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How Hart Brown Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hart Brown on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hart Brown. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 16%
About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hart Brown performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hart Brown compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    960
  • Very Good

    66
  • Average

    0
  • Poor

    2
  • Awful

    19

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Amanda M

Amanda M

January 09, 2025

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Collected on:

Wills, Trusts and Probate

In the scheme of things my estate is very small when considering my Will. However, my family matters were protracred and I had to keep making changes. I was very impressed with the way this was handled. It felt as if it mattered.

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Anonymous

Anonymous

January 08, 2025

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Collected on:

Wills, Trusts and Probate

Our solicitor was very efficient and explained what was needed for updating Wills and applying for Powers of Attorney. She was persistent in following up delays with the Office of Public Guardian and we are very happy with the outcome and the service she provided.

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Mr & Mrs K

Mr & Mrs K

January 08, 2025

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Collected on:

Wills, Trusts and Probate

Efficient handling of will revision 2024. Many thanks.

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Anonymous

Anonymous

January 06, 2025

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Collected on:

Residential Property/Conveyancing

We were very happy with the service that we received. Irene was proactive and very helpful in answering any queries that we had.

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Trevor Jones

Matter Type:

Residential Conveyancing

Trevor Jones

December 20, 2024

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Collected on:

Residential Property/Conveyancing

I can't really fault Hart Brown's service (which also involved lease writing as well as standard conveyancing). As far as I can remember, all my emails (my normal means of communication) were always dealt with in a timely manner, and, when someone relevant at Hart Brown was away, I was duly informed and/or had someone else deal with the immediate matter in their place. On the few occasions I visited Hart Brown offices I was always dealt with courteously and pretty punctually with regard to any agreed appointment time. There were unexpected and unreasonable delays in the sale process (beyond that due to my own holidays) but my impression is that these delays were always due to the other side's solicitor not being on the ball, like asking the same questions again, and asking for last-minute extra things that he or she could have asked for much earlier. Hart Brown kept me well-informed on the progress of selling my flat (which had been vacant since the last tenant departed in early February 2024). Hart Brown's fees have come to roughly what they said in advance that they would be. (I've no idea how they compare with what anyone else might have charged, as Hart Brown were also convenient for visiting on foot, being about 12 minutes' walk from home!)

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Anonymous

Matter Type:

Residential Conveyancing

Anonymous

December 19, 2024

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Collected on:

Residential Property/Conveyancing

Following the passing of my late Father we had to sell his property, this was dealt with the utmost sensitivity and compassion. We were kept informed of the whole process from start to completion and would have no hesitation in recommending your services to friends and family.
Thank you.

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Peter Slater

Matter Type:

Purchase and Sale Of Commercial Property

Peter Slater

December 16, 2024

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Collected on:

Commercial Property

I never leave reviews but in this case I felt I had to as the level of professionalism and expertise Lucy showed in the selling of my commercial property with all the obstacles that seemed to be brought up. Lucy kept me updated at all times and although it seemed to take forever the hold ups always came from the buyers or their representatives. But in the end we got the property sold and at a price I can be happy with and with a great deal of help from Lucy. A mention to for Karen who was always very helpful when Lucy wasn’t available. I have been a client of Hart Brown for over 45 years and Lucy is a very good addition to the team.

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Clare and Jesse Lawrence

Matter Type:

Purchase and Sale Of Commercial Property

Clare and Jesse Lawrence

December 11, 2024

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Collected on:

Business / Commercial

Roderick Campbell and Lucy Lawrenson were efficient, friendly and sympathetic as legal matters can be complex They kept our representative informed. Of course we will put matters in their hands should there be developments with regard to the land matter need revisiting

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Mr and Mrs Y

Matter Type:

Wills

Mr and Mrs Y

December 02, 2024

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Collected on:

Wills, Trusts and Probate

In updating our wills after having prepared our double LPAs, Mr Jordan Page has shown an in-depth grasp of the subjects in question and the required work processes. He has been prompt and authoritative in dealing with all our questions and queries to our satisfaction and in the preparation and delivery of the required outputs. It was a pleasure dealing and interacting with him throughout.

