A client
I was incredibly impressed with Hart Brown throughout my first-time home buying experience.
Buying my first home was a daunting experience, but Hart Brown (Guildford Branch) and Rosie Taylor made the process so much smoother. They were incredibly responsive, explained everything clearly, and always kept me updated on progress. I felt completely supported throughout.
They were incredibly helpful, patient, and explained everything clearly and concisely. They made the process as stress-free as possible and I would highly recommend them to anyone. Huge thank you to Rosie and team!
A representative from Hart Brown responded to this review on 02 January, 2025
Many congratulations on your new home. Thank you for taking the time to leave such a thoughtful review. We will pass your feedback to Rosie and the team now and we trust we can assist you again in the future if/when you need us.
Was this review helpful? Yes
Residential Property/Conveyancing
I can't really fault Hart Brown's service (which also involved lease writing as well as standard conveyancing). As far as I can remember, all my emails (my normal means of communication) were always dealt with in a timely manner, and, when someone relevant at Hart Brown was away, I was duly informed and/or had someone else deal with the immediate matter in their place. On the few occasions I visited Hart Brown offices I was always dealt with courteously and pretty punctually with regard to any agreed appointment time. There were unexpected and unreasonable delays in the sale process (beyond that due to my own holidays) but my impression is that these delays were always due to the other side's solicitor not being on the ball, like asking the same questions again, and asking for last-minute extra things that he or she could have asked for much earlier. Hart Brown kept me well-informed on the progress of selling my flat (which had been vacant since the last tenant departed in early February 2024). Hart Brown's fees have come to roughly what they said in advance that they would be. (I've no idea how they compare with what anyone else might have charged, as Hart Brown were also convenient for visiting on foot, being about 12 minutes' walk from home!)
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 06 January, 2025
Thank you so much for this wonderfully detailed review. We trust we can assist you again in the future if you ever need us. We will pass your kind feedback to Rosie and the team.
Was this review helpful? Yes
Residential Property/Conveyancing
Following the passing of my late Father we had to sell his property, this was dealt with the utmost sensitivity and compassion. We were kept informed of the whole process from start to completion and would have no hesitation in recommending your services to friends and family.
Thank you.
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 19 December, 2024
This kind review is such a joy to read. Thank you for choosing Hart Brown, Rosie will be delighted to read the feedback you have left.
Was this review helpful? Yes
Residential Property/Conveyancing
Everything was explained and done very well
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 03 December, 2024
Thank you for this lovely review, we hope we can assist you again in the future if you ever need us.
Was this review helpful? Yes
Residential Property/Conveyancing
Rosie and her associates were very helpful and explained everything to me in a straightforward manner. Would highly recommend this law firm.
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 11 November, 2024
Thank you so much, we are delighted you chose Hart Brown.
Was this review helpful? Yes
Residential Property/Conveyancing
Rosie Taylor was very knowledgeable, professional, polite and informative throughout the process and kept me updated as and when required.
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 11 June, 2024
Thank you, this is great feedback to read. Many thanks for taking the time to write this.
Was this review helpful? Yes
Residential Property/Conveyancing
Overall, the service was very efficient, although the attention to detail at the end of the process fell short of my expectations. For instance, there should have been no need to have to chase for the signatures of a 3rd party on the evening of the completion plus it was decided that I would receive a BACs payment without consultation (though still got charged CHAPs)
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 03 June, 2024
Thank you for this feedback, we have passed it to Rosie and the Head of Department for them to see and to respond to you about this. Thank you for taking the time to let us know.
Was this review helpful? Yes
Residential Property/Conveyancing
Rosie Taylor dealt with both the sale and purchase of our house. She was extremely professional and helpful, and always responded promptly to our queries. We had a few problems with the original sale and Rosie was very sympathetic and helpful in every respect. A star
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 07 March, 2024
Thank you very much. Reviews like this are such a pleasure to read. We appreciate the time you have taken to write it.
Was this review helpful? Yes
Residential Property/Conveyancing
Very efficient service and was sensitive to our situation.
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 27 February, 2024
Thank you so much for leaving this review, Rosie will be delighted to see it.
Was this review helpful? Yes
Residential Property/Conveyancing
I was very pleased with the service I received and would happily recommend Hart Brown to my friends and family.
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 08 June, 2023
Thank you very much for this wonderful review, we really do appreciate it.
Was this review helpful? Yes
Residential Property/Conveyancing
Our sale was handled very professionally and concluded quickly
Lawyer named in this review: Rosie Taylor
A representative from Hart Brown responded to this review on 01 June, 2023
Thank you for taking the time to review your experience with us, it is very much appreciated.
Was this review helpful? Yes