Richard
We appointed John M Lewis to act for us in June 2020 on the sale of our first home and purchase of our second, based largely on the positive reviews we had read online.
We had used another local firm on the purchase of our first house around 5 years ago (who managed to turn a simple vacant possession purchase by first time buyers into a painful 16 week ordeal!) and so we were hoping for solicitors who would at least get the basics right this time.
Lisa Wills and her team were excellent, keeping us updated throughout the transaction process and also proactively moving things forward. In addition, there was always someone (Lisa or one of her team) available to speak to that knew our file and could update us on progress.
Exchange/completion was not easy (with a tight timetable and issues at either end of our chain) but the team, particularly Larissa and Kunal, worked very hard to ensure that everything went through as planned.
Finally, their fees were very reasonable and in line with the online quote we obtained when we started the process.
All in all we would not hesitate recommending John M Lewis to friends and family and would definitely use them again if needed in the future.
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