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Ashwin galaya

Matter Type:

Residential Conveyancing

Ashwin galaya

November 28, 2024

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Collected on:

Residential Property/Conveyancing

Everything was explained and done very well

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Reviews collected from

W

W

January 02, 2025

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Collected on:

A client

I was incredibly impressed with Hart Brown throughout my first-time home buying experience.

Buying my first home was a daunting experience, but Hart Brown (Guildford Branch) and Rosie Taylor made the process so much smoother. They were incredibly responsive, explained everything clearly, and always kept me updated on progress. I felt completely supported throughout.

They were incredibly helpful, patient, and explained everything clearly and concisely. They made the process as stress-free as possible and I would highly recommend them to anyone. Huge thank you to Rosie and team!

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John

John

November 26, 2024

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John

In updating our wills after having prepared our double Lasting Powers of Attorneys, Mr Jordan Page has shown not only an in-depth grasp of the subjects in question, but also in explaining the necessary work processes to meet our specific requirements. Throughout our interactions he has been ready and authoritative in dealing with our questions and queries and prompt in the delivery of the required outputs. It has been a pleasure dealing and interacting with him throughout.

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Sue

Sue

May 14, 2024

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Sue

In re-writing our wills and establishing Powers of Attorney, we’ve been wholly impressed by the professional standard offered by three solicitors, originally in the Woking branch, latterly the Guildford base. Sunil Vashist gave the best possible quality of intervention, with huge attention to detail, minute checking for accuracy, and with warmth and patience. His paperwork was clearly expressed, and a pleasure to read.
The whole process was comfortable and positive, and we have no criticisms.

We strongly recommend the service, which was responsive to our needs, and gave us all the time we needed.

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Grant

Grant

April 15, 2024

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Grant

James Lamont at Hart Brown dealt with a tricky company restructure positively and professionally. Communication was always clear and his team kept the momentum going forward at all times. Thank you James, Kelan and Hart Brown

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Ross

Matter Type:

Corporate Law

Ross

December 05, 2023

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Collected on:

Ross

Hart Brown did a fantastic job leading us through the sale of our company. Professional and efficient, with attention to every detail. James Lamont & Leah Whittaker ensured they fully understood what was important to us and executed the sale exactly the way we wanted it. Highly recommended.

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About this branch

Description

Our Guildford Head Office, with ample parking, is just a short walk from the station. The location of our office means our Guildford solicitors are easily accessible from almost anywhere in Surrey. Our experienced team of lawyers offer a wide variety of legal services, helping you to achieve the best possible outcome. Whether you are a business looking for legal advice or an individual seeking legal guidance on matters of family law, trusts, conveyancing, or any other legal service, Hart Brown is here to help. Our solicitors in Guildford act in your best interest, helping you navigate your way through legal proceedings by offering clear, reliable and straightforward advice you can trust. It is important to make sure you appoint the correct law firm for you. Our Guildford based team works hard to achieve the best possible outcomes for all our clients. By taking the time to sit one-on-one, we’re able to guide our clients every step of the way. Why consider our legal services in Guildford? As a leading law firm with multiple offices across Surrey, we are committed to building long-term relationships with every individual and business client. Our solicitors in Guildford can provide expert assistance throughout all the stages of your business or family life. Having consistently ranked within the Legal 500 for many years now, you can have peace of mind knowing that you are in trusted hands. We understand that some legal proceedings can be concerning for the parties involved, our experienced team of Guildford lawyers are there to help alleviate such worries and help guide you through the process. We are highly respected within the industry and our knowledgeable team are on hand to answer any questions that you may have.

Practice areas

We are pleased to provide the following legal services from our Guildford branch: Family law | Conveyancing | Wills and probate | Trusts and Estates | Clinical negligence and personal injury | Dispute resolution | Commercial & Corporate | Employment Law | Commercial property.

Regulated by

Solicitors Regulation Authority

Legal services