Ailish
Collected on:
Absolutely fed up with this companys inability to communicate properly
My solicitor was actually very good and she reviewed some paperwork for me with some minor amendments, then another solicitor, without my knowledge, took a look and removed some vital information from the document, i complained about this and they called to discuss which i was of course charged for.
I had an email asking for £3200, the next day they asked for £3800.
I got fed up and said i would act in person, asked for all my paperwork and an invoice.
I got an invoice which was almost £5000. I paid this but received no paperwork.
They sent the acting in person notice to the other party with private personal information which they should not have shared, they retracted this but didn't tell me and also did not submit a revised copy.
I made a complaint about all of this and got a generic business filled lingo response.
I asked for my paperwork several weeks later and they said i have another invoice to pay, why do i have yet another invoice to pay when i already asked for an invoice and paid it!!
They also instructed a barrister for me and i did not receive an invoice for this.
Absolutely disgusting way to treat a client, i paid 10k for a first hearing and reviewing of a statement, they were not transparent about pricing
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