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How Gepp Solicitors Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gepp Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gepp Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 9%
About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gepp Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Gepp Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gepp Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gepp Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Gepp Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1198
  • Very Good

    80
  • Average

    11
  • Poor

    6
  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ubsha

Matter Type:

Investment purchases and Buy to Let

Ubsha

November 17, 2024

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Collected on:

Purchase of property

I got beyond excellent customer service. I was supported throughout the whole process and felt confident. It was my first experience of buying a property, I was very nervous and I did not know what to expect but Tahmina went above and beyond to help And support me throughout the whole process.

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Tony

Tony

November 13, 2024

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Natasha Kelt

I first contacted Gepps solicitors because they were in Chelmsford and near the courts . My problem being a tenant sueing me for the return of the deposit . I found this situation very stressful and unjust. When I spoke with Natasha she was very helpful very knowledgable and very understanding . Because of her manner I asked if she would defend me . She agreed and from that moment I got my life back. She wrote to the tenants explaining the situation and the outcome was they dropped the case. I will always be very grateful and would not hesitate to recommend her and of course Gepps for employing her.

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David Whirledge

Verified review

This review has been left by a verified client who used Gepp Solicitors.

David Whirledge

November 13, 2024

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Collected on:

Lost their way

Sadly, the company has been on a downhill trajectory for some time.
I realise it is difficult to employ good solicitors but they have over promoted which in turn means you pay top dollar for a very second rate service.

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Andrea

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Matter Type:

Wills

Andrea

November 08, 2024

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Gepp's customer service is second to none.

I would like to thank you for your help, advice and guidance which was essential. When I wanted to rewrite my will, I will definitely recommend your excellent service to friends and family.

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Philippa McKay

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Matter Type:

Wills

Philippa McKay

November 08, 2024

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Collected on:

Excellent service

Originally my husband & I came into to GEPP solicitors as part of the Hospice Will week however it quickly became apparent that this would not meet our needs. Alexandra explained everything without any pressure to proceed with a more in depth will however the outcome has left us in a position whereby we feel the family will be protected in the best way possible in the event of our passing.
Very efficient and clear process - thank you,

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Tina

Tina

November 07, 2024

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Excellent advice and help from Mr Bri e and his team.

I cannot recommend Mr Brice and his team highly enough. The advice given during my case and the professionalism afforded was first class.

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Raj Choudhury

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Raj Choudhury

November 04, 2024

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Chris Howe & Team @ GEPP Solicitors - Recommended

We have very recently purchased our home in Chelmsford. It was a complex sale process due to the paperwork involved. Our GEPP assigned Solicitor, Chris Howe, at the outset identified the issues with the Sale paperwork, and the solution. Thereafter, thanks to his perseverance and diligence, we got the right outcome and the Purchase was completed. At all times during the process, Chris and his excellent Team, stayed in prompt and good communication with us. Thank you!

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Callum

Callum

November 01, 2024

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First class service

As a first-time homebuyer, I was understandably nervous about the property purchasing process, but Tahmina made everything straightforward and stress-free! From start to finish, she was highly professional, communicative, and attentive to all my questions and concerns. She guided me through each step, explaining legal jargon in simple terms and keeping me updated on every development.

I couldn’t have asked for a better experience and would recommend Tahminna and her team to anyone, especially first-time buyers like myself. Thank you for making my first home-buying experience a positive and memorable one!

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Anthony ramsey

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This review has been left by a verified client who used Gepp Solicitors.

Anthony ramsey

November 01, 2024

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Brilliant

Got the best result possible very polite and explained everything clearly and would recommend to anyone who needs this service

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Heather Moore

Verified review

This review has been left by a verified client who used Gepp Solicitors.

Heather Moore

October 31, 2024

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Collected on:

DEPUTYSHIP APPLICATION

I would just to say how professional, knowledgeable and friendly the dealings are that I have had with Clare Nichols and indeed everyone at Gepp Solicitors.

Clare is the nicest person and there’s only positive things I can write. I had already been appointed the Financial Deputyship with regards to my son and we wanted to see if we could get the Health & Welfare deputyship in joint names with my daughter as she will be the one who looks after my son after my death. After a few hitches in the height of Covid, Gepp Solicitors kindly said that they would do another application pro bono as there were problems.

Unfortunately, on this occasion we were again refused the joint Health & Welfare Deputyship (they are notoriously hard to obtain) but this refusal does not take anything away from the hard work and professional conduct that has guided this matter through to where we are today.

To protect my son and daughter’s future, I fully intend to make an appointment in the new year to review my and my husband’s Wills.
Clare Nichols and Gepp Solicitors are a credit to the legal profession.

Yours sincerely,



Heather Moore (Mrs)

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Reviews collected from

muhammad

Matter Type:

Purchase and Sale

muhammad

October 31, 2024

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muhammad

Just got keys yesterday for our first home, used Gepp Conveyancing services after recommendation by a family member and estate agent.
I am really pleased and impressed with Bakshi and Teams response and professionalism which made the whole process very smooth and easy for us.

Highly recommend them

Thanks to whole team of
Bakshi Dhanda Team
Conveyancing
Gepp Solicitor

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Andrea

Matter Type:

Residential Conveyancing

Andrea

October 26, 2024

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Andrea

I cannot thank Bakshi and her team enough for their solid expertise, help and support to drive through a successful completion for my very recent house purchase! Excellent and prompt communications, clear and responsive explanations and generally an incredible service from beginning to end. I first used Bakshi a couple of years ago to sell my house which was super smooth and whilst this house purchase had a few obstacles, I felt in a highly expert and capable pair of hands. I will continue to keep recommending Gepp as the best solicitors to deal with! Huge thanks yet again Brilliant Bakshi!!

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Anita

Anita

July 09, 2024

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Anita

Amazing building

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Dezolaar

Dezolaar

July 04, 2024

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Dezolaar

Easy to park and very friendly welcome at reception.

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D

Matter Type:

Residential Conveyancing

D

June 21, 2024

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Collected on:

A client

As first time buyers Katie J and her team were fantastic in helping us purchase our new home. A reliable, proactive and professional service where everything was explained clearly and the communication was excellent. Highly recommend Gepps!

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Gepp Solicitors are accredited by

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About this branch

Description

We are proud of our history and our place in the local community. With over 250 years of serving clients in Chelmsford and throughout Essex, we deliver a complete service to both business and private clients, combining the highest standards of service with a tailored personal approach. We have highly skilled specialists in all our service areas, so you get expert attention every time. Because all our departments work closely together, when you need more than one type of specialist lawyer we can do your work in-house, reducing time, effort and most importantly your costs. We work for a wide range of clients from large businesses to small families and no matter what the problem is we will put you in touch with the best people to help and advise you as quickly and as cost-effectively as we can. Our lawyers and partners actively review client feedback to enhance both service quality and legal advice provided.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Computer and IT Law
    • Intellectual Property Litigation and Dispute Resolution