01132258811
OFFERING PROFESSIONAL AND SUPPORTIVE LEGAL ADVICE TO BOTH PRIVATE AND COMMERCIAL CLIENTS FOR OVER 170 YEARS
Also known as - Chadwick Lawrence LLP Solicitors
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Chadwick Lawrence LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Chadwick Lawrence LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Chadwick Lawrence LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Chadwick Lawrence LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Chadwick Lawrence LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Chadwick Lawrence LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Chadwick Lawrence LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Mary
Collected on:
We updated our Will and did Power of Attorney also. I rang for an Appointment and was delighted to receive a phone call from Katherine who was our named Solicitor. She was a delight to work with and explained everything in detail to us. There were no issues and all information completed inside 3months.
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Matter Type:
Wills
Allan
Collected on:
Extremely pleased with the service we received.
I'd highly recommend this firm
A representative from Chadwick Lawrence LLP responded to this review on 07 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Kind regards Neil Wilson, Managing Partner
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Matter Type:
Residential Conveyancing
Shawon
Collected on:
I was referred to Chadwick Lawrence by Homeward legal Conveyancing, and my experience has been nothing short of a nightmare.
The entire process took far too long, and I found myself constantly chasing the solicitor for updates. I had to send follow-up emails almost everyday because there was barely any proactive communication from their side. My case was urgent and clearly there were no actions to reflect the urgency.
The professionalism in the email exchanges was severely lacking. Emails from my solicitor were not addressed properly or professionally, which only added to my frustration and concerns about the level of service I was receiving. The team is incompetent and unable to liaise with third parties to address the urgency of the case and meeting the timeline.
The solicitor, who was dealing with my case and passed the exchange contract date by over a month. I have been very unfortunate to get a solicitor like her who represented me. I missed the property due to her negligence and incompetency. Her communication is awful. Chadlaw should be ashamed to keep an employee like her who is unable to deal with clients and makes lives difficult. In my experience, she is useless and unable to liaise with lenders and third parties. Despite informing her several times to copy me in email exchanges with third parties, she intentionally did not copy me in just show lack of transparency and integrity.
The team lead's line manager would defend her team members and not consider the customer. She is another useless person who lacks basic etiquette and manners to deal with customers. Due to just incompetency of the team and unable to liaise properly with my lender, I along with family members was left in a difficult situation.
Chadlaw wasted my valuable time and money. This entire situation is beyond ridiculous and has caused unnecessary stress and financial loss. I would not recommend Chadwick Lawrence based on my experience. Their lack of communication, professionalism, and accountability is unacceptable, especially when dealing with something as important as purchasing a home.
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Matter Type:
Wills
Jacki
Collected on:
Katherine Booth was great to work with, prompt, efficient, helpful and friendly
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Matter Type:
Wills
Brian
Collected on:
The partner at Chadwick Lawrence Howard Dapin was was extremely responsive and helpful.
A representative from Chadwick Lawrence LLP responded to this review on 01 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Kind regards Neil Wilson, Managing Partner
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Becky
Collected on:
Awful service. Eleanor began ignoring emails as soon as the house buying process started getting serious. She was clearly frustrated when we asked any questions and would only speak to us on her terms when she needed to know something (usually answers to questions she should know as a solicitor)
She did not read information properly as several times sent us incorrect paperwork with incorrect details on that, had it of gone unnoticed would have caused a massive delay. On one occasion she incorrectly instructed the wrong mortgage company to release funds for us which has left us having arguments with them and having to prove we didn’t ask for her to request funds from them. We asked for a substantial amount of money from our equity to be kept out of the transaction for us to have on completion. On completion day I had nothing paid of this money paid into my account and I had to chase her for a payment. She then told me that as it was late in the day on a Friday I may have to wait until after the bank holiday for this money to clear. It was obvious she had not thought to send this to us and had to be reminded. Our transaction was a part exchange with a new build developer and the solicitors hold £500 back for 14 days as a retainer to ensure that there is no damage to the part Ex’d property… it’s coming up to 28 post completion as I write and the solicitor firm still have my £500 even after the developer has confirmed this can be released back to us. There is many other issues that may seem minor but looking at the overall picture become a big problem. House moving is a stressful time but I can wholeheartedly say this company caused the majority of my stress unnecessarily. I wrote to the customer service complaints manager who did not respond to me - Eleanor’s ‘line manager’ responded some 5 days later basically blaming me for constantly chasing for updates and saying I should wait for an update. My response suggesting that if I was updated regularly as promised in the beginning I wouldn’t need to chase daily - this was ignored along with all of the other issues put to them.
