Stowe Family Law LLP

In navigating the complexities of legal services, the clarity and adherence to regulatory standards set by the Solicitors Regulation Authority (SRA) are paramount for any law firm. Regrettably, my experience with Stowe Family Law starkly contrasts these expectations, revealing significant shortcomings that potential clients ought to be wary of.
First and foremost, the firm's apparent disregard for SRA guidelines is a glaring concern. This disregard is evident in several critical areas, including client care, complaints handling, billing practices, data protection, and the clarity of legal documents provided to clients.
The firm's process for handling complaints is notably deficient. Despite engaging with complaints officers who boast impressive credentials and extensive experience, it became apparent that their understanding of the law and its application in resolving client grievances is lacking. This raises questions about the efficacy of the firm's internal training and quality control measures.
Ambiguity is a recurring theme in my dealings with Stowe Family Law. The client care letter and terms and conditions provided at the outset of engagement were both ambiguous, failing to clearly outline the complaints process. This lack of clarity extends to the firm's billing practices, which I found to be highly questionable. The documents provided did not sufficiently communicate my rights and responsibilities as a client, leading to potential miscommunications and unmet expectations.
Moreover, the explanation of how my data is protected and my rights under data protection laws were worryingly vague. In an era where data protection is of utmost importance, the firm's failure to provide clear, understandable information on this subject is a significant oversight.
The scope of services offered by Stowe Family Law and their limitations was another area where clarity was sorely lacking. This ambiguity could leave clients unclear about what to expect from the firm, potentially affecting their legal outcomes.
The firm also seems to underestimate the necessity for clients to promptly update their information. This oversight could impede the efficiency of communication, affecting the timely progression of legal matters.
Finally, the use of legal terminology and complex language in the firm's documents could easily obscure their meaning, potentially leading to confusion among clients who may not be familiar with legal jargon.
In conclusion, while Stowe Family Law may have the façade of a reputable law firm, my experience has unveiled a series of practices that fall short of the professional standards expected within the legal industry. Potential clients should proceed with caution and consider these issues when deciding whether to engage the firm's services. It is imperative for Stowe family law to address these shortcomings promptly, prioritizing transparency, clarity, and adherence to regulatory guidelines to restore confidence in their client care and legal services.

approached Stowe and was appointed Rebecca Finnigan as my solicitor in a matter related to the children. She have been attentive , communicative, and compassionate all through the proceedings. My case is very complex as it includes issues related to child abduction and many safeguarding issues . Rebecca provided excellent legal advice throught the case .

I would certainly recommend using them .

S.M

Avoid. 15k spent in 3 months. Before any hearings. Just to read things and change letter font. Lack of knowledge e.g right to a family life, lies claiming they've sene the evidence when it hadn't been sent, refusal to look at evidence . Every barrister/solicitors iv spoken to since. Gasps and tuts at the cost and lack of proactivenes.

Extremely rubbish lawyers, inexperienced and keep missing deadlines. They tell you what you cannot do while the other side's lawyers do it very easily. The court deadlines are missed as well. Specifically stay away from Katy Jordan (also is not a family lawyer but criminal lawyer as she said so many times during the meetings) and Louise Chipchase (who promised to work with Katy Jordan and was never been seen). I wasted my time and money, and it cost me a lot. Stay away.

After trusting them twice as to the case not being completed within the time of the essence of the contract they yet again failed to put things in place within the time frame then lied I would say to my face but it was via phone. To which I have evidence.
I then paid them up to date and had nothing more to do with them.
They have now sent me a bill for nearly £1000 for work not requested by me and of their own violation.
Including in this “bill” are many emails and phone calls that were not received or answered of which they are trying to bill me £23.50 a time for.
I therefore urge persons thinking of using this firm to look elsewhere.

I would highly recommend against using this company for any legal issues. If you do, then Do Not proceed with Katy Jordan. She is more of a salesman than a lawyer. Highly unprofessional, information not shared between lawyers and barristers. Only responsive when asking for additional funds. Bundles not prepared for court hearings, barristers left chasing their tail due to inadequate preparation from lawyers. Crucial information not noted by lawyers. At one point I even had highly sensitive emails sent to me, intended for another client.

I approached Stowe and was appointed Jennifer Reddy as my solicitor in my divorce . She ( and her associates) have been attentive , communicative, and compassionate all through the process , they kept me informed throughout , and the result was better than I ever imagined.
I would certainly recommend using them .