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How John M Lewis & Co Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of John M Lewis & Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using John M Lewis & Co. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 1%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how John M Lewis & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how John M Lewis & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that John M Lewis & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    269
  • Very Good

    24
  • Average

    2
  • Poor

    4
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
John O

Verified review

This review has been left by a verified client who used John M Lewis & Co.

John O

March 30, 2025

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Collected on:

Superb service

From the moment Jacqueline Byrd took on our case I couldn’t have asked for more.
Her attention to detail was spot on, she was always courteous and immediately grasped complex details, extremely prompt with accurate and precise replies and always lifted our spirits in a difficult process. The personal service we received made us feel like her only clients and she went the extra mile for us because she cared. I have nothing but praise for her and have recommended her wholeheartedly to other prospective clients already.
Quite simply Jacqueline, words cannot express our gratitude, but “Thank you, you were amazing”

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Mark

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Mark

March 28, 2025

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Collected on:

Solicitor review

Very professional and helpful. Kept us up to date and assisted promptly with any issues as they arose.

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Anonymous

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Anonymous

March 27, 2025

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Collected on:

House sale

Kunal supported me throughout the sale and completion process of my home, especially when ive needed extra support with paperwork I struggled with and he fully explained everything that needed to be done , he was very understanding and sympathetic and I wouldn’t hesitate to use him again in the future and highly recommend his services.

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Dean

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Dean

March 27, 2025

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Collected on:

Great service

Really good using you guys receptionist. Was very helpful
Fast replying to inquiries you definitely use again very professional ❤️

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Anonymous

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Anonymous

March 27, 2025

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Collected on:

Flawless

Jacqueline was perfectly professional, efficient, accessible and friendly and made what can be a stressful experience run very smoothly.
Thank you very much!

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Lynne Janis

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Lynne Janis

March 25, 2025

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Collected on:

Conveyancing

This was a complicated and emotional sale and purchase. There were a lot of problems and delays. Jacqueline gave excellent service all the way through, and was kind and professional at all times.

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Amy Louise

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Amy Louise

March 25, 2025

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Collected on:

Brilliant

Rachel and her team were fantastic throughout our selling and buying process and have provided a great service. The online system also made it easy to set up the initial payments and attach any paperwork that we had. Our property we were selling was leasehold which comes with its own complications but Rachel dealt with everything efficiently which kept the process working to the time scale we orginally had asked for.

Rachel was always quick to respond to any questions we had and we would definately use this firm again. Thank you so much for all of your help.

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Sarah Phyllis

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Sarah Phyllis

March 25, 2025

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Absolutely brilliant

This is the best solicitor EVER. So informative, very quick to respond to any queries, and always there if needed. This was the 4th time I have moved house and definitely the smoothest ride due to these amazing solicitors. I couldn’t believe how easy they made everything seem. I would definitely recommend and use again.

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Kevin

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Kevin

March 25, 2025

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Collected on:

My house sale

Thanks to Team Byrd process was painless informative at every step done on time a good Experience
Thanks Kevin’

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Helen Jayne

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Helen Jayne

March 25, 2025

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Collected on:

Selling of Doveridge and buying a new Barratt home.

Kunal was professional and understanding all the way through the process of selling and buying. Kept me up to date on a regular basis. I would highly recommend him to any of my friends and colleagues.

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Reviews collected from

Sian

Matter Type:

Residential Conveyancing

Sian

March 24, 2025

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Sian

All I can say is WOW, thank you so much Jacqueline.

Me and my partner are first time buyers, but have never had to worry about the stress of buying a house, wondering what the next steps are or how the process will work. Jacqueline has been amazing at keeping us updated, informing us about the next steps throughout and what we need to do.

You hear of people having to constantly chase their solicitors, but this wasn’t the case at all. And we have just completed in 3 months!!

Thank you so much Jacqueline, we will be back in the future and recommending you!

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Laura

Laura

February 11, 2025

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Laura

Great company to deal with, Jacqueline Byrd was fantastic when we were buying and selling selling. She was super helpful and really communicative. She did everything she could to keep things moving along quickly and smoothly. Highly recommend.

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Andy

Matter Type:

Residential Conveyancing

Andy

November 06, 2024

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Collected on:

Andy

Always good.

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Harminder

Matter Type:

Residential Conveyancing

Harminder

September 09, 2024

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Collected on:

Harminder

I never leave a good review! But this solicitors deserve one. I have used them several times for services such as house purchases and will writing and I will never use anyone else. Friends, affordable, on the ball and fast. Jacqueline did my last house purchase and she was so fast and friendly, chasing me!

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David

Matter Type:

Residential Conveyancing

David

July 13, 2024

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David

Incredible

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John M Lewis & Co are accredited by

accreditation

About this branch

Description

We are one of the East Midlands leading conveyancing firms, providing specialist advice to businesses, landlords, property developers and the general public throughout Derbyshire and its surrounding areas. Established in 1989 and still to this day the only specialist property lawyers in Derby, we have worked hard to establish our reputation as one of the leading residential property law experts in Derbyshire. We are able to offer a wide range of professional services including property law, conveyancing, probate and will writing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Residential Conveyancing
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