absolutely disgusting company. I have recently bought a house and the estate agents recommended Chadwick Lawrence. My goodness what a mistake!
Firstly they delayed everything by a month as they forgot to email me and blamed me.
Then, horrendous at keeping me up to date at what was going on, when they finally came to completion, I got charged an extra Ā£300 for nothing, wasn't allowed to ask why and if I didn't pay it the house wouldn't have gone through.
Since buying the house, I was shocked and appalled.
First off, my boiler needed to be replaced, which is totally fine, and I was well aware that the seller hadn't had the boiler serviced, however I was told by the company that came to check my boiler that it could up at any point and I shouldn't have been sold the house with this happening. I explained to them I was told the seller did not service it, he then proceeded to tell me, this is my solicitors job to have an answer as to why. Which they did not.
I then find mould in the house and a huge damp patch, which in the surveying has said there is no damp.
I then get told after moving in the house has prepaid meters, which I was not aware of, and I am still stuck with. Again I have been informed (by another solicitor firm) that CHADWICK LAWRENCE should have told me all of this.
I then go to email my solicitor to just explain what I had found, I got a very snotty email back and in such words she basically said it has nothing to do with her now she's NOT helping me, so after a few back and forths with no outcome, I then go to the complaints.
You have to email a Mr PAUL CARVIS. Who seems a delight. I explained to him, and let's just say he gave the most unprofessional most disgusting email back to me i have ever received. Nothing is the companies fault and it is all mine so I am told.
I'm currently in the process of taking this further.
Avoid at all costs. Horrific individuals. No wonder people hate solicitors, I now see why.
