Solicitor at Hansells

Gemma Murrell

Solicitor - Associate - Norwich Team Leader Conveyan

SRA ID: 318160

Gemma Murrell is an Associate and based in our Norwich – Cambridge House office. Gemma completed her training at Hansells and qualified as a solicitor in September 2003. Gemma has worked across the region and returned to Hansells in January 2010 where she specialises in all types of residential conveyancing including freehold, leasehold, mortgages and matrimonial transfers.

Cambridge House, 26 Tombland, NR3 1RE

Licensed for 21 years

Practice Areas

Housing & Property

4.6/5 20 Client Reviews 20
  • Housing & Property 100%
20 Client Reviews

4.6/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    14
  • Very Good
    4
  • Average
    2
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
Sophie Jean
Verified Sophie Jean Added 4 days ago Report to admin
Collected whilst working at Hansells
December 17, 2024 20241217232836

Very helpful and proactive

5

Gemma and the team were incredibly helpful and pleasant to work with. Always happy to answer questions and get back to me ASAP if they didn't know the answer already! They managed to get my purchase completed in a surprisingly short time frame, which I am very greatful for.

Lawyer named in this review: Gemma Murrell

Was this review helpful? Yes

Ian Terence
Verified Ian Terence Added 4 days ago Report to admin
Collected whilst working at Hansells
December 17, 2024 20241217102909

My recent transaction

4

Sometimes a little difficult to contact but Gemma was meticulous and very clear when explaining issues that seemed difficult to me. Everything worked out well in the end. Overall she provided good service and I would recommend her to others.

Lawyer named in this review: Gemma Murrell

Was this review helpful? Yes

Ella Deanna
Verified Ella Deanna Added 1 week ago Report to admin
Collected whilst working at Hansells
December 14, 2024 20241214070932

Brilliant throughout

5

We have used hansells 3 times (two house purchases and 1 sale) and we have worked with Gemma for both house purchases.
Without a doubt she has always been great, always helpful, explains everything and very efficient. We had a bit of a stressful time in the last house purchase and yet Gemma was made it easier answering any questions we had and pushing things when needed so we could complete on time.
Will definitely we returning in the future the next time we purchase a house in the future.

Lawyer named in this review: Gemma Murrell

Was this review helpful? Yes

Sian Karen
Verified Sian Karen Added 1 month ago Report to admin
Collected whilst working at Hansells
November 19, 2024 20241119201352

3 star service

3

Process was lengthy
Communication was ok
Advice and Communication after the sale POOR
Advised to do xyz after the sale/purchase didn't complete on time as a claim for compensation could be made. Since then no Communication has been received despite repeated emails to the solicitor.

Lawyer named in this review: Gemma Murrell

Was this review helpful? Yes

Geoffrey Peter
Verified Geoffrey Peter Added 2 months ago Report to admin
Collected whilst working at Hansells
October 11, 2024 20241011161049

Knowledgeable, professional and thorough

4

I had not worked previously with Hansells; they were recommended to me. I found the people I dealt with directly to be friendly, knowledgeable and thorough. At times I got a bit frustrated because I felt it was taking too long to get things done; I also found it difficult on occasions to get anybody to answer the phone. Overall though, they did a good job for us and when something unexpected arose in the course of our transaction, they got on to it quickly and got comprehensive answers to address our concerns. I will work with this Solicitor again.

Lawyer named in this review: Gemma Murrell

Was this review helpful? Yes

Ella Deanna
Verified Ella Deanna Added 2 months ago Report to admin
Collected whilst working at Hansells
October 11, 2024 20241011100902

Always a great service

5

My partner and I have used Hansells twice now when buying and selling our home and plan to use them again on our next house purchase. Everyone there is very helpful especially Diane Baker, Gemma Murrell and Emma Duffield who were always efficient and on hand to answer any question we had. They made the process easy and stress free

Lawyer named in this review: Gemma Murrell

Was this review helpful? Yes

Colin Eric
Verified Colin Eric Added 4 months ago Report to admin
Collected whilst working at Hansells
August 21, 2024 20240821084441

Moving house

4

Moved house solicitor did conveyancing mostly done by paralegal Diane Baker

Lawyer named in this review: Gemma Murrell

A representative from Hansells responded to this review on 30 August, 2024

Thank you for sharing your feedback regarding the conveyancing services provided during your recent house move. We are pleased to hear that the process was handled effectively by Gemma and her team, particularly by Diane Baker, who is a valued member of our paralegal staff.

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Betty Lucy
Verified Betty Lucy Added 4 months ago Report to admin
Collected whilst working at Hansells
August 19, 2024 20240819124954

Help with House Sale

5

I was able to get the work of selling my house and garden ( which were home for 66 years) done in time to meet the needs of both me and the buyer.

Lawyer named in this review: Gemma Murrell

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Amelia
Verified Amelia Added 5 months ago Report to admin
Collected whilst working at Hansells
July 17, 2024 20240717151019

House move

5

This is the second time I have used Hansells and both times have been great! Thankyou to Gemma and Diane for helping each step all the way through. There was times where responses could have been quicker we would often find out more of our mortgage advisor. But over all I would definitely recommend to anyone! Thanks again for all your help.

Lawyer named in this review: Gemma Murrell

Was this review helpful? Yes

Helen Bridget Ormerod
Verified Helen Bridget Ormerod Added 8 months ago Report to admin
Collected whilst working at Hansells
April 10, 2024 20240410213348

Purchase of old family home from brothers/Father’s will

4

Very pleasant and approachable although the process went on for longer than I expected.
This was however not a straightforward affair and was complicated by the involvement of a difficult family member.
I felt comfortable discussing any issues with Gemma which I think is important.
Although this part of resolving my father’s will is over, the process is not yet complete and will involve the services of Lauren Cotton again to help us.
It would have helped to know in advance that Gemma would be dealing with this side of things and there seemed to be a delay in getting started with the purchase. Overall though I am very pleased and it will take the time it takes.

Lawyer named in this review: Gemma Murrell

Was this review helpful? Yes

About Gemma Murrell

Gemma Murrell is an Associate and based in our Norwich – Cambridge House office. Gemma completed her training at Hansells and qualified as a solicitor in September 2003. Gemma has worked across the region and returned to Hansells in January 2010 where she specialises in all types of residential conveyancing including freehold, leasehold, mortgages and matrimonial transfers.

Languages Spoken: English

Contact Gemma Murrell

Address

Hansells

Cambridge House

26 Tombland

NR3 1RE



Phone

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

15/09/03

05/01/22

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

Associate

Hansells

?-01-10-2019

Associate

Hansells

?-29-12-2021

Solicitor

Hansells

29-12-2021-present