
Collected on:
Adrian and Timothy are very good professional in business property. Goo
A representative from Hansells responded to this review on 24 October, 2023:
Thank you for taking the time to share your experience with us. We will pass over your feedback to Adrian and Timothy.
Was this review helpful?
Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