If you value your sanity and want to minimise any potential issues (that, may I add were unnecessary and have been down to utter incompetence) then you avoid this company.
I’ve seen other reviews since taking on the company saying similar and a partner will always reply to say get in touch and we can resolve - all I would say is - I have done this and nothing has been resolved at all. And they still have my £500.
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Matter Type:
Wills
Colin
Collected on:
I enjoy working with Howard Dapin. He has been very helpful and supportive in finding a solution to my wishes for my diverse bequests.
He is also very mindful about trying to keep the fees down to manageable proportions, though I do find them expensive. But I am willing to accept these mainly because of the safeguarding and storage facilities on offer.
However, on occasions replies to my email enquiries have been tardy.
A representative from Chadwick Lawrence LLP responded to this review on 08 December, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Kind regards Neil Wilson, Managing Partner
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Matter Type:
Probate
Mark
Collected on:
Dealing with a deceased person's estate can be stressful. Chadwick Lawrence dealt with the application in a professional, sympathetic and timely manner and at a time convenient to me when attending the funeral as I live 250 miles away.
Matters were dealt with on line which avoided me having to travel to their offices a second time.
There were some exchanges required to agree the value of the estate for probate purposes, however the fees charged for the service were in line with the estimate given to me. So overall I was very satisfied with the service provided. Thank you
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Matter Type:
Residential Conveyancing
BM
Collected on:
My solicitor:
Failed to respond to my emails and phone calls for several days at a time.
Did not keep me updated on the progress of the conveyancing process, even when I specifically requested updates.
Let deadlines pass without taking action, which caused further delays.
Made mistakes in the paperwork, which caused further delays.
Were rude and dismissive when I tried to follow up on the progress of the conveyancing process.
Were not able to chase the sellers' solicitors, instead relying on emails, which led to an even bigger delay.
Were on holidays the week before the completion, which created another delay as no one was looking after my case.
As a result of the delay, I was forced to stay in temporary accommodation, which has caused me significant financial and emotional stress. I have also had to incur additional costs, such as rent, utilities, and food.
I am extremely disappointed with the services provided by this firm. I believe that their staff have acted in a unprofessional manner. I would not recommend them to anyone.
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Matter Type:
Residential Conveyancing
Josh
Collected on:
I appointed Chadwick Lawrence in September 2021 through SAM Conveyancing. Faye Judkins was my solicitor. It all went down hill from here.
I received little to no communication from Faye through the process. In hindsight, I should have listened to my gut and appointed another firm. I decided to stick, and faced unnecessary delays, no communication and almost lost the house through continuous delays.
I was told some months later that Faye had left the firm with immediate effect and that a full review was needed. It took me to complain to find out what had been done, or what hadn’t been done in my case. I had found out that enquiries were not raised until over 1 month after searches had come back. Nothing had been done on my case.
Thankfully, Beverley had taken over. I really appreciate her help with our purchase. However, searches were returned in November and enquiries were, in the end, raised in January 2022. This was something out of Beverley’s control, as a full review was needed, but my question is, who was Faye’s supervisor and how could this have gone unnoticed?
It was interesting to see that Chadwick Lawrence prides itself on ‘We do law, to the high standards we set for ourselves. We take pride in what we do and we care.’ As you can imagine this was not the case. The impression that I had was that thoes who work at the firm had such a large caseload, that they cannot give any kind of service to clients. Please correct me if I am wrong.
I do not know how law firms can get away with providing such shocking service. If this was any other industry, we would complain and be compensated. But, we just take it and pay them our hard earned money for their mistakes and a terrible service. I really do hope that you look into this further.
Please do think again about using Chadwick Lawrence. It just is not worth the hassle. Give your hard earned money to another firm.
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We don’t make bold claims about being a “revolutionary” law firm. We don’t say “we’re not like other law firms”. We are. We do law, to the high standards we set for ourselves. We take pride in what we do and we care. We are Yorkshire’s Legal People and we’re here for business and for you. Each and every one of us at Chadwick Lawrence takes pride in: Our Environment Our Work Our Approach As a Firm, we’re proud of: What We’ve Built Our Relationships Our People Our Communities and the Diversity of the People We Serve We offer traditional legal services for both personal and business matters. Services such as Family Law and Conveyancing sit side by side in our personal services, while our business services include matters such as Employment, Commercial Property and Dispute Resolution. Chadwick Lawrence is also one of the few solicitors firms in the area to have specialist Medical Negligence and Sports Law capabilities. Our services are now delivered from eight offices across West Yorkshire following our merger with Whitaker Firth on 1st July 2019, and our reach is nationwide. Our people, teams and commitment to innovation have won us many awards – making us one of the best legal practices in the region.
