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How John M Lewis & Co Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of John M Lewis & Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using John M Lewis & Co. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 2%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how John M Lewis & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how John M Lewis & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that John M Lewis & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    190
  • Very Good

    14
  • Average

    2
  • Poor

    4
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Adam K

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Adam K

November 20, 2024

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Collected on:

Very Smooth Process.

Friends and Family had told me that solicitors always dragged their heels and I would have to constantly push them to get stuff back.

I chose John M Lewis because they were cheaper than the competitors so I was expecting them to be quite slow but I was very wrong!

I literally had no problems with the Jacqueline Byrd Team. Every email was answered extremely promptly and they kept me informed on all progress.

There wasn’t a chain either side of the purchase and we were in the house super quick. No delays from the solicitors at all.

Can’t recommend them enough!

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Nicola M

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Nicola M

November 15, 2024

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Collected on:

House Purchase

I have bought and sold several properties and would highly recommend John M Lewis and Gail Butler who acted on my behalf for the purchase of a property which needed to be completed in very tight time scales. Extremely professional, efficient, helpful, friendly service and will definitely use again. Thank you to both Gail and Kim.

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Graham Edwin

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Graham Edwin

November 14, 2024

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Lack of communication

Very poor communication from JMLewis, causing costly delays with the sale and purchase of my properties

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Alan

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Alan

November 14, 2024

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Complicated house purchase

I have recently used the firm to complete a house purchase which was complicated by numerous omissions of vital paperwork. Gail acted politely, professionally and tenaciously throughout, ensuring everything was in order before completion.

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Barbara ewa anna

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Barbara ewa anna

November 13, 2024

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Very professional company

Excellent company.All work was done to schedule I couldn't have asked more. Many thanks to Emma .

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Frederick

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Frederick

November 07, 2024

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Collected on:

Great service

Purchased land.
Timescales were cut short due to the budget as both the seller and I wanted the purchase completed pre-budget just in case of changes. Staff went out of their way, even communicating with me after hours to get the transfer completed in time.
My Solicitor gave great advice on the many, many calls that I made to her.

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Barbara Wade

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Barbara Wade

November 07, 2024

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Collected on:

Very communicative and helpful

First Rebekah, then Jackie were absolute angels during probably the longest, most stressful move we’ve undertaken. They were always there to talk things through, making the whole process so much easier to go through. I would highly recommend John M Lewis to everyone who is buying and selling a property

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Rhiannon H

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Rhiannon H

November 07, 2024

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Excellent solicitors

We chose John M Lewis following a quote from our estate agent which seemed reasonable. We were assigned Kunal to deal with the conveyancing process for our house sale and purchase. As we were relocating from the midlands to Wales it was a particularly stressful time. Kunal was professional, efficient, excellent at communicating and dealt with all enquiries effectively. He was responsive to our emails and queries and we feel so glad that we had him during this process, he really was excellent. I will not hesitate to recommend him to others. Worth every penny to keep our sanity during this process. Thank you so much.

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John

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

John

November 05, 2024

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Collected on:

DY367713

The firm did well I believe with what was a difficult sale of property. Communication by phone or email was generally good and the solicitors to whom I was assigned were knowledgeable and friendly. Although the sale was a particularly protracted one this was not the fault of JM Lewis; the only blip was a handover from Rebekah to Rachel where things went quiet for a bit and there seemed to be some communication breakdown for a week or so.

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Rachel Ann

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Rachel Ann

November 05, 2024

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Collected on:

Very good experience selling house

The whole experience of selling was made easy through the on line portal that I was able to use to provide documents. There was also regular updates about the progress of the sale . My lawyer was proactive in chasing up the buyers solicitors. Would have been 5 star but there was an unexpected delay over the weekend in the funds clearing which it would have been useful to have been warned about.

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Reviews collected from

Andy

Matter Type:

Residential Conveyancing

Andy

November 06, 2024

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Collected on:

Andy

Always good.

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Harminder

Matter Type:

Residential Conveyancing

Harminder

September 09, 2024

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Collected on:

Harminder

I never leave a good review! But this solicitors deserve one. I have used them several times for services such as house purchases and will writing and I will never use anyone else. Friends, affordable, on the ball and fast. Jacqueline did my last house purchase and she was so fast and friendly, chasing me!

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David

Matter Type:

Residential Conveyancing

David

July 13, 2024

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Collected on:

David

Incredible

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Merna

Matter Type:

Residential Conveyancing

Merna

November 29, 2023

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Collected on:

Merna

5* Excellent Service and Great communication.
Mr KUNAL PAREKH is professional and sorted out buying my house.
I recommend this Company to anyone who is buying a house
Thanks you

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Stephen

Stephen

October 19, 2023

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Stephen

5 star service. Queries answered quickly and efficiently. Cannot fault them. Would highly recommend

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John M Lewis & Co are accredited by

accreditation

About this branch

Description

We are one of the East Midlands leading conveyancing firms, providing specialist advice to businesses, landlords, property developers and the general public throughout Derbyshire and its surrounding areas. Established in 1989 and still to this day the only specialist property lawyers in Derby, we have worked hard to establish our reputation as one of the leading residential property law experts in Derbyshire. We are able to offer a wide range of professional services including property law, conveyancing, probate and will writing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Residential Conveyancing
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