01263 512003
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hansells.
Owen
Collected on:
Jane provided a first-class service when helping me with two wills. She was efficient, knowledgeable, and an absolute pleasure to deal with throughout the entire process.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Annie Holder
Collected on:
Clare is an absolute asset to Hansell's, She is bright, kind and able to explain things in a clear and understandable manner. I would recommend her to my family and freinds.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Ian walsh
Collected on:
Really friendly professional service made the whole experience of getting a Will very straightforward
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Frances & Michael
Collected on:
We instructed Jane to act on our behalf in connection with wills and power of attorney. Upon meeting Jane for the first time we were immediately put at ease by her friendly but professional manner. We were given sensible help and advice, assisting us in making the right decisions regarding our wills and power of attorney. Jane made sure we understood the importance of the decisions we were making which we found very reassuring, we would not hesitate in recommending Jane's services. She is a credit to Hansells.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Lee
Collected on:
Jane provided exceptional assistance with my power of attorney and will update. She was professional, efficient, and knowledgeable. It was a pleasure to deal with her—friendly, approachable, and honest. The process was smooth and straightforward, with direct contact and clear, practical advice. The billing was correct with fixed fees, and Jane kept me fully aware throughout. I highly recommend her first-class service and would gladly use her again.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Maxine
Collected on:
Jane provided excellent service for my power of attorney and will update. She was professional, efficient, knowledgeable, and a pleasure to deal with. Her friendly and approachable manner ensured a smooth process. Jane's clear advice was easy to understand, and she kept me fully aware throughout. Highly recommend.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Paul and Ann will elsegood
Collected on:
Fully understood our requirements and converted into our Wills
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anonymous
Collected on:
Jane provided exceptional service in assisting with four LPAs. Her professionalism, friendliness, and efficiency ensured a smooth process from start to finish. Jane's knowledge and approachability made discussing complex matters straightforward, and her sensible advice was invaluable. I would highly recommend Jane's services to others, and I wouldn't hesitate to use her expertise again in the future. Throughout the process, I felt fully informed and supported.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Sandra & Frederick Pake
Collected on:
Jane was an excellent solicitor when she explained everything to us. I would recommend her to anyone. She was friendly while being professional.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Trusts
Fred
Collected on:
Jane provided outstanding service in assisting with the power of attorney. Her professionalism, efficiency, and extensive knowledge made the process a first-class experience. Dealing with Jane was a pleasure—she was friendly, approachable, and acted with integrity throughout. The process was smooth, with direct contact with my solicitor, and Jane provided clear, practical advice that was easy to understand. I appreciated her honesty about costs, with correct billing and fixed fees. Without hesitation, I would recommend Jane's services and would use them again in the future.
Was this review helpful?
danny
Collected on:
Excellent service ,very professional.
Was this review helpful?
Matter Type:
Residential Conveyancing
angela
Collected on:
This is the second time that I have used Hansells for conveyancing. Excellent service both times. Efficient and professional. Easy to contact for advice. Definitely recommend.
Was this review helpful?
Adam
Collected on:
I have been involved with the team at Hansells for a number of months now, and can truly say its been an absolute privilege!
Every team member I have had the pleasure to meet or be in their presence are really something quite special. Their approach to life, work and inspiring others is uplifting, and stands out for their genuine approach.
From a personal perspective I'm inspired by them all every time I'm in thier company and by their amazing work ethic.
Keep up the great work guys, and thank you 😊
Was this review helpful?
Julian
Collected on:
Everything went smoothly and great communication.
Was this review helpful?
Matter Type:
Residential Conveyancing
Melissa
Collected on:
Myself & my partner recently purchased our first home using Hansells Solicitors.
Millie McAvoy & Emma Duffield were amazing! 🌟 Nothing was ever too much trouble and they always kept us up to date with progress.
Thank you so much ladies for helping us buy our forever home! 🏡
A representative from Hansells responded to this review on 26 January, 2024:
Thank you for leaving a positive review for Millie and Emma. We know they will be delighted to hear your kind words, and we hope to work with you again in the future.
Was this review helpful?
Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
