
pauline
Collected on:
Absolutely would not use them again
This review is for a different branch.
Unhelpful, antagonistic, inflammatory and not great at responding. Avoid at all costs
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01943 883960
OFFERING PROFESSIONAL AND SUPPORTIVE LEGAL ADVICE TO BOTH PRIVATE AND COMMERCIAL CLIENTS FOR OVER 170 YEARS
Also known as - Chadwick Lawrence LLP Solicitors
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Chadwick Lawrence LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Chadwick Lawrence LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Chadwick Lawrence LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Chadwick Lawrence LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Chadwick Lawrence LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Chadwick Lawrence LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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The rankings below show the areas of expertise that Chadwick Lawrence LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
pauline
Collected on:
This review is for a different branch.
Unhelpful, antagonistic, inflammatory and not great at responding. Avoid at all costs
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Mary
Collected on:
This review is for a different branch.
We updated our Will and did Power of Attorney also. I rang for an Appointment and was delighted to receive a phone call from Katherine who was our named Solicitor. She was a delight to work with and explained everything in detail to us. There were no issues and all information completed inside 3months.
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Matter Type:
Residential Conveyancing
William
Collected on:
This review is for a different branch.
I can't put into words how horrible they were - they completely cost us the sale, and caused problems that the mortgage adviser, bank, agent and sellers lawyers have never seen...in 20 years in the business... they would barely reply, and when they would, they gave answers that would somehow be less useful than not replying. If you want to lose your sale and give yourself more stress, anger and anxiety than you have ever had in your life, choose Chadwick Lawrence!!!
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Matter Type:
Residential Conveyancing
Roy
Collected on:
This review is for a different branch.
I used this firm for their conveyancing services for a house purchase that completed yesterday. They were selected for me by SAM Conveyancing (who arranged the 'searches') from their 'panel' and so I was unable to review them prior to them being 'instructed'. The fixed-price quote for the entire transaction from SAM was however very competitive.
Whilst our post-completion formalities are still in progress, overall, Rhianne and Kiona have provided a good service - although some prompting from me was required along the way to ensure the matter stayed on track and error-free.
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Mark
Collected on:
This review is for a different branch.
I had an incredibly frustrating and disappointing experience with Chadwick Lawrence Solicitors during the purchase of my property. While I initially hoped for a smooth process, I encountered numerous issues that left me dissatisfied and disillusioned with their service.
Poor Communication:
They rarely return calls and have a three-day turnaround for responding to emails unless you pay a £300 "expedition fee" for faster responses.
They openly admitted they don’t have the capacity to chase seller solicitors for responses, which caused unnecessary delays.
Delays and Mistakes:
The entire process took nearly four months to complete, far longer than I anticipated.
I was incorrectly informed that my mortgage offer had expired when, in fact, it still had four months remaining.
They failed to complete on the agreed date, claiming they were unable to do so as I hadnt purchased buildings insurance (which had been put in place), however they were out of the office due to Christmas holidays on the agreed day of completion.
Rude and Unprofessional Staff:
One solicitor hung up on me when I asked to speak with her manager and repeatedly spoke over me during calls.
When I made a formal complaint, it was completely dismissed—not once, but twice—by both the solicitor's manager and a senior manager. Their complaints process involves airing grievances with the very person you're complaining about, which seems completely ineffective.
Dont take any notice of the responses on reveiws from Neil Wilson, Managing Partner as he has been copied in to my emails and didnt bother to respond, seems more interested in taking money than providing a good service!
Errors and Additional Costs:
After completion, I was charged an additional £250 due to a "system error" where they incorrectly recorded the purchase price as £237,750 instead of £237,500. This mistake not only cost me time but an additional £500 overall.
Overall, I found the service from Chadwick Lawrence to be subpar, riddled with errors, and devoid of basic professionalism.
I would not recommend them to anyone looking for reliable and competent legal representation
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dennis
Collected on:
This review is for a different branch.
This review is for the Bradford Branch, in particular Sharon Robinson. Overall could not really fault, Sharon was Friendly and Professional and explained in layman's terms replies to any queries we had. Sharon always responded to our calls and e-mails and offered relevant guidance for our first move in 28 years! Only thing we think could be improved is by use of the App which you download at the start of the process - Could maybe cutdown on calls if updated more. Would we use again? Certainly, but we hope that we don't have to go through such a stressful process again. 5 Stars for sure.
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Matter Type:
Wills
Allan
Collected on:
This review is for a different branch.
Extremely pleased with the service we received.
I'd highly recommend this firm
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Matter Type:
Residential Conveyancing
Graham
Collected on:
This review is for a different branch.
Anyone looking for a conveyancing solicitor please please DO NOT use this company. If I could give no stars I would! There are not enough bad words in the world to describe this company properly. My conveyancing requirements couldn't have been much easier. I had buyers with no chain below them, and my onwards purchase had no chain above it. My move was enforced due to a marriage breakdown, so I was already under unbearable pressure, and CL just made that worse. I ended up going on sock leave from work as I couldn't deal with the pressure. The company was recommended to me by another solicitors and I foolishly took them on without looking into them too closely. I told them that I needed the move completed in 3 months, to which they said it wouldn't be an issue as that's the standard time the process takes. After 2 months of hearing nothing at all and every single form of communication being ignored repeatedly I took it upon myself to physically go to the office. I was told by the intercom at the door that personal visits are by appointment only, but how can you book an appointment with someone who ignores you completely? After refusing to leave until I spoke to someone, I got a phone call saying to searches had just been sent and it will now be 3 months from that point. At the same time I started to receive text messages, e-mails and app notifications, suggesting clearly someone had fished the file from the door it was propping open (or whatever) and started to action the case from that point. Too late at that point. More months of stress and tricky negotiating and I did move, but more by my own work than this anything this questionable company could produce. They clearly have no empathy at all and just hid behind the process and the laws on the couple of occasions when I did force comms out of them. Please save yourself a lot of pain and use someone else
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Karina
Collected on:
This review is for a different branch.
Never contact this business as they are going to ruin your transaction
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Matter Type:
Probate
Lynn
Collected on:
This review is for a different branch.
Angela Thorpe was just amazing making the whole process easy and super professional and personal. I would recommend Angela and Chadwick Lawrence to anyone which a both personal and very professional service.
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We don’t make bold claims about being a “revolutionary” law firm. We don’t say “we’re not like other law firms”. We are. We do law, to the high standards we set for ourselves. We take pride in what we do and we care. We are Yorkshire’s Legal People and we’re here for business and for you. Each and every one of us at Chadwick Lawrence takes pride in: Our Environment Our Work Our Approach As a Firm, we’re proud of: What We’ve Built Our Relationships Our People Our Communities and the Diversity of the People We Serve We offer traditional legal services for both personal and business matters. Services such as Family Law and Conveyancing sit side by side in our personal services, while our business services include matters such as Employment, Commercial Property and Dispute Resolution. Chadwick Lawrence is also one of the few solicitors firms in the area to have specialist Medical Negligence and Sports Law capabilities. Our Values Our services are now delivered from nine offices across West Yorkshire following our merger with Whitaker Firth on 1st July 2019, and our reach is nationwide. Our people, teams and commitment to innovation have won us many awards – making us one of the best legal practices in the region.